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Head-to-head · Real User Monitoring

Grafana Faro vs Amazon CloudWatch RUM

  • Updated Nov 2026
  • Both researched from official sources
  • 6 checks side by side
Higher score Grafana Faro #6 in Real User Monitoring 8.6/10 Free plan Free plan✓ 4 of 5 features Visit Grafana Faro

Grafana Faro leads on 1 check, Amazon CloudWatch RUM on 0, and 5 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreGrafana Faro · 8.6/10
  • Free planonly Grafana Faro
  • Most featuresAmazon CloudWatch RUM · 5 of 5

Grafana Faro scores higher on our rubric for real user monitoring: 8.6 against 7.5 out of 10; our editors rank them #6 and #16.

Grafana Faro offers free plan; Amazon CloudWatch RUM doesn't. On pricing metric, Amazon CloudWatch RUM gives you Custom where Grafana Faro offers Sessions.

Grafana Faro is the better fit for open-source-minded web RUM teams. Amazon CloudWatch RUM is the better fit for AWS-centric teams needing broad RUM coverage.

  • Grafana Faro fits best

    Open-source-minded web RUM teams

  • Amazon CloudWatch RUM fits best

    AWS-centric teams needing broad RUM coverage

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Grafana Faro 8.6/10 Visit ↗ Amazon CloudWatch RUM 7.5/10 Visit ↗
At a glance
Editor score 8.6 7.5
Ranking #6 in Real User Monitoring #16 in Real User Monitoring
Best for Open-source-minded web RUM teams AWS-centric teams needing broad RUM coverage
Pricing model Free plan + paid Paid
Starting price $19/mo $0.35/GB usage-based
Free plan ✓ (best) —
Free trial — —
Deployment Cloud, Self-hosted Cloud, Mobile
Platforms Web Web, iOS, Android
Support Email, Community, Docs Docs
Integrations 6 integrations 3 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Grafana Faro 4/5 · Amazon CloudWatch RUM 5/5
Core Web Vitals ✓ ✓
Mobile app monitoring Not checked yet ✓ (best)
Interaction tracking ✓ ✓
Geographic breakdown ✓ ✓
Error correlation ✓ ✓
Specs
Data retention 30 days 30 days
Pricing metric Sessions Custom
Our review
Pros
  • Free plan includes up to 50k sessions per month
  • Tracks Web Vitals, errors, interactions, geography, and sessions
  • Connects frontend telemetry with Grafana and OpenTelemetry tools
  • Covers web, Android, and iOS application experiences
  • Correlates sessions with traces, errors, and journeys
  • Provides privacy-masked replay and detailed geographic breakdowns
Cons
  • Web-focused rather than native mobile monitoring
  • Free plan includes community support only
  • Published retention period is 30 days
  • No free plan; usage charges apply monthly
  • Collected RUM data is retained for 30 days
  • Pricing varies by AWS Region and usage volume
Our verdict

Grafana Faro is an open-source JavaScript SDK for real user monitoring in browser-based applications. It is designed for developers, DevOps teams, and SREs that need frontend performance, error, interaction, session, and trace data. Faro…

Read the review →

Amazon CloudWatch RUM monitors real-user experiences across web, Android, and iOS applications. It is suited to AWS-centric teams that need visibility into page loads, Core Web Vitals, app launches, screen loads, crashes, client-side…

Read the review →
  1. Grafana FaroReal User Monitoring 8.6Free plan
  2. Amazon CloudWatch RUMReal User Monitoring 7.5Paid

Strengths and trade-offs

  • Grafana Faro — where it wins

    • Free plan includes up to 50k sessions per month
    • Tracks Web Vitals, errors, interactions, geography, and sessions
    • Connects frontend telemetry with Grafana and OpenTelemetry tools

    Where it doesn't

    • Web-focused rather than native mobile monitoring
    • Free plan includes community support only
    • Published retention period is 30 days
  • Amazon CloudWatch RUM — where it wins

    • Covers web, Android, and iOS application experiences
    • Correlates sessions with traces, errors, and journeys
    • Provides privacy-masked replay and detailed geographic breakdowns

    Where it doesn't

    • No free plan; usage charges apply monthly
    • Collected RUM data is retained for 30 days
    • Pricing varies by AWS Region and usage volume

Grafana Faro vs Amazon CloudWatch RUM: questions

Which is better for real user monitoring, Grafana Faro or Amazon CloudWatch RUM?

Grafana Faro scores higher on our rubric for real user monitoring: 8.6 against 7.5 out of 10; our editors rank them #6 and #16.

How do Grafana Faro and Amazon CloudWatch RUM compare?

Of the 6 checks we put side by side, Grafana Faro leads on 1, Amazon CloudWatch RUM on none, and 5 are level. Free plan only on Grafana Faro.

Do Grafana Faro and Amazon CloudWatch RUM have a free plan?

Grafana Faro: Yes. Amazon CloudWatch RUM: No.

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026

Last updated · How we research and update