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Head-to-head · Customer Relationship Management - Midmarket Software

Creatio Sales vs Bitrix24 CRM

  • Updated Oct 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score Creatio Sales #5 in Customer Relationship Management - Midmarket Software 8.8/10 14-day trial Free trial✓ 0 of 3 features Visit Creatio
Bitrix24 CRM #7 in Customer Relationship Management - Midmarket Software 8.6/10 Free plan · 15-day trial Free planFree trial✓ 1 of 3 features Visit Bitrix24

Creatio Sales leads on 0 checks, Bitrix24 CRM on 1, and 1 is even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreCreatio Sales · 8.8/10
  • Free planonly Bitrix24 CRM
  • Free trialboth
  • Most featuresBitrix24 CRM · 1 of 3

Creatio Sales scores higher on our rubric for customer relationship management - midmarket software: 8.8 against 8.6 out of 10; our editors rank them #5 and #7.

Bitrix24 CRM offers free plan; Creatio Sales doesn't.

Creatio Sales is the better fit for midmarket teams automating complex sales processes. Bitrix24 CRM is the better fit for teams wanting CRM and collaboration in one workspace.

  • Creatio Sales fits best

    Midmarket teams automating complex sales processes

  • Bitrix24 CRM fits best

    Teams wanting CRM and collaboration in one workspace

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Creatio Sales 8.8/10 Visit ↗ Bitrix24 CRM 8.6/10 Visit ↗
At a glance
Editor score 8.8 8.6
Ranking #5 in Customer Relationship Management - Midmarket Software #7 in Customer Relationship Management - Midmarket Software
Best for Midmarket teams automating complex sales processes Teams wanting CRM and collaboration in one workspace
Pricing model Paid Free plan + paid
Starting price — $49/mo
Free plan — ✓ (best)
Free trial 14 days 15 days
Free trial length 14 days 15 days · no card needed
Deployment Cloud, Self-hosted, Mobile Cloud, Self-hosted, Desktop, Mobile
Platforms Web, iOS, Android Web, Windows, macOS, iOS, Android
Support Email, Phone, Community, Docs · 24/7 Live chat, Docs, Email
Compliance SOC 2, ISO 27001, GDPR, HIPAA, SSO/SAML, 2FA GDPR, HIPAA, ISO 27001, PCI DSS, 2FA
Integrations 4 integrations 790+ integrations
Built for Mid-market, Enterprise Solo, Small business, Mid-market, Enterprise
Features Creatio Sales 0/3 · Bitrix24 CRM 1/3
Sales automation Not checked yet Not checked yet
Workflow automation Not checked yet Not checked yet
Mobile apps Not checked yet ✓ (best)
Specs
Sales pipelines Not checked yet Not checked yet
Reporting depth Not checked yet Not checked yet
Our review
Pros
  • Automates lead nurturing, forecasting, quotes, and sales workflows
  • No-code tools customize workflows and applications
  • Cloud, self-hosted, and mobile deployment options
  • Free plan combines basic CRM, tasks, calendars, chat, and video calls.
  • Automation, recurring deals, and configurable sales pipelines support varied workflows.
  • Available across web, desktop, mobile, API, and self-hosted deployments.
Cons
  • Requires a paid plan; no free plan is offered
  • Sales plan requires selection of a platform plan
  • Core sales-process depth may exceed simpler CRM needs
  • Paid-plan costs rise from $49 annually to $579 monthly for Enterprise.
  • Many features beyond basic CRM are reserved for paid plans.
  • Its breadth may be more than teams seeking a focused CRM need.
Our verdict

Creatio Sales is an AI-enabled CRM for organizations managing leads, opportunities, activities, quotes, orders, forecasts, and partner relationships. Its focus is teams that need sales operations and process automation in one system,…

Read the review →

Bitrix24 CRM is a CRM-centered workspace for managing leads, contacts, companies, deals, and sales pipelines, alongside tasks and communications. It is suited to teams that want CRM and collaboration tools together, from smaller operations…

Read the review →
  1. Creatio SalesCustomer Relationship Management - Midmarket Software 8.814-day trial
  2. Bitrix24 CRMCustomer Relationship Management - Midmarket Software 8.6Free plan · 15-day trial

Strengths and trade-offs

  • Creatio Sales — where it wins

    • Automates lead nurturing, forecasting, quotes, and sales workflows
    • No-code tools customize workflows and applications
    • Cloud, self-hosted, and mobile deployment options

    Where it doesn't

    • Requires a paid plan; no free plan is offered
    • Sales plan requires selection of a platform plan
    • Core sales-process depth may exceed simpler CRM needs
  • Bitrix24 CRM — where it wins

    • Free plan combines basic CRM, tasks, calendars, chat, and video calls.
    • Automation, recurring deals, and configurable sales pipelines support varied workflows.
    • Available across web, desktop, mobile, API, and self-hosted deployments.

    Where it doesn't

    • Paid-plan costs rise from $49 annually to $579 monthly for Enterprise.
    • Many features beyond basic CRM are reserved for paid plans.
    • Its breadth may be more than teams seeking a focused CRM need.
  • Creatio Sales8.8/10 · 14-day trial

    A process-focused sales CRM with AI assistance, no-code workflows, and flexible deployment.

    Visit CreatioFull verdict →
  • Bitrix24 CRM8.6/10 · Free plan · 15-day trial

    A broad CRM with collaboration tools, configurable pipelines, automation, and a free plan.

    Visit Bitrix24Full verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update