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Head-to-head · Business Instant Messaging - Enterprise Software

Element vs Mattermost

  • Updated Oct 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score Element #3 in Business Instant Messaging - Enterprise Software 9.1/10 Free plan Free plan✓ 1 of 4 features Visit Element

Element leads on 0 checks, Mattermost on 0, and 2 are even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreElement · 9.1/10
  • Free planboth

Element scores higher on our rubric for business instant messaging - enterprise software: 9.1 against 8.9 out of 10; our editors rank them #3 and #4.

Element is the better fit for security-focused teams needing deployment control. Mattermost is the better fit for open-source teams needing enterprise control.

  • Element fits best

    Security-focused teams needing deployment control

  • Mattermost fits best

    Open-source teams needing enterprise control

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Side by side

Feature Element 9.1/10 Visit ↗ Mattermost 8.9/10 Visit ↗
At a glance
Editor score 9.1 8.9
Ranking #3 in Business Instant Messaging - Enterprise Software #4 in Business Instant Messaging - Enterprise Software
Best for Security-focused teams needing deployment control Open-source teams needing enterprise control
Pricing model Free plan + paid Free plan + paid
Starting price — —
Free plan ✓ ✓
Free trial — —
Deployment Cloud, Self-hosted, Desktop, Mobile Cloud, Self-hosted, Desktop, Mobile
Platforms Web, Windows, macOS, Linux, iOS, Android Web, Windows, macOS, Linux, iOS, Android
Support Email, Community, Docs Email, Tickets, Community, Docs
Compliance ISO 27001 ISO 27001, GDPR
Integrations 13 integrations 700+ integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Element 1/4 · Mattermost 1/4
Guest access ✓ ✓
Single sign-on Not checked yet Not checked yet
Retention controls Not checked yet Not checked yet
Mobile apps Not checked yet Not checked yet
Specs
Message history Unlimited Unlimited
Group size limit Not checked yet Not checked yet
Our review
Pros
  • End-to-end encrypted messaging with cross-signed device verification
  • Self-hosted and air-gapped deployment options
  • Unlimited history, broad clients, and third-party bridges
  • Public and private channels, threads, and searchable message and file history
  • Self-hosted deployment plus web, desktop, and mobile clients
  • Integrations, APIs, bots, and workflow automation for technical teams
Cons
  • Uses rooms and spaces rather than conventional channels
  • Enterprise and Sovereign pricing requires contacting sales
  • The Community plan is self-hosted, not a managed deployment
  • Professional and Enterprise pricing is contact-based
  • Advanced collaboration controls and AI features are limited to Enterprise
  • May be more than teams need if they only want straightforward messaging
Our verdict

Element combines messaging and collaboration on the Matrix open standard, with end-to-end encryption, rooms and spaces, direct messages, and voice and video calls. It suits organizations that want control over where messaging…

Read the review →

Mattermost is an open-core messaging and collaboration platform for technical, operational, government, defense, and critical-infrastructure teams. It brings together public and private channels, direct and group messaging, threaded…

Read the review →
  1. ElementBusiness Instant Messaging - Enterprise Software 9.1Free plan
  2. MattermostBusiness Instant Messaging - Enterprise Software 8.9Free plan

Strengths and trade-offs

  • Element — where it wins

    • End-to-end encrypted messaging with cross-signed device verification
    • Self-hosted and air-gapped deployment options
    • Unlimited history, broad clients, and third-party bridges

    Where it doesn't

    • Uses rooms and spaces rather than conventional channels
    • Enterprise and Sovereign pricing requires contacting sales
    • The Community plan is self-hosted, not a managed deployment
  • Mattermost — where it wins

    • Public and private channels, threads, and searchable message and file history
    • Self-hosted deployment plus web, desktop, and mobile clients
    • Integrations, APIs, bots, and workflow automation for technical teams

    Where it doesn't

    • Professional and Enterprise pricing is contact-based
    • Advanced collaboration controls and AI features are limited to Enterprise
    • May be more than teams need if they only want straightforward messaging

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update