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Head-to-head · Patient Case Management

CommCare vs PlanStreet

  • Updated Oct 2026
  • Both researched from official sources
  • 7 checks side by side
Higher score CommCare #5 in Patient Case Management 8.3/10 Free plan Free plan✓ 0 of 6 features Visit CommCare
PlanStreet #8 in Patient Case Management 7.7/10 Pricing on request ✓ 6 of 6 features Visit PlanStreet

CommCare leads on 0 checks, PlanStreet on 0, and 7 are even. Who comes out ahead on the 7 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreCommCare · 8.3/10
  • Free planonly CommCare
  • Most featuresPlanStreet · 6 of 6

CommCare scores higher on our rubric for patient case management: 8.3 against 7.7 out of 10; our editors rank them #5 and #8.

CommCare is the better fit for field teams needing offline mobile case management. PlanStreet is the better fit for smaller teams needing patient access and billing.

  • CommCare fits best

    Field teams needing offline mobile case management

  • PlanStreet fits best

    Smaller teams needing patient access and billing

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature CommCare 8.3/10 Visit ↗ PlanStreet 7.7/10 Visit ↗
At a glance
Editor score 8.3 7.7
Ranking #5 in Patient Case Management #8 in Patient Case Management
Best for Field teams needing offline mobile case management Smaller teams needing patient access and billing
Pricing model Free plan + paid Paid
Starting price $100/mo Pricing on request
Free plan ✓ (best) Not checked yet
Free trial — —
Deployment Cloud, Self-hosted, Mobile, Browser extension Cloud, Mobile
Platforms Web, Android Web, iOS, Android
Support Email, Community, Docs · 24/7 Phone, Email · 24/7
Compliance SOC 2, GDPR, HIPAA, SSO/SAML SOC 2, HIPAA, SSO/SAML
Integrations 10 integrations 3 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features CommCare 0/6 · PlanStreet 6/6
Care plan management Not checked yet ✓ (best)
Patient assessments Not checked yet ✓ (best)
Referral management Not checked yet ✓ (best)
Patient portal Not checked yet ✓ (best)
Mobile access Not checked yet ✓ (best)
HIPAA compliance Not checked yet ✓ (best)
Our review
Pros
  • Collect forms, photos, signatures, and GPS data offline, then sync later.
  • Build multilingual mobile and web workflows without code.
  • Route referrals, assignments, and escalations across teams.
  • Covers intake, assessments, care plans, notes, and referrals in one workflow
  • Patient portal, scheduling, billing, and online payments support service delivery
  • Web, iOS, Android, and API access with Entra ID, Google authentication, and Power BI
Cons
  • The Free Edition is intended for testing and includes 5 mobile workers.
  • The documented native mobile client is Android; web apps run in a browser.
  • Paid plans are billed annually, starting at $100 per month.
  • Custom pricing requires contacting sales
  • Broad workflow may be more than teams needing only one focused function
  • No free plan is indicated
Our verdict

CommCare is a no-code platform for organizations that deliver services through frontline teams. Program staff can build mobile and web applications for forms, case management, decision support, referrals, and reporting. Its offline data…

Read the review →

PlanStreet brings case management and patient-service workflows into a cloud platform for healthcare teams, nonprofits, and public-sector organizations. It is aimed at teams coordinating care from intake through service delivery, rather…

Read the review →
  1. CommCarePatient Case Management 8.3Free plan
  2. PlanStreetPatient Case Management 7.7Pricing on request

Strengths and trade-offs

  • CommCare — where it wins

    • Collect forms, photos, signatures, and GPS data offline, then sync later.
    • Build multilingual mobile and web workflows without code.
    • Route referrals, assignments, and escalations across teams.

    Where it doesn't

    • The Free Edition is intended for testing and includes 5 mobile workers.
    • The documented native mobile client is Android; web apps run in a browser.
    • Paid plans are billed annually, starting at $100 per month.

  • PlanStreet — where it wins

    • Covers intake, assessments, care plans, notes, and referrals in one workflow
    • Patient portal, scheduling, billing, and online payments support service delivery
    • Web, iOS, Android, and API access with Entra ID, Google authentication, and Power BI

    Where it doesn't

    • Custom pricing requires contacting sales
    • Broad workflow may be more than teams needing only one focused function
    • No free plan is indicated
  • CommCare8.3/10 · Free plan

    A flexible field case platform with offline workflows and tiered plans from free to enterprise.

    Visit CommCareFull verdict →
  • PlanStreet7.7/10 · Pricing on request

    PlanStreet connects patient intake, care coordination, self-service, scheduling, and billing.

    Visit PlanStreetFull verdict →

More comparisons

All patient case management comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update