The Tool Desk
Outbyte PC Repair FREEClear out junk files and repair common Windows errorsFree Scan →Outbyte Driver Updater FREEScan for outdated or missing drivers - takes under a minuteDriver Scan →Microsoft released KB5061768 on May 19, 2025, to resolve a specific reboot-loop issue linked to the May 13, 2025 Windows 10 security update KB5058379. Microsoft associated the failure with Intel Trusted Execution Technology (TXT) enabled on 10th-generation-or-later Intel vPro processors—not with every Windows 10 PC. The fix is historical: Windows 10 support ended on October 14, 2025.
What KB5061768 fixed
Microsoft’s KB5058379 known-issue notice describes a failure that could occur after installing the May 13, 2025 security update. On affected devices, the Local Security Authority Subsystem Service (LSASS, lsass.exe) could terminate unexpectedly, leading to Automatic Repair and a BitLocker recovery-key prompt.
Microsoft documented two outcomes: some devices repeatedly attempted the update until Startup Repair rolled back to the previous update; on others, Startup Repair failed and the device returned to the BitLocker recovery screen in a reboot loop. Microsoft said consumer devices were less likely to be affected because they typically do not use Intel vPro processors.
Which devices were affected?
The documented hardware condition was Intel TXT enabled on a 10th-generation-or-later Intel vPro processor. Having Windows 10, seeing a BitLocker prompt, or experiencing another kind of boot failure does not by itself establish that this was the same issue. Microsoft’s notice does not give a complete end-user procedure for checking whether TXT is enabled.
Do these 3 things before closing this tab:
1Clear out junk files and repair common Windows errors2Scan for outdated or missing drivers - takes under a minute3Repair Windows errors before they cause bigger problems#1 Best Overall
To compare a device with the documented incident, consider whether KB5058379 had been installed, whether the processor is Intel vPro 10th generation or later, whether TXT is enabled, and whether the failure followed the LSASS, Automatic Repair, and BitLocker sequence. This comparison is not a definitive diagnostic test.
What update resolved the reboot loop?
Microsoft released KB5061768 out of band on May 19, 2025. Its release notes list OS builds 19044.5856 and 19045.5856, and applicability to Windows 10 version 22H2, Windows 10 Enterprise LTSC 2021, and Windows 10 IoT Enterprise LTSC 2021. Microsoft identifies the update as fixing the issue on systems with Intel TXT enabled on 10th-generation-or-later Intel vPro processors. See the KB5061768 release notes.
Rank #2
- 15.6" diagonal, HD (1366 x 768), micro-edge, BrightView, 220 nits, 45% NTSC.
Microsoft says KB5061768 and later Windows updates resolved the KB5058379 issue, and recommends installing the latest update for the device. KB5058379 is not the current fix: Microsoft reports that it ceased to be available through the Update Catalog and other listed release channels on March 31, 2026.
What to do if the PC is still stuck
- If Windows starts: use Windows Update to install the latest update available for the device. Microsoft’s guidance is to use the latest update rather than seek the old KB5058379 package.
- If the device still returns to Automatic Repair or BitLocker recovery: do not assume the 2025 KB5058379 issue is the cause. Use Microsoft’s official support options or contact the organization’s IT administrator for help assessing the recovery screen and device configuration.
- If you have a BitLocker prompt: follow the device’s legitimate recovery process. The cited Microsoft notices do not establish that bypassing BitLocker or using a third-party repair utility is necessary to resolve this update issue.
Windows 10 support status
The KB5061768 fix addressed the 2025 update failure, but it did not extend Windows 10 support. Microsoft states that support ended on October 14, 2025; after that date, Microsoft no longer provides free Windows Update software updates, technical assistance, or security fixes for Windows 10. Its guidance is to update devices to the latest version of Windows.
Quick Recap
Best Value
Rank #4
- Latitude 7480 Laptop 14"
- Intel Core i7 6th Gen i7-6600U -Core Processor 2.6GHz (3.4GHz With Turbo Boost)
- 256 GB SSD Hard Drive & 16GB Memory
- 1920x1080 FHD resolution Non-Touch with Webcam and an integrated graphics chip
- Wireless Wifi & Bluetooth
Rank #3
- 10th Generation Intel Core i5-1035G1 processor
- 12GB system memory for full-power multitasking
- 256GB Solid State Drive
- 15.6" Micro-edge touchscreen display
Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.

