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Head-to-head · Insurance CRM Software

AgencyZoom vs PolicyTek

  • Updated Sep 2026
  • Both researched from official sources
  • 7 checks side by side
Higher score AgencyZoom #3 in Insurance CRM Software 8.1/10 From $99/mo · 14-day trial ✓ 5 of 6 features Visit AgencyZoom
PolicyTek #4 in Insurance CRM Software 8.0/10 Pricing on request ✓ 5 of 6 features Visit PolicyTek

AgencyZoom leads on 1 check, PolicyTek on 1, and 5 are even. Who comes out ahead on the 7 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreAgencyZoom · 8.1/10

AgencyZoom scores higher on our rubric for insurance crm software: 8.1 against 8.0 out of 10; our editors rank them #3 and #4.

PolicyTek offers policyholder portal; AgencyZoom doesn't publish it. AgencyZoom offers mobile apps; PolicyTek doesn't publish it.

AgencyZoom is the better fit for agencies focused on sales and renewals. PolicyTek is the better fit for multi-agent agencies needing insurance controls.

  • AgencyZoom fits best

    Agencies focused on sales and renewals

  • PolicyTek fits best

    Multi-agent agencies needing insurance controls

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. How we rank.

Side by side

Feature AgencyZoom 8.1/10 Visit ↗ PolicyTek 8.0/10 Visit ↗
At a glance
Editor score 8.1 8.0
Ranking #3 in Insurance CRM Software #4 in Insurance CRM Software
Best for Agencies focused on sales and renewals Multi-agent agencies needing insurance controls
Pricing model Paid Paid
Starting price Not published Not published
Free plan — Not published
Free trial — —
Deployment Cloud, Mobile Cloud
Platforms Web, iOS, Android Web
Support Live chat, Docs Email, Docs
Integrations 20 integrations 5,000+ integrations
Built for Small business, Mid-market, Enterprise Solo, Small business, Mid-market, Enterprise
Features AgencyZoom 5/6 · PolicyTek 5/6
Sales pipelines ✓ ✓
Renewal tracking ✓ ✓
Agent management ✓ ✓
Email automation ✓ ✓
Policyholder portal Not published ✓ (best)
Mobile apps ✓ (best) Not published
Our review
Pros
  • Configurable pipelines cover leads, opportunities, quotes, and policies.
  • Renewal automation supports retention and customer lifecycle workflows.
  • Insurance-system integrations, mobile apps, API access, and compensation tools.
  • Tracks leads, policies, renewals, commissions, and pipeline stages
  • Combines calling, recording, AI summaries, SMS, email, and task automation
  • Supports hierarchy, portals, reporting, and multi-agency management
Cons
  • Pricing varies by agency type and plan.
  • Advanced capabilities are concentrated in higher-priced tiers.
  • Its focus on insurance workflows may not suit general-purpose CRM needs.
  • Pricing requires contacting sales
  • The platform is positioned specifically around life insurance workflows
  • Multi-agent and multi-agency controls are reserved for higher plans
Our verdict

AgencyZoom is a cloud-based CRM and sales automation platform for insurance agencies and producers. It brings lead management, configurable sales and service pipelines, prospecting, onboarding, renewal workflows, policy tracking,…

Read the review →

PolicyTek is a CRM and agency management platform for life insurance agents, independent producers, and agencies. It combines visual pipeline management, lead capture and routing, client records, policy and renewal tracking, commission…

Read the review →
  1. AgencyZoomInsurance CRM Software 8.1From $99/mo · 14-day trial
  2. PolicyTekInsurance CRM Software 8.0Pricing on request

Strengths and trade-offs

  • AgencyZoom — where it wins

    • Configurable pipelines cover leads, opportunities, quotes, and policies.
    • Renewal automation supports retention and customer lifecycle workflows.
    • Insurance-system integrations, mobile apps, API access, and compensation tools.

    Where it doesn't

    • Pricing varies by agency type and plan.
    • Advanced capabilities are concentrated in higher-priced tiers.
    • Its focus on insurance workflows may not suit general-purpose CRM needs.
  • PolicyTek — where it wins

    • Tracks leads, policies, renewals, commissions, and pipeline stages
    • Combines calling, recording, AI summaries, SMS, email, and task automation
    • Supports hierarchy, portals, reporting, and multi-agency management

    Where it doesn't

    • Pricing requires contacting sales
    • The platform is positioned specifically around life insurance workflows
    • Multi-agent and multi-agency controls are reserved for higher plans
  • AgencyZoom8.1/10 · From $99/mo · 14-day trial

    A focused insurance CRM for managing sales, renewals, producers, and agency workflows.

    Visit AgencyZoomFull verdict →
  • PolicyTek8.0/10 · Pricing on request

    A life insurance CRM with routing, policy tracking, calling, automation, and agency controls.

    Visit PolicyTekFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026

Last updated · How we research and update