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Head-to-head · Insurance Claims Management

Duck Creek Claims vs Openkoda Claims Management Software

  • Updated Oct 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score Duck Creek Claims #1 in Insurance Claims Management 8.8/10 Pricing on request ✓ 1 of 4 features Visit Duck Creek

Duck Creek Claims leads on 0 checks, Openkoda Claims Management Software on 0, and 2 are even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreDuck Creek Claims · 8.8/10
  • Most featuresDuck Creek Claims · 1 of 4

Duck Creek Claims scores higher on our rubric for insurance claims management: 8.8 against 8.3 out of 10; our editors rank them #1 and #5.

Duck Creek Claims is the better fit for enterprise P&C teams automating complex claims. Openkoda Claims Management Software is the better fit for mid-market and enterprise claims teams.

  • Duck Creek Claims fits best

    Enterprise P&C teams automating complex claims

  • Openkoda Claims Management Software fits best

    Mid-market and enterprise claims teams

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Duck Creek Claims 8.8/10 Visit ↗ Openkoda Claims Management Software 8.3/10 Visit ↗
At a glance
Editor score 8.8 8.3
Ranking #1 in Insurance Claims Management #5 in Insurance Claims Management
Best for Enterprise P&C teams automating complex claims Mid-market and enterprise claims teams
Pricing model Paid Paid
Starting price Pricing on request $2,000/mo
Free plan Not checked yet —
Free trial — —
Deployment Cloud Cloud, Self-hosted
Platforms Web Web
Support Docs Email
Compliance SOC 2, ISO 27001 SSO/SAML
Integrations 100+ integrations 5 integrations
Built for Enterprise Mid-market, Enterprise
Features Duck Creek Claims 1/4 · Openkoda Claims Management Software 0/4
Workflow automation ✓ (best) Not checked yet
First notice of loss Not checked yet Not checked yet
Claimant portal Not checked yet Not checked yet
Mobile claims app Not checked yet Not checked yet
Specs
Claims lines supported Not checked yet Motor, property, cyber, travel, aviation, marine, pet, life; medical claims
Deployment Cloud Not checked yet
Our review
Pros
  • Covers intake, routing, coverage, investigations, payments, and recovery
  • AI-assisted decisioning and straight-through processing support automation
  • Connects with 100 integrations, including WGL, Conduent, and SPLICE
  • Accepts first notice through web, email, phone, broker portal and API
  • Connects configurable rules with reserves, approvals and adjuster queues
  • Offers managed cloud and on-premise deployment
Cons
  • Pricing requires contact with sales
  • Cloud deployment may not suit organizations requiring other deployment models
  • Documented support channel is limited to docs
  • Business supports a single organization; multi-tenancy is an Enterprise feature
  • Enterprise costs $4,000 per month under an annual contract
  • On-Premise requires a custom contract
Our verdict

Duck Creek Claims is a cloud-based claims management system for property and casualty insurers. It supports the full claims lifecycle, from first notice of loss and automated intake through settlement-related workflows, subrogation, and…

Read the review →

Openkoda Claims Management Software is a configurable claims module in the Openkoda insurance platform, aimed at insurers, third-party administrators and claims teams. Its workflow spans first notice of loss, coverage checks, reserves,…

Read the review →
  1. Duck Creek ClaimsInsurance Claims Management 8.8Pricing on request
  2. Openkoda Claims Management SoftwareInsurance Claims Management 8.3Paid

Strengths and trade-offs

  • Duck Creek Claims — where it wins

    • Covers intake, routing, coverage, investigations, payments, and recovery
    • AI-assisted decisioning and straight-through processing support automation
    • Connects with 100 integrations, including WGL, Conduent, and SPLICE

    Where it doesn't

    • Pricing requires contact with sales
    • Cloud deployment may not suit organizations requiring other deployment models
    • Documented support channel is limited to docs
  • Openkoda Claims Management Software — where it wins

    • Accepts first notice through web, email, phone, broker portal and API
    • Connects configurable rules with reserves, approvals and adjuster queues
    • Offers managed cloud and on-premise deployment

    Where it doesn't

    • Business supports a single organization; multi-tenancy is an Enterprise feature
    • Enterprise costs $4,000 per month under an annual contract
    • On-Premise requires a custom contract
  • Duck Creek Claims8.8/10 · Pricing on request

    A broad, AI-assisted claims platform for enterprise P&C operations.

    Visit Duck CreekFull verdict →
  • Openkoda Claims Management Software8.3/10 · Paid

    A configurable claims platform with broad intake, workflow, recovery and deployment options.

    Visit OpenkodaFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update