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Head-to-head · Business Instant Messaging - Enterprise Software

Mattermost vs BBM Enterprise

  • Updated Oct 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score Mattermost #4 in Business Instant Messaging - Enterprise Software 8.9/10 Free plan Free plan✓ 1 of 4 features Visit Mattermost

Mattermost leads on 0 checks, BBM Enterprise on 0, and 2 are even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreMattermost · 8.9/10
  • Free planonly Mattermost

Mattermost scores higher on our rubric for business instant messaging - enterprise software: 8.9 against 8.4 out of 10; our editors rank them #4 and #8.

Mattermost is the better fit for open-source teams needing enterprise control. BBM Enterprise is the better fit for enterprises prioritizing secure managed messaging.

  • Mattermost fits best

    Open-source teams needing enterprise control

  • BBM Enterprise fits best

    Enterprises prioritizing secure managed messaging

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Mattermost 8.9/10 Visit ↗ BBM Enterprise 8.4/10 Visit ↗
At a glance
Editor score 8.9 8.4
Ranking #4 in Business Instant Messaging - Enterprise Software #8 in Business Instant Messaging - Enterprise Software
Best for Open-source teams needing enterprise control Enterprises prioritizing secure managed messaging
Pricing model Free plan + paid Paid
Starting price — Pricing on request
Free plan ✓ (best) Not checked yet
Free trial — —
Deployment Cloud, Self-hosted, Desktop, Mobile Cloud, Desktop, Mobile
Platforms Web, Windows, macOS, Linux, iOS, Android Windows, macOS, iOS, Android
Support Email, Tickets, Community, Docs Docs
Compliance ISO 27001, GDPR HIPAA
Integrations 700+ integrations 3 integrations
Built for Small business, Mid-market, Enterprise Enterprise
Features Mattermost 1/4 · BBM Enterprise 1/4
Guest access ✓ ✓
Single sign-on Not checked yet Not checked yet
Retention controls Not checked yet Not checked yet
Mobile apps Not checked yet Not checked yet
Specs
Message history Unlimited Not checked yet
Group size limit Not checked yet Not checked yet
Our review
Pros
  • Public and private channels, threads, and searchable message and file history
  • Self-hosted deployment plus web, desktop, and mobile clients
  • Integrations, APIs, bots, and workflow automation for technical teams
  • End-to-end encryption is enabled by default.
  • Supports voice and video calls, group chat and multimedia conferencing.
  • Administrative policies and optional archiving support managed workflows.
Cons
  • Professional and Enterprise pricing is contact-based
  • Advanced collaboration controls and AI features are limited to Enterprise
  • May be more than teams need if they only want straightforward messaging
  • Pricing is handled through contact sales.
  • Integrations focus on BlackBerry enterprise services.
  • Support channels include documentation.
Our verdict

Mattermost is an open-core messaging and collaboration platform for technical, operational, government, defense, and critical-infrastructure teams. It brings together public and private channels, direct and group messaging, threaded…

Read the review →

BBM Enterprise is BlackBerry’s secure communications application for organizations and working professionals. It brings text messaging, group chat, voice and video calling, and multimedia conferencing to Windows, macOS, iOS and Android.…

Read the review →
  1. MattermostBusiness Instant Messaging - Enterprise Software 8.9Free plan
  2. BBM EnterpriseBusiness Instant Messaging - Enterprise Software 8.4Pricing on request

Strengths and trade-offs

  • Mattermost — where it wins

    • Public and private channels, threads, and searchable message and file history
    • Self-hosted deployment plus web, desktop, and mobile clients
    • Integrations, APIs, bots, and workflow automation for technical teams

    Where it doesn't

    • Professional and Enterprise pricing is contact-based
    • Advanced collaboration controls and AI features are limited to Enterprise
    • May be more than teams need if they only want straightforward messaging
  • BBM Enterprise — where it wins

    • End-to-end encryption is enabled by default.
    • Supports voice and video calls, group chat and multimedia conferencing.
    • Administrative policies and optional archiving support managed workflows.

    Where it doesn't

    • Pricing is handled through contact sales.
    • Integrations focus on BlackBerry enterprise services.
    • Support channels include documentation.
  • Mattermost8.9/10 · Free plan

    A flexible messaging platform for teams that need self-hosting, channels, and operational integrations.

    Visit MattermostFull verdict →
  • BBM Enterprise8.4/10 · Pricing on request

    Managed messaging, calls and conferencing for organizations prioritizing encrypted communication.

    Visit BlackBerryFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update