Head-to-head · Customer Relationship Management - Midmarket Software
Creatio Sales vs Bitrix24 CRM
Creatio Sales leads on 0 checks, Bitrix24 CRM on 1, and 1 is even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreCreatio Sales · 8.8/10
- Free planonly Bitrix24 CRM
- Free trialboth
- Most featuresBitrix24 CRM · 1 of 3
Creatio Sales scores higher on our rubric for customer relationship management - midmarket software: 8.8 against 8.6 out of 10; our editors rank them #5 and #7.
Bitrix24 CRM offers free plan; Creatio Sales doesn't.
Creatio Sales is the better fit for midmarket teams automating complex sales processes. Bitrix24 CRM is the better fit for teams wanting CRM and collaboration in one workspace.
- Creatio Sales fits best
Midmarket teams automating complex sales processes
- Bitrix24 CRM fits best
Teams wanting CRM and collaboration in one workspace
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Side by side
| Feature | Creatio Sales 8.8/10 Visit ↗ | Bitrix24 CRM 8.6/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 8.8 | 8.6 |
| Ranking | #5 in Customer Relationship Management - Midmarket Software | #7 in Customer Relationship Management - Midmarket Software |
| Best for | Midmarket teams automating complex sales processes | Teams wanting CRM and collaboration in one workspace |
| Pricing model | Paid | Free plan + paid |
| Starting price | — | $49/mo |
| Free plan | — | ✓ (best) |
| Free trial | 14 days | 15 days |
| Free trial length | 14 days | 15 days · no card needed |
| Deployment | Cloud, Self-hosted, Mobile | Cloud, Self-hosted, Desktop, Mobile |
| Platforms | Web, iOS, Android | Web, Windows, macOS, iOS, Android |
| Support | Email, Phone, Community, Docs · 24/7 | Live chat, Docs, Email |
| Compliance | SOC 2, ISO 27001, GDPR, HIPAA, SSO/SAML, 2FA | GDPR, HIPAA, ISO 27001, PCI DSS, 2FA |
| Integrations | 4 integrations | 790+ integrations |
| Built for | Mid-market, Enterprise | Solo, Small business, Mid-market, Enterprise |
| Features Creatio Sales 0/3 · Bitrix24 CRM 1/3 | ||
| Sales automation | Not checked yet | Not checked yet |
| Workflow automation | Not checked yet | Not checked yet |
| Mobile apps | Not checked yet | ✓ (best) |
| Specs | ||
| Sales pipelines | Not checked yet | Not checked yet |
| Reporting depth | Not checked yet | Not checked yet |
| Our review | ||
| Pros |
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| Cons |
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| Our verdict | Creatio Sales is an AI-enabled CRM for organizations managing leads, opportunities, activities, quotes, orders, forecasts, and partner relationships. Its focus is teams that need sales operations and process automation in one system,… Read the review → |
Bitrix24 CRM is a CRM-centered workspace for managing leads, contacts, companies, deals, and sales pipelines, alongside tasks and communications. It is suited to teams that want CRM and collaboration tools together, from smaller operations… Read the review → |
Strengths and trade-offs
Creatio Sales — where it wins
- Automates lead nurturing, forecasting, quotes, and sales workflows
- No-code tools customize workflows and applications
- Cloud, self-hosted, and mobile deployment options
Where it doesn't
- Requires a paid plan; no free plan is offered
- Sales plan requires selection of a platform plan
- Core sales-process depth may exceed simpler CRM needs
Bitrix24 CRM — where it wins
- Free plan combines basic CRM, tasks, calendars, chat, and video calls.
- Automation, recurring deals, and configurable sales pipelines support varied workflows.
- Available across web, desktop, mobile, API, and self-hosted deployments.
Where it doesn't
- Paid-plan costs rise from $49 annually to $579 monthly for Enterprise.
- Many features beyond basic CRM are reserved for paid plans.
- Its breadth may be more than teams seeking a focused CRM need.
- Creatio Sales8.8/10 · 14-day trial
A process-focused sales CRM with AI assistance, no-code workflows, and flexible deployment.
Visit CreatioFull verdict → - Bitrix24 CRM8.6/10 · Free plan · 15-day trial
A broad CRM with collaboration tools, configurable pipelines, automation, and a free plan.
Visit Bitrix24Full verdict →
More comparisons
All customer relationship management - midmarket software comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update



