Duck Creek Claims vs Conduent HSP Payer Suite

Duck Creek Claims8.8Visit Conduent HSP Payer Suite8.2Visit

Higher score Duck Creek Claims #1 in Insurance Claims Management 8.8/10 Pricing on request ✓ 1 of 4 features Visit Duck Creek

vs

Conduent HSP Payer Suite #6 in Insurance Claims Management 8.2/10 Pricing on request ✓ 1 of 4 features Visit Conduent

• Duck Creek Claims fits best

  Enterprise P&C teams automating complex claims

• Conduent HSP Payer Suite fits best

  Health plans processing diverse medical claims

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Side by side

Feature	Duck Creek Claims 8.8/10 Visit ↗	Conduent HSP Payer Suite 8.2/10 Visit ↗
At a glance
Editor score	8.8	8.2
Ranking	#1 in Insurance Claims Management	#6 in Insurance Claims Management
Best for	Enterprise P&C teams automating complex claims	Health plans processing diverse medical claims
Pricing model	Paid	Paid
Starting price	Pricing on request	Pricing on request
Free plan	Not checked yet	Not checked yet
Free trial	—	—
Deployment	Cloud	Cloud, Self-hosted
Platforms	Web	Web
Support	Docs	Docs
Built for	Enterprise	Mid-market, Enterprise
Features Duck Creek Claims 1/4 · Conduent HSP Payer Suite 1/4
Workflow automation	✓	✓
First notice of loss	Not checked yet	Not checked yet
Claimant portal	Not checked yet	Not checked yet
Mobile claims app	Not checked yet	Not checked yet
Specs
Claims lines supported	Not checked yet	Medicaid managed care, Medicare Advantage, commercial, dental, vision, behavioral health, Health Exchange (HIX), TPA
Deployment	Cloud	Not checked yet
Our review
Pros	Covers intake, routing, coverage, investigations, payments, and recovery AI-assisted decisioning and straight-through processing support automation Connects with 100 integrations, including WGL, Conduent, and SPLICE	Automates intake, scrubbing, adjudication and payment distribution Supports Medicaid, Medicare Advantage, commercial and specialty lines Combines portals, reporting, documents and compliance workflows
Cons	Pricing requires contact with sales Cloud deployment may not suit organizations requiring other deployment models Documented support channel is limited to docs	Pricing uses a contact-sales model rather than listed tiers Support channel listed is documentation Focused on healthcare claims, not property-and-casualty products
Our verdict	Duck Creek Claims is a cloud-based claims management system for property and casualty insurers. It supports the full claims lifecycle, from first notice of loss and automated intake through settlement-related workflows, subrogation, and… Read the review →	Conduent HSP Payer Suite is a modular core administrative processing system for healthcare payers and third-party administrators. It handles claims intake, automated processing, scrubbing, rules-based adjudication and payment distribution,… Read the review →

Strengths and trade-offs

• Duck Creek Claims — where it wins

  • Covers intake, routing, coverage, investigations, payments, and recovery
  • AI-assisted decisioning and straight-through processing support automation
  • Connects with 100 integrations, including WGL, Conduent, and SPLICE

  Where it doesn't

  • Pricing requires contact with sales
  • Cloud deployment may not suit organizations requiring other deployment models
  • Documented support channel is limited to docs

• Conduent HSP Payer Suite — where it wins

  • Automates intake, scrubbing, adjudication and payment distribution
  • Supports Medicaid, Medicare Advantage, commercial and specialty lines
  • Combines portals, reporting, documents and compliance workflows

  Where it doesn't

  • Pricing uses a contact-sales model rather than listed tiers
  • Support channel listed is documentation
  • Focused on healthcare claims, not property-and-casualty products

• Duck Creek Claims8.8/10 · Pricing on request

  A broad, AI-assisted claims platform for enterprise P&C operations.

  Visit Duck CreekFull verdict →
• Conduent HSP Payer Suite8.2/10 · Pricing on request

  A modular healthcare claims core for multi-line payers needing automated adjudication and portals.

  Visit ConduentFull verdict →