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Head-to-head · Social Monitoring

Benchmark by Brandwatch vs Meltwater Social Media Monitoring

  • Updated Oct 2026
  • Both researched from official sources
  • 4 checks side by side
Higher score Benchmark by Brandwatch #1 in Social Monitoring 9.3/10 Pricing on request ✓ 1 of 3 features Visit Brandwatch
Meltwater Social Media Monitoring #2 in Social Monitoring 9.2/10 Pricing on request ✓ 3 of 3 features Visit Meltwater

Benchmark by Brandwatch leads on 0 checks, Meltwater Social Media Monitoring on 0, and 4 are even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreBenchmark by Brandwatch · 9.3/10
  • Most featuresMeltwater Social Media Monitoring · 3 of 3

Benchmark by Brandwatch scores higher on our rubric for social monitoring: 9.3 against 9.2 out of 10; our editors rank them #1 and #2.

Benchmark by Brandwatch is the better fit for established teams benchmarking social performance. Meltwater Social Media Monitoring is the better fit for teams tracking brands across global and regional networks.

  • Benchmark by Brandwatch fits best

    Established teams benchmarking social performance

  • Meltwater Social Media Monitoring fits best

    Teams tracking brands across global and regional networks

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Benchmark by Brandwatch 9.3/10 Visit ↗ Meltwater Social Media Monitoring 9.2/10 Visit ↗
At a glance
Editor score 9.3 9.2
Ranking #1 in Social Monitoring #2 in Social Monitoring
Best for Established teams benchmarking social performance Teams tracking brands across global and regional networks
Pricing model Paid Paid
Starting price Pricing on request —
Free plan — —
Free trial — —
Deployment Cloud Cloud, Mobile
Platforms Web Web, iOS, Android
Support Live chat, Community, Docs Email, Live chat, Community, Docs · 24/7
Integrations 17+ integrations 2 integrations
Built for Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Benchmark by Brandwatch 1/3 · Meltwater Social Media Monitoring 3/3
Web monitoring Not checked yet ✓ (best)
Sentiment analysis Not checked yet ✓ (best)
Competitor tracking ✓ ✓
Specs
Social networks monitored Not checked yet X (Twitter), Meta (Facebook and Instagram), YouTube, TikTok, LinkedIn, Reddit, Pinterest, Snapchat, Twitch, Discord, Threads, Bluesky, WeChat, Weibo, RED (Xiaohongshu), Douyin, Toutiao, QQ, Bilibili, Youku, Naver, Kakao Talk, LINE
Historical data access Not checked yet Not checked yet
Alert channels Not checked yet Email, Slack, Microsoft Teams, mobile app push alerts, SMS
Our review
Pros
  • Compares owned and competitor brands across four social networks
  • Tracks share of voice, sentiment, reach, impressions, and engagement
  • Provides two years of history, AI summaries, and exportable reports
  • Monitors a wide range of social networks and online communities
  • Combines real-time alerts with sentiment and trend analysis
  • Tracks competitors, share of voice, and historical trends
Cons
  • Available as an add-on to Brandwatch Social Media Management
  • Pricing and plan-specific competitor limits are not public
  • Outlier and keyword notifications are not immediate crisis alerts
  • Pricing requires a tailored quote from sales
  • No self-serve free trial
  • Plan differences beyond the listed highlights are unclear
Our verdict

Benchmark is a social media benchmarking module within Brandwatch Social Media Management. It is designed for social media managers, content marketers, brands, and agencies that need to compare their channels with competitor brands. Its…

Read the review →

Meltwater Social Media Monitoring tracks brand mentions, keywords, and conversations across social platforms and online communities. It is aimed at marketing and communications teams that need real-time visibility, sentiment analysis,…

Read the review →
  1. Benchmark by BrandwatchSocial Monitoring 9.3Pricing on request
  2. Meltwater Social Media MonitoringSocial Monitoring 9.2Pricing on request

Strengths and trade-offs

  • Benchmark by Brandwatch — where it wins

    • Compares owned and competitor brands across four social networks
    • Tracks share of voice, sentiment, reach, impressions, and engagement
    • Provides two years of history, AI summaries, and exportable reports

    Where it doesn't

    • Available as an add-on to Brandwatch Social Media Management
    • Pricing and plan-specific competitor limits are not public
    • Outlier and keyword notifications are not immediate crisis alerts
  • Meltwater Social Media Monitoring — where it wins

    • Monitors a wide range of social networks and online communities
    • Combines real-time alerts with sentiment and trend analysis
    • Tracks competitors, share of voice, and historical trends

    Where it doesn't

    • Pricing requires a tailored quote from sales
    • No self-serve free trial
    • Plan differences beyond the listed highlights are unclear
  • Benchmark by Brandwatch9.3/10 · Pricing on request

    A focused benchmarking module for teams comparing social performance with competitors.

    Visit BrandwatchFull verdict →
  • Meltwater Social Media Monitoring9.2/10 · Pricing on request

    Broad social coverage and real-time analysis, sold through tailored sales quotes.

    Visit MeltwaterFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update