Head-to-head · VoIP Monitoring Software
Bicom Systems SIP Monitoring (sipMON) vs ServicePilot VoIP Monitoring
Bicom Systems SIP Monitoring (sipMON) leads on 0 checks, ServicePilot VoIP Monitoring on 0, and 5 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreBicom Systems SIP Monitoring (sipMON) · 8.8/10
- Free planonly ServicePilot VoIP Monitoring
- Free trialonly ServicePilot VoIP Monitoring
- Most featuresServicePilot VoIP Monitoring · 4 of 5
Bicom Systems SIP Monitoring (sipMON) scores higher on our rubric for voip monitoring software: 8.8 against 8.6 out of 10; our editors rank them #4 and #6.
Bicom Systems SIP Monitoring (sipMON) is the better fit for detailed SIP packet and call diagnostics. ServicePilot VoIP Monitoring is the better fit for budget-conscious multi-vendor UC monitoring.
- Bicom Systems SIP Monitoring (sipMON) fits best
Detailed SIP packet and call diagnostics
- ServicePilot VoIP Monitoring fits best
Budget-conscious multi-vendor UC monitoring
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Side by side
| Feature | Bicom Systems SIP Monitoring (sipMON) 8.8/10 Visit ↗ | ServicePilot VoIP Monitoring 8.6/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 8.8 | 8.6 |
| Ranking | #4 in VoIP Monitoring Software | #6 in VoIP Monitoring Software |
| Best for | Detailed SIP packet and call diagnostics | Budget-conscious multi-vendor UC monitoring |
| Pricing model | Paid | Free plan + paid |
| Starting price | Pricing on request | $15/device/mo |
| Free plan | Not checked yet | ✓ (best) |
| Free trial | — | 15 days |
| Deployment | Self-hosted | Cloud, Self-hosted |
| Platforms | Linux | Web |
| Integrations | 1 integrations | 13 integrations |
| Built for | Mid-market, Enterprise | Mid-market, Enterprise |
| Features Bicom Systems SIP Monitoring (sipMON) 3/5 · ServicePilot VoIP Monitoring 4/5 | ||
| MOS scoring | ✓ | ✓ |
| Jitter tracking | ✓ | ✓ |
| Packet-loss tracking | ✓ | ✓ |
| Synthetic call tests | Not checked yet | Not checked yet |
| SIP trunk monitoring | Not checked yet | ✓ (best) |
| Specs | ||
| Data retention | Not checked yet | Not checked yet |
| Our review | ||
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| Cons |
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| Our verdict | Bicom Systems SIP Monitoring (sipMON) is a SIP and RTP monitoring system for Internet Telephony Service Providers and PBXware deployments. It is aimed at teams that need detailed visibility into VoIP quality, signaling, live calls, device… Read the review → |
ServicePilot VoIP Monitoring monitors voice infrastructures, unified communications, and collaboration platforms through a web interface. It is aimed at enterprises, governments, managed service providers, and organizations managing… Read the review → |
Strengths and trade-offs
Bicom Systems SIP Monitoring (sipMON) — where it wins
- Live SIP/RTP/RTCP capture with PCAP export
- Tracks MOS, jitter, delay, packet loss, and RTP streams
- Adds fraud alerts, registration monitoring, recordings, and CDRs
Where it doesn't
- Pricing requires contacting sales
- Designed around Linux and self-hosted deployment
- Integration listed for PBXware rather than a broad ecosystem
ServicePilot VoIP Monitoring — where it wins
- MOS, jitter, packet-loss, and SIP trunk monitoring
- Supports major UC, cloud, and infrastructure environments
- Free SaaS access plus modular monitoring prices
Where it doesn't
- Base subscription is listed at $435 per node monthly
- Advanced plans add separate host, object, or LPAR charges
- Free-plan historical retention is not specified
- Bicom Systems SIP Monitoring (sipMON)8.8/10 · Pricing on request
A deep VoIP diagnostics tool for ITSPs running Linux or self-hosted environments.
Visit Bicom SystemsFull verdict → - ServicePilot VoIP Monitoring8.6/10 · Free plan · 15-day trial
Multi-vendor VoIP monitoring with MOS analysis, infrastructure correlation, and modular pricing.
Visit ServicePilotFull verdict →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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