The Best Patient Engagement Software in 2026
We researched patient engagement software using vendors’ official websites, including pricing pages, plan tables, and product documentation. Rankings consider each product’s core patient-engagement capabilities, value for money, and verified features. Compare options for patient communication, digital access, and care engagement.
Our top picks
-
Top ranked
CipherHealth#1 of 188.9/10A broad engagement suite for health systems, spanning access, outreach, rounding and analytics.
Pricing on request
-
Runner-up
Solutionreach#2 of 188.8/10Multi-channel reminders and two-way outreach for practices of varying sizes.
Pricing on request
-
Top-ranked free plan
healow#9 of 187.7/10A broad, no-cost patient app with sales-led practice plans.
Free plan · pricing on request
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
The full ranking 18 tools, best first
-
Best forMid-market and enterprise health systems
A broad engagement suite for health systems, spanning access, outreach, rounding and analytics.
- Patient portal
- Digital intake forms
- Online scheduling
8.9/10★★★★☆Visit CipherHealth -
Best forPractices wanting reminders and two-way outreach
Multi-channel reminders and two-way outreach for practices of varying sizes.
8.8/10★★★★☆Visit Solutionreach -
Best forPractices seeking scheduling, intake, and payments
A front-office toolkit for practices that want booking, intake, reminders, and payments connected to records.
- Telehealth visits
8.7/10★★★★☆Visit NexHealth -
Best forLarge practices managing high-volume patient messaging
A centralized messaging and automation platform for high-volume healthcare communications.
8.6/10★★★★☆Visit Artera -
Best forEnterprise teams streamlining patient access and check-in
A cloud suite for patient scheduling, digital intake, check-in and follow-up.
- Digital intake forms
- Online scheduling
- Patient messaging
8.3/10★★★★☆Visit Optum -
Best forPractices automating inbound patient calls
Automates routine inbound patient calls and routes urgent or complex requests to staff.
8.2/10★★★★☆Visit Phreesia -
Best forHealth systems focused on access and appointment conversion
Broad patient-access suite for health systems, with sales-led pricing and web delivery.
- Telehealth visits
7.9/10★★★★☆Visit Luma Health -
Best forHealth systems automating navigation and care journeys
A conversational AI front door that connects navigation, intake, scheduling and follow-up.
- Telehealth visits
- Digital intake forms
- Online scheduling
7.8/10★★★★☆Request a demo -
Best forPractices wanting a broad patient app at no stated cost
A broad, no-cost patient app with sales-led practice plans.
- Telehealth visits
- Patient portal
- Digital intake forms
7.7/10★★★★☆Visit healow -
Best forPatients needing a free portal and provider messaging
Free web and mobile portal for records, provider messaging, appointments, and medication information.
- Patient portal
- Online scheduling
- Patient messaging
7.6/10★★★★☆Visit FollowMyHealth -
Best forPractices automating calls and texts with AI agents
Automates routine patient calls and texts, with human handoff and EHR-connected workflows.
7.5/10★★★★☆Visit OhMD -
Best forPractices combining telehealth with patient engagement
A configurable patient-engagement platform that pairs virtual visits with intake, messaging and follow-up.
- Patient portal
7.4/10★★★★☆Visit Healthfully -
Best forMid-market and enterprise provider organizations
Core portal, intake and communication workflows for provider organizations.
- Patient portal
- Digital intake forms
- Online scheduling
7.3/10★★★★☆Visit InteliChart -
Best forPractices focused on reminders and patient texting
Clearwave combines appointment reminders, recalls and two-way texting for healthcare practices.
6.9/10★★★☆☆Visit Clearwave -
Best forPractices needing multichannel appointment reminders
Multichannel reminders and two-way patient communication for healthcare organizations.
6.8/10★★★☆☆Visit Relatient -
Best forPractices needing outreach and reminder campaigns
A multi-channel outreach platform for practices managing reminders, recalls and patient communication.
- Patient messaging
- Appointment reminders
6.7/10★★★☆☆Visit TeleVox -
Best forHospitals emphasizing education and care-journey support
A hospital-focused platform for education, communication, and care-journey engagement.
6.2/10★★★☆☆Visit GetWell -
Best forMid-market and enterprise revenue-cycle teams
A revenue-cycle suite with patient payment options, but not a patient-engagement platform.
5.8/10★★★☆☆Visit site
No tools match those filters.
Compare at a glance
| # | Tool | Paid from | Score |
|---|---|---|---|
| 1 | CipherHealth | 8.9 | |
| 2 | Solutionreach | 8.8 | |
| 3 | NexHealth | 8.7 | |
| 4 | Artera | 8.6 | |
| 5 | Optum Patient Engagement | 8.3 | |
| 6 | Phreesia VoiceAI | 8.2 | |
| 7 | Luma Health | 7.9 | |
| 8 | Fabric Engagement Suite | 7.8 | |
| 9 | healow | 7.7 | |
| 10 | FollowMyHealth | Free | 7.6 |
| 11 | OhMD AI Agents | $300/mo | 7.5 |
| 12 | Healthfully Telehealth | 7.4 | |
| 13 | InteliChart Patient Portal | 7.3 | |
| 14 | Clearwave | 6.9 | |
| 15 | Relatient | 6.8 | |
| 16 | TeleVox | 6.7 | |
| 17 | GetWell | 6.2 | |
| 18 | Experian Health Revenue Cycle Management | 5.8 |
Head-to-head All 27 comparisons →
- CipherHealth vs Solutionreach
- CipherHealth vs NexHealth
- CipherHealth vs Artera
- CipherHealth vs Optum Patient Engagement
- CipherHealth vs Phreesia VoiceAI
- CipherHealth vs Luma Health
- CipherHealth vs Fabric Engagement Suite
- Solutionreach vs Artera
- Solutionreach vs Optum Patient Engagement
Explore other topics All topics →
- AI Tools 303 directories · 8,269 tools ranked AI Writing Tools · AI Video Generators · Text-to-Speech Software
- Web Hosting & Domains 275 directories · 6,107 tools ranked Shared Web Hosting · Managed Cloud Hosting · Dedicated Server Hosting
- Productivity 157 directories · 4,948 tools ranked Note-Taking Apps · Calendar Apps · Project Management Software
- Marketing 135 directories · 3,977 tools ranked SEO Tools · Influencer Marketing Platforms · Email Marketing Software
- Sales & CRM 152 directories · 4,161 tools ranked Real Estate CRM Software · CRM Software · Proposal Software
- Customer Service 55 directories · 1,547 tools ranked Chatbot Builders · Knowledge Base Software · Call Center Software
How we rank patient engagement software
Every tool on this page was researched by iTechGuides Editors from its official website — pricing pages, plan tables and product documentation. We rank on how well each one does this category's core job, what the free or entry plan includes, and where it falls short. Where we have enough verified facts, the score out of 10 is a rubric — job fit, value and how much we could verify — shown with its breakdown on every tool's page; a tool we have not verified enough to score yet shows its rank without a number. Scores are re-checked when a product changes its plans. Read the full editorial policy, or submit a tool we missed.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update