Head-to-head · Insurance CRM Software
AgencyZoom vs PolicyTek
AgencyZoom leads on 1 check, PolicyTek on 1, and 5 are even. Who comes out ahead on the 7 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreAgencyZoom · 8.1/10
AgencyZoom scores higher on our rubric for insurance crm software: 8.1 against 8.0 out of 10; our editors rank them #3 and #4.
PolicyTek offers policyholder portal; AgencyZoom doesn't publish it. AgencyZoom offers mobile apps; PolicyTek doesn't publish it.
AgencyZoom is the better fit for agencies focused on sales and renewals. PolicyTek is the better fit for multi-agent agencies needing insurance controls.
- AgencyZoom fits best
Agencies focused on sales and renewals
- PolicyTek fits best
Multi-agent agencies needing insurance controls
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Side by side
| Feature | AgencyZoom 8.1/10 Visit ↗ | PolicyTek 8.0/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 8.1 | 8.0 |
| Ranking | #3 in Insurance CRM Software | #4 in Insurance CRM Software |
| Best for | Agencies focused on sales and renewals | Multi-agent agencies needing insurance controls |
| Pricing model | Paid | Paid |
| Starting price | Not published | Not published |
| Free plan | — | Not published |
| Free trial | — | — |
| Deployment | Cloud, Mobile | Cloud |
| Platforms | Web, iOS, Android | Web |
| Support | Live chat, Docs | Email, Docs |
| Integrations | 20 integrations | 5,000+ integrations |
| Built for | Small business, Mid-market, Enterprise | Solo, Small business, Mid-market, Enterprise |
| Features AgencyZoom 5/6 · PolicyTek 5/6 | ||
| Sales pipelines | ✓ | ✓ |
| Renewal tracking | ✓ | ✓ |
| Agent management | ✓ | ✓ |
| Email automation | ✓ | ✓ |
| Policyholder portal | Not published | ✓ (best) |
| Mobile apps | ✓ (best) | Not published |
| Our review | ||
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| Our verdict | AgencyZoom is a cloud-based CRM and sales automation platform for insurance agencies and producers. It brings lead management, configurable sales and service pipelines, prospecting, onboarding, renewal workflows, policy tracking,… Read the review → |
PolicyTek is a CRM and agency management platform for life insurance agents, independent producers, and agencies. It combines visual pipeline management, lead capture and routing, client records, policy and renewal tracking, commission… Read the review → |
Strengths and trade-offs
AgencyZoom — where it wins
- Configurable pipelines cover leads, opportunities, quotes, and policies.
- Renewal automation supports retention and customer lifecycle workflows.
- Insurance-system integrations, mobile apps, API access, and compensation tools.
Where it doesn't
- Pricing varies by agency type and plan.
- Advanced capabilities are concentrated in higher-priced tiers.
- Its focus on insurance workflows may not suit general-purpose CRM needs.
PolicyTek — where it wins
- Tracks leads, policies, renewals, commissions, and pipeline stages
- Combines calling, recording, AI summaries, SMS, email, and task automation
- Supports hierarchy, portals, reporting, and multi-agency management
Where it doesn't
- Pricing requires contacting sales
- The platform is positioned specifically around life insurance workflows
- Multi-agent and multi-agency controls are reserved for higher plans
- AgencyZoom8.1/10 · From $99/mo · 14-day trial
A focused insurance CRM for managing sales, renewals, producers, and agency workflows.
Visit AgencyZoomFull verdict → - PolicyTek8.0/10 · Pricing on request
A life insurance CRM with routing, policy tracking, calling, automation, and agency controls.
Visit PolicyTekFull verdict →
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All insurance CRM software comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026
Last updated · How we research and update






