If an America.gov answer is incorrect or out of date, use the feedback control below that answer and describe the problem. Before acting on the information, check its linked official sources. For help with a particular government program or application, contact the responsible agency—not America.gov.
Report the answer using its feedback control
- Find the answer in question. Use the feedback control below that specific America.gov answer. The site’s FAQ also describes the thumbs-down icon as a way to report a problem.
- Explain what is wrong or outdated. Identify the claim that needs attention and briefly describe the issue. America.gov’s FAQ instructs users to describe what was “incorrect or out of date.”
- Leave out personal information. The feedback form does not ask for your name, email address, or other personal information. Do not include sensitive or identifying details in the comment.
America.gov’s privacy policy says feedback ratings and comments, along with the generated answer, its sources, and related metadata, may be kept for up to one year. The reviewed official pages do not specify a correction deadline, promise a reply, or describe a way to track a report.
Verify the answer before relying on it
Open and check the official sources linked from the answer before taking action. America.gov’s terms warn that some answers are generated with SI and may be incomplete, wrong, or out of date as programs change. Verification is especially important when the answer concerns money, immigration status, benefits, or deadlines.
Contact the agency for program or application help
Use America.gov feedback to flag a problem with the answer itself. If you need help with a specific program or application, contact the agency responsible for it. America.gov says it is not the agency of record: submitting a question there does not submit an application, file a document, or contact an agency. Only the responsible agency can make the program determination, and its decision controls. America.gov’s FAQ says the service currently has no phone support.
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- Richard Rothstein, a leading authority on housing policy, explodes the myth that America’s cities came to be racially divided through de facto segregation; it was actually de jure segregation.
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