Dynatrace Real User Monitoring vs Amazon CloudWatch RUM

Dynatrace Real User Monitoring9.3Visit Amazon CloudWatch RUM7.5Visit

Higher score Dynatrace Real User Monitoring #1 in Real User Monitoring 9.3/10 15-day trial Free trial✓ 5 of 5 features Visit Dynatrace

vs

Amazon CloudWatch RUM #16 in Real User Monitoring 7.5/10 Paid ✓ 5 of 5 features Visit AWS

• Dynatrace Real User Monitoring fits best

  Enterprise teams needing full-stack RUM

• Amazon CloudWatch RUM fits best

  AWS-centric teams needing broad RUM coverage

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Side by side

Feature	Dynatrace Real User Monitoring 9.3/10 Visit ↗	Amazon CloudWatch RUM 7.5/10 Visit ↗
At a glance
Editor score	9.3	7.5
Ranking	#1 in Real User Monitoring	#16 in Real User Monitoring
Best for	Enterprise teams needing full-stack RUM	AWS-centric teams needing broad RUM coverage
Pricing model	Paid	Paid
Starting price	$0.0001/unit usage-based	$0.35/GB usage-based
Free plan	—	—
Free trial	15 days	—
Deployment	Cloud, Self-hosted	Cloud, Mobile
Platforms	Web, iOS, Android	Web, iOS, Android
Support	Live chat, Tickets, Community, Docs · 24/7	Docs
Integrations	900+ integrations	3 integrations
Built for	Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features Dynatrace Real User Monitoring 5/5 · Amazon CloudWatch RUM 5/5
Core Web Vitals	✓	✓
Mobile app monitoring	✓	✓
Interaction tracking	✓	✓
Geographic breakdown	✓	✓
Error correlation	✓	✓
Specs
Data retention	Not checked yet	30 days
Pricing metric	Sessions	Custom
Our review
Pros	Covers web, iOS, Android, APIs, and custom applications Combines Core Web Vitals, funnels, errors, geography, and interactions Includes mobile crash analysis and optional session replay	Covers web, Android, and iOS application experiences Correlates sessions with traces, errors, and journeys Provides privacy-masked replay and detailed geographic breakdowns
Cons	No free plan is available Session-based pricing can be less accessible for smaller teams Session Replay has a higher listed price than standard RUM	No free plan; usage charges apply monthly Collected RUM data is retained for 30 days Pricing varies by AWS Region and usage volume
Our verdict	Dynatrace Real User Monitoring captures and analyzes user experiences across web, mobile, APIs, and custom applications. It is designed for development, operations, digital experience, and enterprise technology teams that need to connect… Read the review →	Amazon CloudWatch RUM monitors real-user experiences across web, Android, and iOS applications. It is suited to AWS-centric teams that need visibility into page loads, Core Web Vitals, app launches, screen loads, crashes, client-side… Read the review →

Strengths and trade-offs

• Dynatrace Real User Monitoring — where it wins

  • Covers web, iOS, Android, APIs, and custom applications
  • Combines Core Web Vitals, funnels, errors, geography, and interactions
  • Includes mobile crash analysis and optional session replay

  Where it doesn't

  • No free plan is available
  • Session-based pricing can be less accessible for smaller teams
  • Session Replay has a higher listed price than standard RUM

• Amazon CloudWatch RUM — where it wins

  • Covers web, Android, and iOS application experiences
  • Correlates sessions with traces, errors, and journeys
  • Provides privacy-masked replay and detailed geographic breakdowns

  Where it doesn't

  • No free plan; usage charges apply monthly
  • Collected RUM data is retained for 30 days
  • Pricing varies by AWS Region and usage volume

• Dynatrace Real User Monitoring9.3/10 · 15-day trial

  A broad enterprise RUM suite with deep journey, mobile, replay, and error analysis.

  Visit DynatraceFull verdict →
• Amazon CloudWatch RUM7.5/10 · Paid

  Broad web and mobile RUM coverage with usage-based AWS pricing.

  Visit AWSFull verdict →