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Head-to-head · Business Instant Messaging - Enterprise Software

Element vs Rocket.Chat

  • Updated Oct 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score Element #3 in Business Instant Messaging - Enterprise Software 9.1/10 Free plan Free plan✓ 1 of 4 features Visit Element

Element leads on 0 checks, Rocket.Chat on 0, and 2 are even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreElement · 9.1/10
  • Free planboth

Element scores higher on our rubric for business instant messaging - enterprise software: 9.1 against 8.8 out of 10; our editors rank them #3 and #5.

Element is the better fit for security-focused teams needing deployment control. Rocket.Chat is the better fit for teams wanting flexible open-source deployment.

  • Element fits best

    Security-focused teams needing deployment control

  • Rocket.Chat fits best

    Teams wanting flexible open-source deployment

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Side by side

Feature Element 9.1/10 Visit ↗ Rocket.Chat 8.8/10 Visit ↗
At a glance
Editor score 9.1 8.8
Ranking #3 in Business Instant Messaging - Enterprise Software #5 in Business Instant Messaging - Enterprise Software
Best for Security-focused teams needing deployment control Teams wanting flexible open-source deployment
Pricing model Free plan + paid Free plan + paid
Starting price — —
Free plan ✓ ✓
Free trial — —
Deployment Cloud, Self-hosted, Desktop, Mobile Cloud, Self-hosted, Desktop, Mobile
Platforms Web, Windows, macOS, Linux, iOS, Android Web, Windows, macOS, Linux, iOS, Android
Support Email, Community, Docs Community, Docs
Compliance ISO 27001 SOC 2, GDPR, SSO/SAML, 2FA
Integrations 13 integrations 5,000+ integrations
Built for Small business, Mid-market, Enterprise Solo, Small business, Mid-market, Enterprise
Features Element 1/4 · Rocket.Chat 1/4
Guest access ✓ ✓
Single sign-on Not checked yet Not checked yet
Retention controls Not checked yet Not checked yet
Mobile apps Not checked yet Not checked yet
Specs
Message history Unlimited Unlimited
Group size limit Not checked yet Not checked yet
Our review
Pros
  • End-to-end encrypted messaging with cross-signed device verification
  • Self-hosted and air-gapped deployment options
  • Unlimited history, broad clients, and third-party bridges
  • Self-managed Starter supports up to 50 users at no charge.
  • Channels, direct messages, threads, searchable history, and guest access.
  • Commercial and specialist plans cover private, sovereign, and air-gapped deployments.
Cons
  • Uses rooms and spaces rather than conventional channels
  • Enterprise and Sovereign pricing requires contacting sales
  • The Community plan is self-hosted, not a managed deployment
  • Commercial, Government, and Defense pricing is not publicly numeric.
  • Community is limited to 100 concurrent users.
  • Advanced deployment and security options sit in higher-tier plans.
Our verdict

Element combines messaging and collaboration on the Matrix open standard, with end-to-end encryption, rooms and spaces, direct messages, and voice and video calls. It suits organizations that want control over where messaging…

Read the review →

Rocket.Chat is an open-source communications platform for teams that need channels, direct messages, threaded discussions, file sharing, searchable conversations, and integrations. It suits organizations that want to manage their own…

Read the review →
  1. ElementBusiness Instant Messaging - Enterprise Software 9.1Free plan
  2. Rocket.ChatBusiness Instant Messaging - Enterprise Software 8.8Free plan

Strengths and trade-offs

  • Element — where it wins

    • End-to-end encrypted messaging with cross-signed device verification
    • Self-hosted and air-gapped deployment options
    • Unlimited history, broad clients, and third-party bridges

    Where it doesn't

    • Uses rooms and spaces rather than conventional channels
    • Enterprise and Sovereign pricing requires contacting sales
    • The Community plan is self-hosted, not a managed deployment
  • Rocket.Chat — where it wins

    • Self-managed Starter supports up to 50 users at no charge.
    • Channels, direct messages, threads, searchable history, and guest access.
    • Commercial and specialist plans cover private, sovereign, and air-gapped deployments.

    Where it doesn't

    • Commercial, Government, and Defense pricing is not publicly numeric.
    • Community is limited to 100 concurrent users.
    • Advanced deployment and security options sit in higher-tier plans.

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update