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1Fix the driver behind crashes, sound loss and screen glitches2Clear out junk files and repair common Windows errors3Scan for outdated or missing drivers - takes under a minuteAI chatbots can help children brainstorm, explore ideas and understand material, but they can also give confident-sounding false answers, repeat bias and invite children to share sensitive information. A chatbot is software—not a person, expert, confidential confidant or crisis service. Parents can make decisions based on the child, the specific use and product, and local rules.
How common is chatbot use among teens?
In an Ipsos survey conducted for Common Sense Media from March 15 to April 20, 2024, seven in 10 U.S. teens ages 13–18 said they had used at least one generative AI tool. Among parents whose teen reported using a tool, 37% thought their child had used generative AI. The survey included 1,045 young people ages 13–18 and their parents; it is not a current estimate for all children or countries. Common Sense Media’s survey provides the details.
What can children use chatbots for?
With suitable supervision and school rules in mind, children might use a chatbot to brainstorm a story, explore a fictional scenario, summarize material or get an explanation of a difficult concept. Treat its response as a starting point, not an authoritative answer. UNICEF’s guidance on AI and children frames responsible use around children’s rights and best interests; it is not a product endorsement or safety certification.
Can children trust chatbot answers?
Not automatically. A chatbot can produce fluent, convincing text that is inaccurate, incomplete or biased, and may tell a user what it seems they want to hear. UNICEF Innocenti specialist Steven Vosloo noted that systems can generate “false or misleading information with apparent confidence” in an interview published July 9, 2025 (UNICEF Innocenti interview).
For health, safety, money, legal or other consequential questions, involve a trusted adult and check reliable, authoritative sources. For schoolwork, follow the teacher’s rules and verify factual claims rather than submitting generated text as established fact.
What privacy risks should parents discuss?
Children should not assume a chatbot conversation is confidential. What a service stores or uses depends on that product’s current terms and settings, so review them together rather than making blanket promises about data use or training. UNICEF warns that children’s interactions with AI can raise concerns including commercial exploitation, profiling and surveillance (UNICEF’s child-rights guidance).
Agree that children will not enter identifying or highly sensitive information, such as:
- Full name, home address, school, phone number or location details
- Passwords or account credentials
- Private images
- Sensitive health, family or relationship information
Use the service’s privacy controls where available, and revisit the settings and policy when the product changes.
What if a chatbot feels like a friend?
Listen without shaming the child and ask what they like about the interaction. UNICEF reports that children use chatbots for advice and support, and sometimes relationships; companion-style use raises distinct questions because it can blur the line between software and human connection (UNICEF Innocenti’s work on AI and children).
Keep human relationships, sleep and offline activities in view. The American Psychological Association suggests parents pay attention if chatbot use appears to replace friends, sleep or real-life engagement (APA guidance on teen chatbot use). Long-term developmental effects are not yet established; UNICEF has called for research to understand impacts on children’s development and well-being (UNICEF Innocenti, May 23, 2025).
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Can a chatbot provide therapy or crisis support?
Do not rely on a general-purpose chatbot as a therapist or crisis service. APA guidance says these tools lack the evidence and safeguards needed to ensure user safety and stresses the role of trained, licensed providers (APA guidance). If a child may be in immediate danger or talks about self-harm, stay with them and contact local emergency or crisis support and a qualified clinician.
How can parents set boundaries?
Make boundaries a conversation, not just a ban or a blanket approval. The APA recommends co-created boundaries, attention to real-world connection and help-seeking when needed (APA guidance for parents).
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- Ask what the child wants to do. Distinguish a school explanation or creative prompt from advice-seeking or companionship.
- Agree on appropriate uses and times. Include school requirements and protect sleep, relationships and offline activities.
- Set a verification habit. Decide which answers need an adult’s help or confirmation from an authoritative source.
- Review privacy together. Check the product’s current settings and terms, and agree what information must not be entered.
- Keep a route open for help. Tell the child to bring confusing, upsetting or concerning outputs and interactions to a trusted adult.
What age is appropriate, and how should parents choose a service?
There is no single age rule that applies to every chatbot, country and child. Product minimum ages, consent requirements and legal rules vary; check the named service’s current terms and the rules where you live before signup. UNICEF identifies age limits and age assurance as policy issues, but its guidance does not provide a complete, current country-by-country table (UNICEF guidance on AI and children).
Assess the use context as well as the product. UNICEF’s child-rights framework emphasizes safety, privacy, transparency, accountability and children’s best interests (UNICEF guidance); the APA guidance addresses adolescent mental health, while Common Sense Media’s “moderate risk” rating was its own 2024 evaluation of generative AI chatbots, not a rating for every service or child (Common Sense Media AI ratings). Consider:
Quick Recap
- The child’s age, maturity and needs
- Whether the purpose is learning, creativity, advice or companionship
- What safeguards and privacy controls the particular service offers
- Whether answers can be checked against reliable sources
- Whether use supports human help and relationships or displaces them
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