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Head-to-head · Product Review Software

Bazaarvoice Ratings & Reviews vs Okendo

  • Updated Oct 2026
  • Both researched from official sources
  • 5 checks side by side
Higher score Bazaarvoice Ratings & Reviews #5 in Product Review Software 8.3/10 Pricing on request ✓ 3 of 4 features Visit Bazaarvoice
Okendo #10 in Product Review Software 7.7/10 Free plan · 14-day trial Free planFree trial✓ 4 of 4 features Visit Okendo

Bazaarvoice Ratings & Reviews leads on 0 checks, Okendo on 0, and 5 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreBazaarvoice Ratings & Reviews · 8.3/10
  • Free planonly Okendo
  • Free trialonly Okendo
  • Most featuresOkendo · 4 of 4

Bazaarvoice Ratings & Reviews scores higher on our rubric for product review software: 8.3 against 7.7 out of 10; our editors rank them #5 and #10.

On syndication destinations, Okendo gives you Networks where Bazaarvoice Ratings & Reviews offers Retailers.

Bazaarvoice Ratings & Reviews is the better fit for large enterprises seeking Bazaarvoice Network reach. Okendo is the better fit for brands needing AI and review syndication.

  • Bazaarvoice Ratings & Reviews fits best

    Large enterprises seeking Bazaarvoice Network reach

  • Okendo fits best

    Brands needing AI and review syndication

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Bazaarvoice Ratings & Reviews 8.3/10 Visit ↗ Okendo 7.7/10 Visit ↗
At a glance
Editor score 8.3 7.7
Ranking #5 in Product Review Software #10 in Product Review Software
Best for Large enterprises seeking Bazaarvoice Network reach Brands needing AI and review syndication
Pricing model Paid Free plan + paid
Starting price Pricing on request —
Free plan Not checked yet ✓ (best)
Free trial — 14 days
Deployment Cloud Cloud
Platforms Web Web
Integrations 4 integrations 12 integrations
Features Bazaarvoice Ratings & Reviews 3/4 · Okendo 4/4
Photo and video reviews ✓ ✓
Review importing Not checked yet ✓ (best)
Structured review data ✓ ✓
API access ✓ ✓
Specs
Review request channels Multichannel Multichannel
Syndication destinations Retailers Networks
Display formats Widget Widget
Our review
Pros
  • Collects reviews through web, email, and text-message channels
  • Supports authentication, moderation, photos, videos, and responses
  • Syndicates reviews across the Bazaarvoice Network
  • Collects product, site, photo, and video reviews
  • Adds AI summaries, sentiment analysis, filters, and replies
  • Supports Google, social commerce, retail networks, and APIs
Cons
  • Published starting price is $6,500 per year
  • Package pricing uses a contact-sales model
  • Google is the only named integration
  • Paid pricing varies with monthly order volume
  • Advanced capabilities are reserved for higher tiers
  • Focused on Shopify ecommerce review workflows
Our verdict

Bazaarvoice Ratings & Reviews is a product-review platform for brands and retailers that need to collect, moderate, display, and distribute customer ratings and reviews. It supports web, email, and text-message collection, along with photo…

Read the review →

Okendo is a customer marketing platform for Shopify brands that collect, manage, display, and distribute customer reviews. It supports product and site reviews, photo and video submissions, automated email requests and reminders, in-mail…

Read the review →
  1. Bazaarvoice Ratings & ReviewsProduct Review Software 8.3Pricing on request
  2. OkendoProduct Review Software 7.7Free plan · 14-day trial

Strengths and trade-offs

  • Bazaarvoice Ratings & Reviews — where it wins

    • Collects reviews through web, email, and text-message channels
    • Supports authentication, moderation, photos, videos, and responses
    • Syndicates reviews across the Bazaarvoice Network

    Where it doesn't

    • Published starting price is $6,500 per year
    • Package pricing uses a contact-sales model
    • Google is the only named integration
  • Okendo — where it wins

    • Collects product, site, photo, and video reviews
    • Adds AI summaries, sentiment analysis, filters, and replies
    • Supports Google, social commerce, retail networks, and APIs

    Where it doesn't

    • Paid pricing varies with monthly order volume
    • Advanced capabilities are reserved for higher tiers
    • Focused on Shopify ecommerce review workflows
  • Bazaarvoice Ratings & Reviews8.3/10 · Pricing on request

    A network-focused review platform for large enterprises with a high entry price.

    Visit BazaarvoiceFull verdict →
  • Okendo7.7/10 · Free plan · 14-day trial

    A broad review platform with AI, syndication, structured data, and API access.

    Visit OkendoFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update