Suggestions appear as you type. Use the up and down arrows to choose one and Enter to open it.

This page's audience our own tag's counts — open to see them
–Visits
–Page views
–Clicks to vendors
–Time on page
–Reading now
Clicks to vendors, by tool
  • –
Top countries
  • –
Devices
  • –

– · visits, page views and clicks counted by our own tag, which counts more than our checked analytics; every figure rounded down · how we count

Head-to-head · Fire Department Software

First Due vs FirePrograms

  • Updated Oct 2026
  • Both researched from official sources
  • 5 checks side by side
Higher score First Due #1 in Fire Department Software 9.2/10 Pricing on request ✓ 0 of 6 features Visit First Due
FirePrograms #3 in Fire Department Software 8.2/10 Pricing on request ✓ 5 of 6 features Contact FirePrograms

First Due leads on 0 checks, FirePrograms on 0, and 5 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreFirst Due · 9.2/10
  • Most featuresFirePrograms · 5 of 6

First Due scores higher on our rubric for fire department software: 9.2 against 8.2 out of 10; our editors rank them #1 and #3.

First Due is the better fit for departments wanting a broad, mobile fire/EMS suite. FirePrograms is the better fit for departments seeking core records and operations tools.

  • First Due fits best

    Departments wanting a broad, mobile fire/EMS suite

  • FirePrograms fits best

    Departments seeking core records and operations tools

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature First Due 9.2/10 Visit ↗ FirePrograms 8.2/10 Visit ↗
At a glance
Editor score 9.2 8.2
Ranking #1 in Fire Department Software #3 in Fire Department Software
Best for Departments wanting a broad, mobile fire/EMS suite Departments seeking core records and operations tools
Pricing model Paid Paid
Starting price Pricing on request Pricing on request
Free plan Not checked yet Not checked yet
Free trial — —
Deployment Cloud, Mobile Cloud
Platforms Web, iOS, Android Web
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features First Due 0/6 · FirePrograms 5/6
Incident reporting Not checked yet ✓ (best)
Inspections management Not checked yet ✓ (best)
Training records Not checked yet ✓ (best)
Scheduling and roster Not checked yet ✓ (best)
Apparatus tracking Not checked yet ✓ (best)
Mobile app Not checked yet Not checked yet
Specs
Deployment Not checked yet Cloud
Our review
Pros
  • Combines incident reporting, ePCR, CAD workflows, and mobile routing
  • Covers prevention, personnel, assets, training, and incident command
  • Web, iOS, and Android access with integrations including CAD and Esri
  • Brings incident reporting and records into the same system as inspections.
  • Tracks training, qualifications, personnel, and crew or duty schedules.
  • Includes apparatus and equipment records in its operational toolkit.
Cons
  • Pricing is contact-sales rather than published in plans
  • Its wide module scope may exceed the needs of departments seeking one focused tool
  • Cloud deployment may not suit departments requiring on-premises software
  • Pricing requires contacting the vendor for a quote.
  • Mobile availability needs confirmation with the vendor.
  • The listed platform is web-based, which may not suit every workflow.
Our verdict

First Due is a cloud-based operations platform for fire and EMS agencies, with web and native iOS and Android access. It is aimed at departments that want incident documentation and response workflows alongside prevention and day-to-day…

Read the review →

FirePrograms brings fire department operational records and administrative workflows together in a cloud-based web platform. Its scope includes incident reporting, inspections, pre-incident information, training and qualification records,…

Read the review →
  1. First DueFire Department Software 9.2Pricing on request
  2. FireProgramsFire Department Software 8.2Pricing on request

Strengths and trade-offs

  • First Due — where it wins

    • Combines incident reporting, ePCR, CAD workflows, and mobile routing
    • Covers prevention, personnel, assets, training, and incident command
    • Web, iOS, and Android access with integrations including CAD and Esri

    Where it doesn't

    • Pricing is contact-sales rather than published in plans
    • Its wide module scope may exceed the needs of departments seeking one focused tool
    • Cloud deployment may not suit departments requiring on-premises software

  • FirePrograms — where it wins

    • Brings incident reporting and records into the same system as inspections.
    • Tracks training, qualifications, personnel, and crew or duty schedules.
    • Includes apparatus and equipment records in its operational toolkit.

    Where it doesn't

    • Pricing requires contacting the vendor for a quote.
    • Mobile availability needs confirmation with the vendor.
    • The listed platform is web-based, which may not suit every workflow.

More comparisons

All fire department software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update