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Head-to-head · Feedback Analytics Software

Clootrack vs InMoment

  • Updated Nov 2026
  • Both researched from official sources
  • 1 check side by side
Higher score Clootrack #6 in Feedback Analytics Software 8.5/10 Pricing on request ✓ 1 of 3 features Visit Clootrack
InMoment #7 in Feedback Analytics Software 8.4/10 Pricing on request ✓ 1 of 3 features Visit InMoment

Clootrack leads on 0 checks, InMoment on 0, and 1 is even. Who comes out ahead on the 1 yes/no, price and count check where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreClootrack · 8.5/10

Clootrack scores higher on our rubric for feedback analytics software: 8.5 against 8.4 out of 10; our editors rank them #6 and #7.

Clootrack is the better fit for enterprises needing extensive connectors or self-hosting. InMoment is the better fit for teams combining feedback analytics with case resolution.

  • Clootrack fits best

    Enterprises needing extensive connectors or self-hosting

  • InMoment fits best

    Teams combining feedback analytics with case resolution

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Side by side

Feature Clootrack 8.5/10 Visit ↗ InMoment 8.4/10 Visit ↗
At a glance
Editor score 8.5 8.4
Ranking #6 in Feedback Analytics Software #7 in Feedback Analytics Software
Best for Enterprises needing extensive connectors or self-hosting Teams combining feedback analytics with case resolution
Pricing model Paid Paid
Starting price Pricing on request Pricing on request
Free plan Not checked yet Not checked yet
Free trial — —
Deployment Cloud, Self-hosted Cloud, Mobile
Platforms Web Web, iOS, Android
Integrations 1,000+ integrations 7 integrations
Built for Mid-market, Enterprise Mid-market, Enterprise
Features Clootrack 1/3 · InMoment 1/3
Sentiment analysis ✓ ✓
Theme detection Not checked yet Not checked yet
Data export Not checked yet Not checked yet
Specs
Feedback sources Not checked yet Surveys; email; SMS; website; call center; calls; chats; email threads; social media; ratings and reviews
Languages supported Not checked yet Not checked yet
Native integrations Not checked yet Not checked yet
Our review
Pros
  • Brings surveys, reviews, tickets, and calls into one analysis workflow
  • Offers 1,000+ connectors and cloud or self-hosted deployment
  • Analyzes voice and text data in 95+ languages
  • Collects feedback across surveys, messaging, calls, social, ratings, and reviews
  • Analyzes sentiment, intent, effort, and emotion with AI and NLP
  • Connects insights to case management and reputation workflows
Cons
  • Pricing is sales-led and based on data volume and integrations
  • Self-hosted deployment is on the customer's Microsoft Azure cloud
  • The free trial's duration and payment-card terms are not stated
  • Quote-based pricing makes costs harder to compare upfront
  • Its broad feature set may exceed teams focused only on survey analytics
  • Designed for mid-market and enterprise rather than smaller teams
Our verdict

Clootrack brings customer feedback from surveys, reviews, tickets, calls, social sources, and other systems into an analytics platform for enterprises, consumer brands, SaaS companies, consultants, and investment teams. It cleans and…

Read the review →

InMoment’s XI Platform brings customer feedback collection, analysis, and follow-up into a cloud and mobile service for mid-market and enterprise organizations. It suits customer experience, research, contact center, marketing, product,…

Read the review →
  1. ClootrackFeedback Analytics Software 8.5Pricing on request
  2. InMomentFeedback Analytics Software 8.4Pricing on request

Strengths and trade-offs

  • Clootrack — where it wins

    • Brings surveys, reviews, tickets, and calls into one analysis workflow
    • Offers 1,000+ connectors and cloud or self-hosted deployment
    • Analyzes voice and text data in 95+ languages

    Where it doesn't

    • Pricing is sales-led and based on data volume and integrations
    • Self-hosted deployment is on the customer's Microsoft Azure cloud
    • The free trial's duration and payment-card terms are not stated

  • InMoment — where it wins

    • Collects feedback across surveys, messaging, calls, social, ratings, and reviews
    • Analyzes sentiment, intent, effort, and emotion with AI and NLP
    • Connects insights to case management and reputation workflows

    Where it doesn't

    • Quote-based pricing makes costs harder to compare upfront
    • Its broad feature set may exceed teams focused only on survey analytics
    • Designed for mid-market and enterprise rather than smaller teams
  • Clootrack8.5/10 · Pricing on request

    Unifies customer feedback for multilingual analysis, with cloud or self-hosted deployment.

    Visit ClootrackFull verdict →
  • InMoment8.4/10 · Pricing on request

    A broad feedback analytics platform that connects insights with case resolution and reputation workflows.

    Visit InMomentFull verdict →

More comparisons

All feedback analytics software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026

Last updated · How we research and update