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TeleVox

Paid#16 of 18 in Patient Engagement Software

TeleVox: A multi-channel outreach platform for practices managing reminders, recalls and patient communication. Ranked #16 of 18 in Patient Engagement Software by our editors (6.7/10); pricing: Pricing on request; best for practices needing outreach and reminder campaigns.

6.7/10Editor score

Visit TeleVox

TeleVox6.7 Visit TeleVox

At a glance

Editor score
6.7 / 10
Pricing
Pricing on request
Best for
Practices needing outreach and reminder campaigns
Facts checked
24 Sep 2026

Where it wins
- Automates appointment reminders and patient recall campaigns
- Supports voice, SMS and email communications
- Adds education, surveys, billing reminders and two-way messaging
Where it doesn't
- Pricing requires contacting sales
- Scheduling and intake capabilities are not specified
- No named integrations are specified

Our verdict on TeleVox

TeleVox, offered by Intrado, is a cloud-based patient engagement platform for providers and health systems. It is aimed at healthcare organizations that want to manage patient outreach through automated communication workflows, rather than a consumer-facing application. The feature set spans appointment reminders, recall campaigns, patient education, satisfaction surveys, billing reminders and two-way messaging. Voice, SMS and email provide multiple channels for those communications, making TeleVox relevant to practices whose needs center on outreach and reminders across different patient touchpoints.

The communication breadth is its clearest strength. Teams can use the platform for appointment-related reminders as well as recall outreach, educational messages, satisfaction surveys and payment reminders, with two-way patient messaging also included. TeleVox is available through the web and an API, and the service is vendor-managed and cloud deployed. Its stated fit ranges from small practices to mid-market organizations and enterprises. The listed capabilities focus on messaging and outreach; they do not establish a broader scheduling or intake workflow. Organizations evaluating those functions should compare alternatives that specify them.

According to the vendor's pricing information, TeleVox uses a contact-sales model rather than publicly posted standard subscription prices. That means prospective buyers will need to discuss their requirements with Intrado to understand the commercial fit. HIPAA is listed as a compliance attribute, while no named integrations are specified. TeleVox is worth considering for practices and health systems prioritizing voice, text and email outreach in one engagement offering. Buyers who need clearly defined scheduling and intake features, named ecosystem integrations or self-service published pricing should weigh other products alongside it.

Your product? Our editors can test TeleVox in depth and publish a review, labelled as paid · from $149/mo →

TeleVox pricing

Plans Pricing on requestPaid No free plan — trial or paid only. Prices checked 24 Sep 2026.

See plans on televox.com

TeleVox fact sheet

Free plan	Not verified
Paid from	Not verified
Patient portal	Not verified
Online scheduling	Not verified
Digital intake forms	Not verified
Patient messaging	Yes
Appointment reminders	Yes
Telehealth visits	Not verified
Deployment	Cloud
Platforms	Web
Compliance & security	HIPAA
Built for	Small business, Mid-market, Enterprise (editorial estimate)
Pricing	Pricing on request
Website	televox.com
Facts checked	24 Sep 2026

Alternatives to TeleVox

See all TeleVox alternatives →

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The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used TeleVox for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.

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Featured on iTechGuides

TeleVox is listed in our Patient Engagement Software directory. Add the badge to your site — it links back to this page.

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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Last updated 7 Oct 2026 · How we research and update