Lark vs Bitrix24 CRM

Lark8.8Visit Bitrix24 CRM8.5Visit

Higher score Lark #6 in Remote Working software 8.8/10 Free plan Free plan✓ 0 of 6 features Visit Lark

vs

Bitrix24 CRM #8 in Remote Working software 8.5/10 Free plan · 15-day trial Free planFree trial✓ 0 of 6 features Visit Bitrix24

• Lark fits best

  Teams wanting messaging and office tools together

• Bitrix24 CRM fits best

  Remote sales teams managing customer workflows

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Side by side

Feature	Lark 8.8/10 Visit ↗	Bitrix24 CRM 8.5/10 Visit ↗
At a glance
Editor score	8.8	8.5
Ranking	#6 in Remote Working software	#8 in Remote Working software
Best for	Teams wanting messaging and office tools together	Remote sales teams managing customer workflows
Pricing model	Free plan + paid	Free plan + paid
Starting price	—	$49/mo
Free plan	✓	✓
Free trial	—	15 days
Deployment	Cloud, Desktop, Mobile	Cloud, Self-hosted, Desktop, Mobile
Platforms	Web, Windows, macOS, Linux, iOS, Android	Web, Windows, macOS, iOS, Android
Support	Email, Docs	Live chat, Docs, Email
Compliance	SOC 2	GDPR, HIPAA, ISO 27001, PCI DSS, 2FA
Integrations	7 integrations	790+ integrations
Built for	Solo, Small business, Mid-market, Enterprise	Solo, Small business, Mid-market, Enterprise
Features Lark 0/6 · Bitrix24 CRM 0/6
Video meetings	Not checked yet	Not checked yet
Team chat	Not checked yet	Not checked yet
Task management	Not checked yet	Not checked yet
File collaboration	Not checked yet	Not checked yet
Guest access	Not checked yet	Not checked yet
SSO support	Not checked yet	Not checked yet
Specs
Meeting participant limit	Not checked yet	Not checked yet
Our review
Pros	Combines chat, meetings, documents, email, calendar, and workflows Supports web, desktop, and mobile apps across six listed platforms Enterprise tier adds advanced security and compliance controls	Automates sales tasks, notifications, emails, and assignments. Free plan includes CRM, tasks, calendars, chat, and video calls. Available on web, desktop, mobile, and as a self-hosted edition.
Cons	Starter limits teams to 20 users and 18 months of message history Support is provided through email and documentation channels Its broad suite may exceed the needs of teams seeking chat alone	The feature set centers on sales rather than broad team collaboration. Paid plans are priced per organization, not per user. Advanced automation and reporting start on the Professional plan.
Our verdict	Lark is a cloud collaboration workspace for teams that want communication and office tools in one environment. It combines team messaging, organized workplace channels, video meetings, document sharing, collaborative sheets and slides,… Read the review →	Bitrix24 CRM is an online workspace centered on customer relationship management, combining lead, contact, company, and deal records with sales pipelines, tasks, communications, and customer portals. It suits remote sales teams that want… Read the review →

Strengths and trade-offs

• Lark — where it wins

  • Combines chat, meetings, documents, email, calendar, and workflows
  • Supports web, desktop, and mobile apps across six listed platforms
  • Enterprise tier adds advanced security and compliance controls

  Where it doesn't

  • Starter limits teams to 20 users and 18 months of message history
  • Support is provided through email and documentation channels
  • Its broad suite may exceed the needs of teams seeking chat alone

• Bitrix24 CRM — where it wins

  • Automates sales tasks, notifications, emails, and assignments.
  • Free plan includes CRM, tasks, calendars, chat, and video calls.
  • Available on web, desktop, mobile, and as a self-hosted edition.

  Where it doesn't

  • The feature set centers on sales rather than broad team collaboration.
  • Paid plans are priced per organization, not per user.
  • Advanced automation and reporting start on the Professional plan.

• Lark8.8/10 · Free plan

  A broad collaboration suite for teams that want messaging and office tools in one workspace.

  Visit LarkFull verdict →
• Bitrix24 CRM8.5/10 · Free plan · 15-day trial

  A sales-focused CRM with remote-work tools, automation, and cloud or self-hosted options.

  Visit Bitrix24Full verdict →