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Head-to-head · Remote Working software

Bitrix24 CRM vs Lark

  • Updated Sep 2026
  • Both researched from official sources
  • 1 check side by side
Higher score Bitrix24 CRM #7 in Remote Working software 6.8/10 Free plan · paid from $49/mo (annual) · 15-day trial Free plan✓ 0 of 6 features Visit Bitrix24
Lark #9 in Remote Working software 6.7/10 Free plan Free plan✓ 0 of 6 features Visit Lark

Bitrix24 CRM leads on 0 checks, Lark on 0, and 1 is even. Who comes out ahead on the 1 yes/no, price and count check where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreBitrix24 CRM · 6.8/10
  • Free planboth

Bitrix24 CRM scores higher on our rubric for remote working software: 6.8 against 6.7 out of 10; our editors rank them #7 and #9.

Bitrix24 CRM is the better fit for remote sales teams managing customer workflows. Lark is the better fit for teams wanting messaging and office tools together.

  • Bitrix24 CRM fits best

    Remote sales teams managing customer workflows

  • Lark fits best

    Teams wanting messaging and office tools together

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. It never changes our verdict. How we rank.

Side by side

Feature Bitrix24 CRM 6.8/10 Visit ↗ Lark 6.7/10 Visit ↗
At a glance
Editor score 6.8 6.7
Ranking #7 in Remote Working software #9 in Remote Working software
Best for Remote sales teams managing customer workflows Teams wanting messaging and office tools together
Pricing model Free plan + paid Free plan + paid
Starting price Not published Not published
Free plan ✓ ✓
Free trial — —
Deployment Cloud, Self-hosted, Desktop, Mobile Cloud, Desktop, Mobile
Platforms Web, Windows, macOS, iOS, Android Web, Windows, macOS, Linux, iOS, Android
Support Live chat, Docs, Email Email, Docs
Compliance GDPR, HIPAA, ISO 27001, PCI DSS, 2FA SOC 2
Integrations 790+ integrations 7 integrations
Built for Solo, Small business, Mid-market, Enterprise Solo, Small business, Mid-market, Enterprise
Features Bitrix24 CRM 0/6 · Lark 0/6
Video meetings Not published Not published
Team chat Not published Not published
Task management Not published Not published
File collaboration Not published Not published
Guest access Not published Not published
SSO support Not published Not published
Specs
Meeting participant limit Not published Not published
Our review
Pros
  • Automates sales tasks, notifications, emails, and assignments.
  • Free plan includes CRM, tasks, calendars, chat, and video calls.
  • Available on web, desktop, mobile, and as a self-hosted edition.
  • Combines chat, meetings, documents, email, calendar, and workflows
  • Supports web, desktop, and mobile apps across six listed platforms
  • Enterprise tier adds advanced security and compliance controls
Cons
  • The feature set centers on sales rather than broad team collaboration.
  • Paid plans are priced per organization, not per user.
  • Advanced automation and reporting start on the Professional plan.
  • Starter limits teams to 20 users and 18 months of message history
  • Support is provided through email and documentation channels
  • Its broad suite may exceed the needs of teams seeking chat alone
Our verdict

Bitrix24 CRM is an online workspace centered on customer relationship management, combining lead, contact, company, and deal records with sales pipelines, tasks, communications, and customer portals. It suits remote sales teams that want…

Read the review →

Lark is a cloud collaboration workspace for teams that want communication and office tools in one environment. It combines team messaging, organized workplace channels, video meetings, document sharing, collaborative sheets and slides,…

Read the review →
  1. Bitrix24 CRMRemote Working software 6.8Free plan · paid from $49/mo (annual) · 15-day trial
  2. LarkRemote Working software 6.7Free plan

Strengths and trade-offs

  • Bitrix24 CRM — where it wins

    • Automates sales tasks, notifications, emails, and assignments.
    • Free plan includes CRM, tasks, calendars, chat, and video calls.
    • Available on web, desktop, mobile, and as a self-hosted edition.

    Where it doesn't

    • The feature set centers on sales rather than broad team collaboration.
    • Paid plans are priced per organization, not per user.
    • Advanced automation and reporting start on the Professional plan.

  • Lark — where it wins

    • Combines chat, meetings, documents, email, calendar, and workflows
    • Supports web, desktop, and mobile apps across six listed platforms
    • Enterprise tier adds advanced security and compliance controls

    Where it doesn't

    • Starter limits teams to 20 users and 18 months of message history
    • Support is provided through email and documentation channels
    • Its broad suite may exceed the needs of teams seeking chat alone
  • Bitrix24 CRM6.8/10 · Free plan · paid from $49/mo (annual) · 15-day trial

    A sales-focused CRM with remote-work tools, automation, and cloud or self-hosted options.

    Visit Bitrix24Full verdict →
  • Lark6.7/10 · Free plan

    A broad collaboration suite for teams that want messaging and office tools in one workspace.

    Visit LarkFull verdict →

More comparisons

All remote working software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026

Last updated · How we research and update