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Head-to-head · Business Instant Messaging - Enterprise Software

Element vs Zoho Cliq

  • Updated Oct 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score Element #3 in Business Instant Messaging - Enterprise Software 9.1/10 Free plan Free plan✓ 1 of 4 features Visit Element
Zoho Cliq #6 in Business Instant Messaging - Enterprise Software 8.7/10 Free plan · 14-day trial Free planFree trial✓ 1 of 4 features Visit Zoho Cliq

Element leads on 0 checks, Zoho Cliq on 0, and 2 are even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreElement · 9.1/10
  • Free planboth
  • Free trialonly Zoho Cliq

Element scores higher on our rubric for business instant messaging - enterprise software: 9.1 against 8.7 out of 10; our editors rank them #3 and #6.

Element is the better fit for security-focused teams needing deployment control. Zoho Cliq is the better fit for companies already using the Zoho ecosystem.

  • Element fits best

    Security-focused teams needing deployment control

  • Zoho Cliq fits best

    Companies already using the Zoho ecosystem

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Element 9.1/10 Visit ↗ Zoho Cliq 8.7/10 Visit ↗
At a glance
Editor score 9.1 8.7
Ranking #3 in Business Instant Messaging - Enterprise Software #6 in Business Instant Messaging - Enterprise Software
Best for Security-focused teams needing deployment control Companies already using the Zoho ecosystem
Pricing model Free plan + paid Free plan + paid
Starting price — —
Free plan ✓ ✓
Free trial — 14 days
Deployment Cloud, Self-hosted, Desktop, Mobile Cloud, Desktop, Mobile
Platforms Web, Windows, macOS, Linux, iOS, Android Web, Windows, macOS, Linux, iOS, Android
Support Email, Community, Docs Email, Live chat, Phone, Community, Docs
Compliance ISO 27001 GDPR, 2FA
Integrations 13 integrations 7 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Element 1/4 · Zoho Cliq 1/4
Guest access ✓ ✓
Single sign-on Not checked yet Not checked yet
Retention controls Not checked yet Not checked yet
Mobile apps Not checked yet Not checked yet
Specs
Message history Unlimited Unlimited
Group size limit Not checked yet Not checked yet
Our review
Pros
  • End-to-end encrypted messaging with cross-signed device verification
  • Self-hosted and air-gapped deployment options
  • Unlimited history, broad clients, and third-party bridges
  • Combines channels, threaded chat, calls, meetings, file sharing, and task follow-up
  • Supports guest meetings, external channels, and dedicated Networks
  • Runs across web, desktop, and mobile, with API and third-party integrations
Cons
  • Uses rooms and spaces rather than conventional channels
  • Enterprise and Sovereign pricing requires contacting sales
  • The Community plan is self-hosted, not a managed deployment
  • Administration, retention, and data-loss controls depend on higher plans
  • Its broad feature set may be more than teams seeking only chat need
  • Advanced features are divided across Standard, Professional, and Enterprise
Our verdict

Element combines messaging and collaboration on the Matrix open standard, with end-to-end encryption, rooms and spaces, direct messages, and voice and video calls. It suits organizations that want control over where messaging…

Read the review →

Zoho Cliq brings one-to-one and group messaging together with channels, calls, meetings, file sharing, reminders, and integrations for business teams. Its channel options cover personal, team, organization, and external collaboration,…

Read the review →
  1. ElementBusiness Instant Messaging - Enterprise Software 9.1Free plan
  2. Zoho CliqBusiness Instant Messaging - Enterprise Software 8.7Free plan · 14-day trial

Strengths and trade-offs

  • Element — where it wins

    • End-to-end encrypted messaging with cross-signed device verification
    • Self-hosted and air-gapped deployment options
    • Unlimited history, broad clients, and third-party bridges

    Where it doesn't

    • Uses rooms and spaces rather than conventional channels
    • Enterprise and Sovereign pricing requires contacting sales
    • The Community plan is self-hosted, not a managed deployment
  • Zoho Cliq — where it wins

    • Combines channels, threaded chat, calls, meetings, file sharing, and task follow-up
    • Supports guest meetings, external channels, and dedicated Networks
    • Runs across web, desktop, and mobile, with API and third-party integrations

    Where it doesn't

    • Administration, retention, and data-loss controls depend on higher plans
    • Its broad feature set may be more than teams seeking only chat need
    • Advanced features are divided across Standard, Professional, and Enterprise
  • Element9.1/10 · Free plan

    A Matrix-based messenger for teams that need encryption and deployment control.

    Visit ElementFull verdict →
  • Zoho Cliq8.7/10 · Free plan · 14-day trial

    A broad business messaging suite with Zoho integrations, external collaboration, and tiered administration.

    Visit Zoho CliqFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update