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Head-to-head · Product Review Software

Bazaarvoice Ratings & Reviews vs Feefo

  • Updated Oct 2026
  • Both researched from official sources
  • 5 checks side by side
Higher score Bazaarvoice Ratings & Reviews #5 in Product Review Software 8.3/10 Pricing on request ✓ 3 of 4 features Visit Bazaarvoice
Feefo #6 in Product Review Software 8.2/10 Paid ✓ 4 of 4 features Visit Feefo

Bazaarvoice Ratings & Reviews leads on 0 checks, Feefo on 0, and 5 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreBazaarvoice Ratings & Reviews · 8.3/10
  • Most featuresFeefo · 4 of 4

Bazaarvoice Ratings & Reviews scores higher on our rubric for product review software: 8.3 against 8.2 out of 10; our editors rank them #5 and #6.

On syndication destinations, Feefo gives you Networks where Bazaarvoice Ratings & Reviews offers Retailers.

Bazaarvoice Ratings & Reviews is the better fit for large enterprises seeking Bazaarvoice Network reach. Feefo is the better fit for large businesses needing multichannel review programs.

  • Bazaarvoice Ratings & Reviews fits best

    Large enterprises seeking Bazaarvoice Network reach

  • Feefo fits best

    Large businesses needing multichannel review programs

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Side by side

Feature Bazaarvoice Ratings & Reviews 8.3/10 Visit ↗ Feefo 8.2/10 Visit ↗
At a glance
Editor score 8.3 8.2
Ranking #5 in Product Review Software #6 in Product Review Software
Best for Large enterprises seeking Bazaarvoice Network reach Large businesses needing multichannel review programs
Pricing model Paid Paid
Starting price Pricing on request £149/mo
Free plan Not checked yet —
Free trial — —
Deployment Cloud Cloud
Platforms Web Web
Support Phone, Docs Email, Live chat, Phone, Tickets, Docs
Compliance ISO 27001, GDPR ISO 27001, GDPR
Integrations 4 integrations 600+ integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Bazaarvoice Ratings & Reviews 3/4 · Feefo 4/4
Photo and video reviews ✓ ✓
Review importing Not checked yet ✓ (best)
Structured review data ✓ ✓
API access ✓ ✓
Specs
Review request channels Multichannel Multichannel
Syndication destinations Retailers Networks
Display formats Widget Widget
Our review
Pros
  • Collects reviews through web, email, and text-message channels
  • Supports authentication, moderation, photos, videos, and responses
  • Syndicates reviews across the Bazaarvoice Network
  • Collects reviews through email, SMS, WhatsApp and in-email requests
  • Supports photos, videos, surveys, analytics, AI summaries and replies
  • Offers review widgets, syndication and APIs for reviews and product ratings
Cons
  • Published starting price is $6,500 per year
  • Package pricing uses a contact-sales model
  • Google is the only named integration
  • Starts at £149 per month, excluding VAT
  • Listed integrations are limited to Shopify, Klaviyo and WooCommerce
  • Advanced Plus capabilities use bespoke collection and feedback options
Our verdict

Bazaarvoice Ratings & Reviews is a product-review platform for brands and retailers that need to collect, moderate, display, and distribute customer ratings and reviews. It supports web, email, and text-message collection, along with photo…

Read the review →

Feefo is a purchaser-verified review and customer feedback platform for businesses across sectors including retail, travel, automotive and finance. It collects product and service reviews through email, SMS, WhatsApp and in-email requests,…

Read the review →
  1. Bazaarvoice Ratings & ReviewsProduct Review Software 8.3Pricing on request
  2. FeefoProduct Review Software 8.2Paid

Strengths and trade-offs

  • Bazaarvoice Ratings & Reviews — where it wins

    • Collects reviews through web, email, and text-message channels
    • Supports authentication, moderation, photos, videos, and responses
    • Syndicates reviews across the Bazaarvoice Network

    Where it doesn't

    • Published starting price is $6,500 per year
    • Package pricing uses a contact-sales model
    • Google is the only named integration

  • Feefo — where it wins

    • Collects reviews through email, SMS, WhatsApp and in-email requests
    • Supports photos, videos, surveys, analytics, AI summaries and replies
    • Offers review widgets, syndication and APIs for reviews and product ratings

    Where it doesn't

    • Starts at £149 per month, excluding VAT
    • Listed integrations are limited to Shopify, Klaviyo and WooCommerce
    • Advanced Plus capabilities use bespoke collection and feedback options

More comparisons

All product review software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update