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Head-to-head · Patient Case Management

CommCare vs MHK Care Management

  • Updated Sep 2026
  • Both researched from official sources
  • 6 checks side by side
Higher score CommCare #5 in Patient Case Management 5.0/10 Free plan · paid from $100/mo (annual) Free plan✓ 0 of 6 features Visit CommCare
MHK Care Management #7 in Patient Case Management —/10 Pricing on request ✓ 5 of 6 features Visit MHK

CommCare leads on 1 check, MHK Care Management on 5, and 0 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreCommCare · 5.0/10
  • Free planonly CommCare
  • Most featuresMHK Care Management · 5 of 6

Our editors rank CommCare at #5 and MHK Care Management at #7 for patient case management; MHK Care Management has no rubric score yet (facts researched, not yet scored), so the checks below decide.

CommCare offers free plan; MHK Care Management doesn't publish it. MHK Care Management offers care plan management; CommCare doesn't publish it. MHK Care Management offers patient assessments; CommCare doesn't publish it. MHK Care Management offers referral management; CommCare doesn't publish it. MHK Care Management offers mobile access; CommCare doesn't publish it.

CommCare is the better fit for field teams needing offline mobile case management. MHK Care Management is the better fit for health plans needing mobile member case workflows.

  • CommCare fits best

    Field teams needing offline mobile case management

  • MHK Care Management fits best

    Health plans needing mobile member case workflows

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. It never changes our verdict. How we rank.

Side by side

Feature CommCare 5.0/10 Visit ↗ MHK Care Management —/10 Visit ↗
At a glance
Editor score 5.0 —
Ranking #5 in Patient Case Management #7 in Patient Case Management
Best for Field teams needing offline mobile case management Health plans needing mobile member case workflows
Pricing model Free plan + paid Paid
Starting price Not published Not published
Free plan ✓ (best) Not published
Free trial — —
Deployment Cloud, Self-hosted, Mobile, Browser extension Cloud, Mobile
Platforms Web, Android iOS, Android
Support Email, Community, Docs · 24/7 Email, Phone
Built for Small business, Mid-market, Enterprise Enterprise
Features CommCare 0/6 · MHK Care Management 5/6
Care plan management Not published ✓ (best)
Patient assessments Not published ✓ (best)
Referral management Not published ✓ (best)
Patient portal Not published Not published
Mobile access Not published ✓ (best)
HIPAA compliance Not published ✓ (best)
Our review
Pros
  • Collect forms, photos, signatures, and GPS data offline, then sync later.
  • Build multilingual mobile and web workflows without code.
  • Route referrals, assignments, and escalations across teams.
  • Individualized care plans, assessments, and ongoing member monitoring
  • Referral workflows, provider communication, and care handoffs
  • Automated workflows, bulk assignment, and configurable disease templates
Cons
  • The Free Edition is intended for testing and includes 5 mobile workers.
  • The documented native mobile client is Android; web apps run in a browser.
  • Paid plans are billed annually, starting at $100 per month.
  • Pricing requires a contact-sales process and tailored demo
  • Enterprise-oriented scope may exceed smaller care teams' needs
  • The broader suite may be more than teams seeking a narrow case tool
Our verdict

CommCare is a no-code platform for organizations that deliver services through frontline teams. Program staff can build mobile and web applications for forms, case management, decision support, referrals, and reporting. Its offline data…

Read the review →

MHK Care Management, part of MHK’s CareProminence Care Management Suite, is designed for health plans coordinating member care across the care journey. It combines member-centered case and disease-management workflows with assessments,…

Read the review →
  1. CommCarePatient Case Management 5.0Free plan · paid from $100/mo (annual)
  2. MHK Care ManagementPatient Case Management —Pricing on request

Strengths and trade-offs

  • CommCare — where it wins

    • Collect forms, photos, signatures, and GPS data offline, then sync later.
    • Build multilingual mobile and web workflows without code.
    • Route referrals, assignments, and escalations across teams.

    Where it doesn't

    • The Free Edition is intended for testing and includes 5 mobile workers.
    • The documented native mobile client is Android; web apps run in a browser.
    • Paid plans are billed annually, starting at $100 per month.

  • MHK Care Management — where it wins

    • Individualized care plans, assessments, and ongoing member monitoring
    • Referral workflows, provider communication, and care handoffs
    • Automated workflows, bulk assignment, and configurable disease templates

    Where it doesn't

    • Pricing requires a contact-sales process and tailored demo
    • Enterprise-oriented scope may exceed smaller care teams' needs
    • The broader suite may be more than teams seeking a narrow case tool
  • CommCare5.0/10 · Free plan · paid from $100/mo (annual)

    A flexible field case platform with offline workflows and tiered plans from free to enterprise.

    Visit CommCareFull verdict →
  • MHK Care Management—/10 · Pricing on request

    A mobile care-management suite for health plans coordinating complex member journeys.

    Visit MHKFull verdict →

More comparisons

All patient case management comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026