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Head-to-head · Patient Case Management

CommCare vs PlanStreet

  • Updated Sep 2026
  • Both researched from official sources
  • 7 checks side by side
Higher score CommCare #5 in Patient Case Management 5.0/10 Free plan · paid from $100/mo (annual) Free plan✓ 0 of 6 features Visit CommCare
PlanStreet #8 in Patient Case Management —/10 Pricing on request ✓ 6 of 6 features Visit PlanStreet

CommCare leads on 1 check, PlanStreet on 6, and 0 are even. Who comes out ahead on the 7 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreCommCare · 5.0/10
  • Free planonly CommCare
  • Most featuresPlanStreet · 6 of 6

Our editors rank CommCare at #5 and PlanStreet at #8 for patient case management; PlanStreet has no rubric score yet (facts researched, not yet scored), so the checks below decide.

CommCare offers free plan; PlanStreet doesn't publish it. PlanStreet offers care plan management; CommCare doesn't publish it. PlanStreet offers patient assessments; CommCare doesn't publish it. PlanStreet offers referral management; CommCare doesn't publish it. PlanStreet offers patient portal; CommCare doesn't publish it.

CommCare is the better fit for field teams needing offline mobile case management. PlanStreet is the better fit for smaller teams needing patient access and billing.

  • CommCare fits best

    Field teams needing offline mobile case management

  • PlanStreet fits best

    Smaller teams needing patient access and billing

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. It never changes our verdict. How we rank.

Side by side

Feature CommCare 5.0/10 Visit ↗ PlanStreet —/10 Visit ↗
At a glance
Editor score 5.0 —
Ranking #5 in Patient Case Management #8 in Patient Case Management
Best for Field teams needing offline mobile case management Smaller teams needing patient access and billing
Pricing model Free plan + paid Paid
Starting price Not published Not published
Free plan ✓ (best) Not published
Free trial — —
Deployment Cloud, Self-hosted, Mobile, Browser extension Cloud, Mobile
Platforms Web, Android Web, iOS, Android
Support Email, Community, Docs · 24/7 Phone, Email · 24/7
Compliance SOC 2, GDPR, HIPAA, SSO/SAML SOC 2, HIPAA, SSO/SAML
Integrations 10 integrations 3 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features CommCare 0/6 · PlanStreet 6/6
Care plan management Not published ✓ (best)
Patient assessments Not published ✓ (best)
Referral management Not published ✓ (best)
Patient portal Not published ✓ (best)
Mobile access Not published ✓ (best)
HIPAA compliance Not published ✓ (best)
Our review
Pros
  • Collect forms, photos, signatures, and GPS data offline, then sync later.
  • Build multilingual mobile and web workflows without code.
  • Route referrals, assignments, and escalations across teams.
  • Covers intake, assessments, care plans, notes, and referrals in one workflow
  • Patient portal, scheduling, billing, and online payments support service delivery
  • Web, iOS, Android, and API access with Entra ID, Google authentication, and Power BI
Cons
  • The Free Edition is intended for testing and includes 5 mobile workers.
  • The documented native mobile client is Android; web apps run in a browser.
  • Paid plans are billed annually, starting at $100 per month.
  • Custom pricing requires contacting sales
  • Broad workflow may be more than teams needing only one focused function
  • No free plan is indicated
Our verdict

CommCare is a no-code platform for organizations that deliver services through frontline teams. Program staff can build mobile and web applications for forms, case management, decision support, referrals, and reporting. Its offline data…

Read the review →

PlanStreet brings case management and patient-service workflows into a cloud platform for healthcare teams, nonprofits, and public-sector organizations. It is aimed at teams coordinating care from intake through service delivery, rather…

Read the review →
  1. CommCarePatient Case Management 5.0Free plan · paid from $100/mo (annual)
  2. PlanStreetPatient Case Management —Pricing on request

Strengths and trade-offs

  • CommCare — where it wins

    • Collect forms, photos, signatures, and GPS data offline, then sync later.
    • Build multilingual mobile and web workflows without code.
    • Route referrals, assignments, and escalations across teams.

    Where it doesn't

    • The Free Edition is intended for testing and includes 5 mobile workers.
    • The documented native mobile client is Android; web apps run in a browser.
    • Paid plans are billed annually, starting at $100 per month.

  • PlanStreet — where it wins

    • Covers intake, assessments, care plans, notes, and referrals in one workflow
    • Patient portal, scheduling, billing, and online payments support service delivery
    • Web, iOS, Android, and API access with Entra ID, Google authentication, and Power BI

    Where it doesn't

    • Custom pricing requires contacting sales
    • Broad workflow may be more than teams needing only one focused function
    • No free plan is indicated
  • CommCare5.0/10 · Free plan · paid from $100/mo (annual)

    A flexible field case platform with offline workflows and tiered plans from free to enterprise.

    Visit CommCareFull verdict →
  • PlanStreet—/10 · Pricing on request

    PlanStreet connects patient intake, care coordination, self-service, scheduling, and billing.

    Visit PlanStreetFull verdict →

More comparisons

All patient case management comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026