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Head-to-head · Fire Department Software

ESO Fire vs ImageTrend

  • Updated Oct 2026
  • Both researched from official sources
  • 1 check side by side
Higher score ESO Fire #2 in Fire Department Software 8.6/10 Pricing on request ✓ 0 of 6 features Visit ESO Fire
ImageTrend #4 in Fire Department Software 8.0/10 Pricing on request ✓ 0 of 6 features Visit ImageTrend

ESO Fire leads on 0 checks, ImageTrend on 0, and 1 is even. Who comes out ahead on the 1 yes/no, price and count check where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreESO Fire · 8.6/10

ESO Fire scores higher on our rubric for fire department software: 8.6 against 8.0 out of 10; our editors rank them #2 and #4.

ESO Fire is the better fit for departments prioritizing NERIS reporting and records. ImageTrend is the better fit for departments needing fire records alongside EMS reporting.

  • ESO Fire fits best

    Departments prioritizing NERIS reporting and records

  • ImageTrend fits best

    Departments needing fire records alongside EMS reporting

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature ESO Fire 8.6/10 Visit ↗ ImageTrend 8.0/10 Visit ↗
At a glance
Editor score 8.6 8.0
Ranking #2 in Fire Department Software #4 in Fire Department Software
Best for Departments prioritizing NERIS reporting and records Departments needing fire records alongside EMS reporting
Pricing model Paid Paid
Starting price Pricing on request Pricing on request
Free plan — —
Free trial — —
Deployment Cloud Cloud, Mobile
Platforms Web Web, Windows, iOS, Android
Support Tickets Docs
Integrations 1 integrations 4 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features ESO Fire 0/6 · ImageTrend 0/6
Incident reporting Not checked yet Not checked yet
Inspections management Not checked yet Not checked yet
Training records Not checked yet Not checked yet
Scheduling and roster Not checked yet Not checked yet
Apparatus tracking Not checked yet Not checked yet
Mobile app Not checked yet Not checked yet
Specs
Deployment Not checked yet Not checked yet
Our review
Pros
  • Guided, validated incident reporting with automated NERIS submission
  • Connects personnel, scheduling, properties, inspections, and permits
  • Tracks assets, checklists, hydrants, and hydrant maintenance
  • Combines fire incident records with EMS electronic patient care reporting.
  • Offline EMS documentation and fire inspections support field work.
  • Connects with CAD, hospital EHR systems and billing exports.
Cons
  • Does not include dispatch management or emergency-call handling
  • Pricing requires contacting sales rather than choosing a published plan
  • Its listed integration is limited to ESO Electronic Health Record
  • Does not provide dispatch management or emergency-call handling.
  • Pricing requires contacting sales; no free plan is listed.
  • Support channels are limited to documentation.
Our verdict

ESO Fire brings incident records and operational workflows together for fire departments that need a system for reporting as well as day-to-day administration. Fire Incidents supports guided, validated reporting and automated NERIS…

Read the review →

ImageTrend’s Elite platform supports EMS and fire agencies with electronic patient care reporting, fire incident records, inspections, configurable forms and workflows, and operational reporting. It also includes personnel, inventory,…

Read the review →
  1. ESO FireFire Department Software 8.6Pricing on request
  2. ImageTrendFire Department Software 8.0Pricing on request

Strengths and trade-offs

  • ESO Fire — where it wins

    • Guided, validated incident reporting with automated NERIS submission
    • Connects personnel, scheduling, properties, inspections, and permits
    • Tracks assets, checklists, hydrants, and hydrant maintenance

    Where it doesn't

    • Does not include dispatch management or emergency-call handling
    • Pricing requires contacting sales rather than choosing a published plan
    • Its listed integration is limited to ESO Electronic Health Record

  • ImageTrend — where it wins

    • Combines fire incident records with EMS electronic patient care reporting.
    • Offline EMS documentation and fire inspections support field work.
    • Connects with CAD, hospital EHR systems and billing exports.

    Where it doesn't

    • Does not provide dispatch management or emergency-call handling.
    • Pricing requires contacting sales; no free plan is listed.
    • Support channels are limited to documentation.
  • ESO Fire8.6/10 · Pricing on request

    A cloud-based records and operations platform centered on incident reporting and NERIS submission.

    Visit ESO FireFull verdict →
  • ImageTrend8.0/10 · Pricing on request

    Fire records and EMS reporting with configurable workflows and offline field documentation.

    Visit ImageTrendFull verdict →

More comparisons

All fire department software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update