360dialog vs TimelinesAI

360dialog9.3Visit TimelinesAI8.2Visit

Higher score 360dialog #1 in WhatsApp Business API Providers 9.3/10 Paid ✓ 4 of 4 features Visit 360dialog

vs

TimelinesAI #10 in WhatsApp Business API Providers 8.2/10 10-day trial Free trial✓ 4 of 4 features Visit TimelinesAI

• 360dialog fits best

  API-first teams needing WhatsApp infrastructure

• TimelinesAI fits best

  CRM-centric teams managing multiple WhatsApp accounts

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Side by side

Feature	360dialog 9.3/10 Visit ↗	TimelinesAI 8.2/10 Visit ↗
At a glance
Editor score	9.3	8.2
Ranking	#1 in WhatsApp Business API Providers	#10 in WhatsApp Business API Providers
Best for	API-first teams needing WhatsApp infrastructure	CRM-centric teams managing multiple WhatsApp accounts
Pricing model	Paid	Paid
Starting price	$59/mo	$25/seat/mo (best)
Free plan	—	—
Free trial	—	10 days
Deployment	Cloud	Cloud, Browser extension
Platforms	Web	Web, Chrome extension
Integrations	4 integrations	11 integrations
Features 360dialog 4/4 · TimelinesAI 4/4
Shared inbox	✓	✓
Template management	✓	✓
Media messaging	✓	✓
Automation workflows	✓	✓
Specs
Message pricing model	Hybrid	Hybrid
Included team users	Not checked yet	1
Our review
Pros	Manages templates from creation through approval-status monitoring and deletion Supports text, media, and interactive messages with webhook delivery Includes a sandbox, shared inbox, and Zapier, Make, and n8n integrations	Syncs WhatsApp contacts, chats, and history with CRM systems Shared inbox supports assignment, internal notes, and team collaboration Includes broadcasts, templates, workflows, APIs, and webhooks
Cons	No free plan; entry pricing is $59 per number per month Meta WhatsApp messaging fees are charged separately and usage-based Inbox, automation, and measurement add-ons are highlighted on Premium	No free plan; monthly pricing starts at $25 per seat Shared Inbox and Mass Messaging require higher-priced plans Meta sets eligibility, rules, and fees for official API numbers
Our verdict	360dialog provides API access to the official WhatsApp Business Platform for businesses that want to connect their own systems to WhatsApp messaging. Its audience is API-first teams that need to send messages, receive inbound events… Read the review →	TimelinesAI connects WhatsApp conversations with CRM systems for sales, support, and other business teams. Its web app, Chrome extension, and API support teams managing multiple WhatsApp accounts, with shared conversations, assignment, and… Read the review →

Strengths and trade-offs

• 360dialog — where it wins

  • Manages templates from creation through approval-status monitoring and deletion
  • Supports text, media, and interactive messages with webhook delivery
  • Includes a sandbox, shared inbox, and Zapier, Make, and n8n integrations

  Where it doesn't

  • No free plan; entry pricing is $59 per number per month
  • Meta WhatsApp messaging fees are charged separately and usage-based
  • Inbox, automation, and measurement add-ons are highlighted on Premium

• TimelinesAI — where it wins

  • Syncs WhatsApp contacts, chats, and history with CRM systems
  • Shared inbox supports assignment, internal notes, and team collaboration
  • Includes broadcasts, templates, workflows, APIs, and webhooks

  Where it doesn't

  • No free plan; monthly pricing starts at $25 per seat
  • Shared Inbox and Mass Messaging require higher-priced plans
  • Meta sets eligibility, rules, and fees for official API numbers

• 360dialog9.3/10 · Paid

  API access with messaging tools and a shared inbox, starting at $59 per number monthly.

  Visit 360dialogFull verdict →
• TimelinesAI8.2/10 · 10-day trial

  A CRM-focused WhatsApp workspace with plans that add shared inbox and broadcast capabilities.

  Visit TimelinesAIFull verdict →