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Head-to-head · Remote Working software

Slack vs Bitrix24 CRM

  • Updated Oct 2026
  • Both researched from official sources
  • 3 checks side by side
Higher score Slack #2 in Remote Working software 9.3/10 Free plan Free plan✓ 1 of 6 features Visit Slack
Bitrix24 CRM #8 in Remote Working software 8.5/10 Free plan · 15-day trial Free planFree trial✓ 0 of 6 features Visit Bitrix24

Slack leads on 1 check, Bitrix24 CRM on 0, and 2 are even. Who comes out ahead on the 3 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreSlack · 9.3/10
  • Lowest starting priceSlack · $7.25/user/mo
  • Free planboth
  • Free trialonly Bitrix24 CRM
  • Most featuresSlack · 1 of 6

Slack scores higher on our rubric for remote working software: 9.3 against 8.5 out of 10; our editors rank them #2 and #8.

Slack is cheaper to start at $7.25/user/mo against $49/user/mo.

Slack is the better fit for teams centered on channel-based collaboration. Bitrix24 CRM is the better fit for remote sales teams managing customer workflows.

  • Slack fits best

    Teams centered on channel-based collaboration

  • Bitrix24 CRM fits best

    Remote sales teams managing customer workflows

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Slack 9.3/10 Visit ↗ Bitrix24 CRM 8.5/10 Visit ↗
At a glance
Editor score 9.3 8.5
Ranking #2 in Remote Working software #8 in Remote Working software
Best for Teams centered on channel-based collaboration Remote sales teams managing customer workflows
Pricing model Free plan + paid Free plan + paid
Starting price $7.25/user/mo (best) $49/mo
Free plan ✓ ✓
Free trial — 15 days
Deployment Cloud, Desktop, Mobile Cloud, Self-hosted, Desktop, Mobile
Platforms Web, Windows, macOS, Linux, iOS, Android Web, Windows, macOS, iOS, Android
Support Docs · 24/7 Live chat, Docs, Email
Compliance SOC 2, ISO 27001, GDPR, HIPAA, SSO/SAML, 2FA GDPR, HIPAA, ISO 27001, PCI DSS, 2FA
Integrations 2,600+ integrations 790+ integrations
Built for Small business, Mid-market, Enterprise Solo, Small business, Mid-market, Enterprise
Features Slack 1/6 · Bitrix24 CRM 0/6
Video meetings Not checked yet Not checked yet
Team chat Not checked yet Not checked yet
Task management Not checked yet Not checked yet
File collaboration Not checked yet Not checked yet
Guest access ✓ (best) Not checked yet
SSO support Not checked yet Not checked yet
Specs
Meeting participant limit Not checked yet Not checked yet
Our review
Pros
  • Public and private channels organize conversations by topic or team.
  • Slack Connect supports collaboration with external organizations.
  • Integrations, Workflow Builder and AI features extend team workflows.
  • Automates sales tasks, notifications, emails, and assignments.
  • Free plan includes CRM, tasks, calendars, chat, and video calls.
  • Available on web, desktop, mobile, and as a self-hosted edition.
Cons
  • Free offers only 90 days of searchable message history.
  • Group meetings and external messages require a paid plan.
  • Pro and Business+ are priced per user, per month.
  • The feature set centers on sales rather than broad team collaboration.
  • Paid plans are priced per organization, not per user.
  • Advanced automation and reporting start on the Professional plan.
Our verdict

Slack brings workplace conversations, files, direct messages and collaboration tools into channels, with options for private discussions and external work through Slack Connect. It suits teams that want a shared messaging hub across small…

Read the review →

Bitrix24 CRM is an online workspace centered on customer relationship management, combining lead, contact, company, and deal records with sales pipelines, tasks, communications, and customer portals. It suits remote sales teams that want…

Read the review →
  1. SlackRemote Working software 9.3Free plan
  2. Bitrix24 CRMRemote Working software 8.5Free plan · 15-day trial

Strengths and trade-offs

  • Slack — where it wins

    • Public and private channels organize conversations by topic or team.
    • Slack Connect supports collaboration with external organizations.
    • Integrations, Workflow Builder and AI features extend team workflows.

    Where it doesn't

    • Free offers only 90 days of searchable message history.
    • Group meetings and external messages require a paid plan.
    • Pro and Business+ are priced per user, per month.
  • Bitrix24 CRM — where it wins

    • Automates sales tasks, notifications, emails, and assignments.
    • Free plan includes CRM, tasks, calendars, chat, and video calls.
    • Available on web, desktop, mobile, and as a self-hosted edition.

    Where it doesn't

    • The feature set centers on sales rather than broad team collaboration.
    • Paid plans are priced per organization, not per user.
    • Advanced automation and reporting start on the Professional plan.
  • Slack9.3/10 · Free plan

    Channel-based collaboration with external messaging, huddles, automation and AI features.

    Visit SlackFull verdict →
  • Bitrix24 CRM8.5/10 · Free plan · 15-day trial

    A sales-focused CRM with remote-work tools, automation, and cloud or self-hosted options.

    Visit Bitrix24Full verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update