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Head-to-head · Patient Case Management

CommCare vs MHK Care Management

  • Updated Oct 2026
  • Both researched from official sources
  • 6 checks side by side
Higher score CommCare #5 in Patient Case Management 8.3/10 Free plan Free plan✓ 0 of 6 features Visit CommCare
MHK Care Management #7 in Patient Case Management 7.8/10 Pricing on request ✓ 5 of 6 features Visit MHK

CommCare leads on 0 checks, MHK Care Management on 0, and 6 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreCommCare · 8.3/10
  • Free planonly CommCare
  • Most featuresMHK Care Management · 5 of 6

CommCare scores higher on our rubric for patient case management: 8.3 against 7.8 out of 10; our editors rank them #5 and #7.

CommCare is the better fit for field teams needing offline mobile case management. MHK Care Management is the better fit for health plans needing mobile member case workflows.

  • CommCare fits best

    Field teams needing offline mobile case management

  • MHK Care Management fits best

    Health plans needing mobile member case workflows

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Side by side

Feature CommCare 8.3/10 Visit ↗ MHK Care Management 7.8/10 Visit ↗
At a glance
Editor score 8.3 7.8
Ranking #5 in Patient Case Management #7 in Patient Case Management
Best for Field teams needing offline mobile case management Health plans needing mobile member case workflows
Pricing model Free plan + paid Paid
Starting price $100/mo Pricing on request
Free plan ✓ (best) Not checked yet
Free trial — —
Deployment Cloud, Self-hosted, Mobile, Browser extension Cloud, Mobile
Platforms Web, Android iOS, Android
Support Email, Community, Docs · 24/7 Email, Phone
Built for Small business, Mid-market, Enterprise Enterprise
Features CommCare 0/6 · MHK Care Management 5/6
Care plan management Not checked yet ✓ (best)
Patient assessments Not checked yet ✓ (best)
Referral management Not checked yet ✓ (best)
Patient portal Not checked yet Not checked yet
Mobile access Not checked yet ✓ (best)
HIPAA compliance Not checked yet ✓ (best)
Our review
Pros
  • Collect forms, photos, signatures, and GPS data offline, then sync later.
  • Build multilingual mobile and web workflows without code.
  • Route referrals, assignments, and escalations across teams.
  • Individualized care plans, assessments, and ongoing member monitoring
  • Referral workflows, provider communication, and care handoffs
  • Automated workflows, bulk assignment, and configurable disease templates
Cons
  • The Free Edition is intended for testing and includes 5 mobile workers.
  • The documented native mobile client is Android; web apps run in a browser.
  • Paid plans are billed annually, starting at $100 per month.
  • Pricing requires a contact-sales process and tailored demo
  • Enterprise-oriented scope may exceed smaller care teams' needs
  • The broader suite may be more than teams seeking a narrow case tool
Our verdict

CommCare is a no-code platform for organizations that deliver services through frontline teams. Program staff can build mobile and web applications for forms, case management, decision support, referrals, and reporting. Its offline data…

Read the review →

MHK Care Management, part of MHK’s CareProminence Care Management Suite, is designed for health plans coordinating member care across the care journey. It combines member-centered case and disease-management workflows with assessments,…

Read the review →
  1. CommCarePatient Case Management 8.3Free plan
  2. MHK Care ManagementPatient Case Management 7.8Pricing on request

Strengths and trade-offs

  • CommCare — where it wins

    • Collect forms, photos, signatures, and GPS data offline, then sync later.
    • Build multilingual mobile and web workflows without code.
    • Route referrals, assignments, and escalations across teams.

    Where it doesn't

    • The Free Edition is intended for testing and includes 5 mobile workers.
    • The documented native mobile client is Android; web apps run in a browser.
    • Paid plans are billed annually, starting at $100 per month.

  • MHK Care Management — where it wins

    • Individualized care plans, assessments, and ongoing member monitoring
    • Referral workflows, provider communication, and care handoffs
    • Automated workflows, bulk assignment, and configurable disease templates

    Where it doesn't

    • Pricing requires a contact-sales process and tailored demo
    • Enterprise-oriented scope may exceed smaller care teams' needs
    • The broader suite may be more than teams seeking a narrow case tool
  • CommCare8.3/10 · Free plan

    A flexible field case platform with offline workflows and tiered plans from free to enterprise.

    Visit CommCareFull verdict →
  • MHK Care Management7.8/10 · Pricing on request

    A mobile care-management suite for health plans coordinating complex member journeys.

    Visit MHKFull verdict →

More comparisons

All patient case management comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update