eTip vs Grateful

eTip9.1Visit Grateful8.9Visit

Higher score eTip #3 in Restaurant Tip Management Software 9.1/10 Pricing on request ✓ 3 of 3 features Visit eTip

vs

Grateful #5 in Restaurant Tip Management Software 8.9/10 Pricing on request ✓ 3 of 3 features Visit Grateful

• eTip fits best

  Teams needing payouts, compliance, and integrations

• Grateful fits best

  UK hospitality groups managing tronc compliance

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Side by side

Feature	eTip 9.1/10 Visit ↗	Grateful 8.9/10 Visit ↗
At a glance
Editor score	9.1	8.9
Ranking	#3 in Restaurant Tip Management Software	#5 in Restaurant Tip Management Software
Best for	Teams needing payouts, compliance, and integrations	UK hospitality groups managing tronc compliance
Pricing model	Paid	Paid
Starting price	Pricing on request	Pricing on request
Free plan	—	—
Free trial	—	—
Deployment	Cloud, Mobile	Cloud, Mobile
Platforms	Web, iOS, Android	Web, Android
Support	Email, Phone · 24/7	Email, Live chat, Phone, Docs
Compliance	SOC 2, GDPR, PCI DSS	GDPR
Integrations	14 integrations	20 integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features eTip 3/3 · Grateful 3/3
Custom pool rules	✓	✓
Shift allocation	✓	✓
Employee app	✓	✓
Specs
Payroll export	File	Both
POS integrations	5	11 (best)
Record granularity	Shift	Shift
Our review
Pros	Custom tip rules by role, department, shift, hours, or percentage POS, HR, and payroll integrations across major hospitality systems Instant payouts, audit trails, dashboards, and employee app access	Configurable tronc rules across sites, roles and shifts Real-time employee earnings visibility with distribution breakdowns Direct cashless tipping, payroll exports and 11 POS integrations
Cons	Custom pricing requires contacting sales No free plan is available Payroll-ready exports are file-based	Pricing requires a sales quote No free plan is available Its focus is UK hospitality tipping and tronc management
Our verdict	eTip is a cloud-based tip management and payout platform for restaurants and other hospitality operators. It connects with POS systems, calculates tip pools, and distributes approved tips to employees. Managers can review pools, payouts,… Read the review →	Grateful is a UK hospitality tipping and tronc platform for restaurants, hotels, bars and other service operators. It automates tip and service-charge collection, allocation, compliance records, payroll flows and employee visibility.… Read the review →

Strengths and trade-offs

• eTip — where it wins

  • Custom tip rules by role, department, shift, hours, or percentage
  • POS, HR, and payroll integrations across major hospitality systems
  • Instant payouts, audit trails, dashboards, and employee app access

  Where it doesn't

  • Custom pricing requires contacting sales
  • No free plan is available
  • Payroll-ready exports are file-based

• Grateful — where it wins

  • Configurable tronc rules across sites, roles and shifts
  • Real-time employee earnings visibility with distribution breakdowns
  • Direct cashless tipping, payroll exports and 11 POS integrations

  Where it doesn't

  • Pricing requires a sales quote
  • No free plan is available
  • Its focus is UK hospitality tipping and tronc management

• eTip9.1/10 · Pricing on request

  A strong fit for hospitality teams that need governed tip payouts and connected payroll workflows.

  Visit eTipFull verdict →
• Grateful8.9/10 · Pricing on request

  A UK-focused platform for compliant tronc rules, transparent earnings and payroll flows.

  Visit GratefulFull verdict →