First Due vs Operative IQ

First Due9.2Visit Operative IQ7.2Visit

Higher score First Due #1 in Fire Department Software 9.2/10 Pricing on request ✓ 0 of 6 features Visit First Due

vs

Operative IQ #6 in Fire Department Software 7.2/10 Pricing on request ✓ 0 of 6 features Visit Operative IQ

• First Due fits best

  Departments wanting a broad, mobile fire/EMS suite

• Operative IQ fits best

  Departments focused on fleet, inventory, and credentialing

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Side by side

Feature	First Due 9.2/10 Visit ↗	Operative IQ 7.2/10 Visit ↗
At a glance
Editor score	9.2	7.2
Ranking	#1 in Fire Department Software	#6 in Fire Department Software
Best for	Departments wanting a broad, mobile fire/EMS suite	Departments focused on fleet, inventory, and credentialing
Pricing model	Paid	Paid
Starting price	Pricing on request	Pricing on request
Free plan	Not checked yet	—
Free trial	—	—
Deployment	Cloud, Mobile	Cloud, Mobile
Platforms	Web, iOS, Android	Web, Android
Support	Phone	Phone
Compliance	SOC 2	SOC 2
Integrations	8 integrations	1 integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features First Due 0/6 · Operative IQ 0/6
Incident reporting	Not checked yet	Not checked yet
Inspections management	Not checked yet	Not checked yet
Training records	Not checked yet	Not checked yet
Scheduling and roster	Not checked yet	Not checked yet
Apparatus tracking	Not checked yet	Not checked yet
Mobile app	Not checked yet	Not checked yet
Specs
Deployment	Not checked yet	Not checked yet
Our review
Pros	Combines incident reporting, ePCR, CAD workflows, and mobile routing Covers prevention, personnel, assets, training, and incident command Web, iOS, and Android access with integrations including CAD and Esri	Tracks inventory and assets across stations, vehicles, and crews Combines fleet maintenance with vehicle location and diagnostics Supports credentialing, scheduling, and mobile inspections
Cons	Pricing is contact-sales rather than published in plans Its wide module scope may exceed the needs of departments seeking one focused tool Cloud deployment may not suit departments requiring on-premises software	Does not list ePCR support Does not list billing or claims features Public pricing is not provided
Our verdict	First Due is a cloud-based operations platform for fire and EMS agencies, with web and native iOS and Android access. It is aimed at departments that want incident documentation and response workflows alongside prevention and day-to-day… Read the review →	Operative IQ is an operations and compliance platform for fire departments and other public safety agencies. Its focus is agency readiness: managing equipment, fleet, workforce credentials, inspections, and service requests rather than… Read the review →

Strengths and trade-offs

• First Due — where it wins

  • Combines incident reporting, ePCR, CAD workflows, and mobile routing
  • Covers prevention, personnel, assets, training, and incident command
  • Web, iOS, and Android access with integrations including CAD and Esri

  Where it doesn't

  • Pricing is contact-sales rather than published in plans
  • Its wide module scope may exceed the needs of departments seeking one focused tool
  • Cloud deployment may not suit departments requiring on-premises software

• Operative IQ — where it wins

  • Tracks inventory and assets across stations, vehicles, and crews
  • Combines fleet maintenance with vehicle location and diagnostics
  • Supports credentialing, scheduling, and mobile inspections

  Where it doesn't

  • Does not list ePCR support
  • Does not list billing or claims features
  • Public pricing is not provided

• First Due9.2/10 · Pricing on request

  A broad cloud suite for fire and EMS records, response workflows, prevention, and operations.

  Visit First DueFull verdict →
• Operative IQ7.2/10 · Pricing on request

  A modular operations platform for fleet, inventory, and workforce readiness.

  Visit Operative IQFull verdict →