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Head-to-head · Insurance Claims Management

Duck Creek Claims vs Tigerlab Claims Management

  • Updated Oct 2026
  • Both researched from official sources
  • 4 checks side by side
Higher score Duck Creek Claims #1 in Insurance Claims Management 8.8/10 Pricing on request ✓ 1 of 4 features Visit Duck Creek
Tigerlab Claims Management #4 in Insurance Claims Management 8.4/10 Paid ✓ 3 of 4 features Visit Tigerlab

Duck Creek Claims leads on 0 checks, Tigerlab Claims Management on 0, and 4 are even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreDuck Creek Claims · 8.8/10
  • Most featuresTigerlab Claims Management · 3 of 4

Duck Creek Claims scores higher on our rubric for insurance claims management: 8.8 against 8.4 out of 10; our editors rank them #1 and #4.

Duck Creek Claims is the better fit for enterprise P&C teams automating complex claims. Tigerlab Claims Management is the better fit for insurers needing detailed claims controls and portals.

  • Duck Creek Claims fits best

    Enterprise P&C teams automating complex claims

  • Tigerlab Claims Management fits best

    Insurers needing detailed claims controls and portals

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Side by side

Feature Duck Creek Claims 8.8/10 Visit ↗ Tigerlab Claims Management 8.4/10 Visit ↗
At a glance
Editor score 8.8 8.4
Ranking #1 in Insurance Claims Management #4 in Insurance Claims Management
Best for Enterprise P&C teams automating complex claims Insurers needing detailed claims controls and portals
Pricing model Paid Paid
Starting price Pricing on request €9,600/yr
Free plan Not checked yet —
Free trial — —
Deployment Cloud Cloud, Self-hosted
Platforms Web Web
Support Docs Email
Compliance SOC 2, ISO 27001 SOC 2, ISO 27001, GDPR
Integrations 100+ integrations 5 integrations
Built for Enterprise Small business, Mid-market, Enterprise
Features Duck Creek Claims 1/4 · Tigerlab Claims Management 3/4
Workflow automation ✓ ✓
First notice of loss Not checked yet ✓ (best)
Claimant portal Not checked yet ✓ (best)
Mobile claims app Not checked yet Not checked yet
Specs
Claims lines supported Not checked yet Not checked yet
Deployment Cloud Not checked yet
Our review
Pros
  • Covers intake, routing, coverage, investigations, payments, and recovery
  • AI-assisted decisioning and straight-through processing support automation
  • Connects with 100 integrations, including WGL, Conduent, and SPLICE
  • Guided FNOL includes policy lookup, coverage checks and document upload
  • Manages reserves, payments, investigation, litigation and recovery workflows
  • REST API and webhooks support connections to claims-related systems
Cons
  • Pricing requires contact with sales
  • Cloud deployment may not suit organizations requiring other deployment models
  • Documented support channel is limited to docs
  • Claims management is included from the €36,000-per-year Professional plan
  • Starter is limited to 3 users, 1 market connection, jurisdiction and currency
  • Enterprise pricing is bespoke rather than published as an annual amount
Our verdict

Duck Creek Claims is a cloud-based claims management system for property and casualty insurers. It supports the full claims lifecycle, from first notice of loss and automated intake through settlement-related workflows, subrogation, and…

Read the review →

Tigerlab Claims Management covers insurance claims from first notice of loss through investigation, settlement, subrogation and litigation. It combines an adjuster back office with a claimant self-service portal, and is positioned for…

Read the review →
  1. Duck Creek ClaimsInsurance Claims Management 8.8Pricing on request
  2. Tigerlab Claims ManagementInsurance Claims Management 8.4Paid

Strengths and trade-offs

  • Duck Creek Claims — where it wins

    • Covers intake, routing, coverage, investigations, payments, and recovery
    • AI-assisted decisioning and straight-through processing support automation
    • Connects with 100 integrations, including WGL, Conduent, and SPLICE

    Where it doesn't

    • Pricing requires contact with sales
    • Cloud deployment may not suit organizations requiring other deployment models
    • Documented support channel is limited to docs

  • Tigerlab Claims Management — where it wins

    • Guided FNOL includes policy lookup, coverage checks and document upload
    • Manages reserves, payments, investigation, litigation and recovery workflows
    • REST API and webhooks support connections to claims-related systems

    Where it doesn't

    • Claims management is included from the €36,000-per-year Professional plan
    • Starter is limited to 3 users, 1 market connection, jurisdiction and currency
    • Enterprise pricing is bespoke rather than published as an annual amount

More comparisons

All insurance claims management comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update