If your iPhone says “Cellular Issue detected,” Apple says iOS found an issue updating cellular communication features or a temporary cellular service issue. The alert does not identify a specific failed part. On an iPhone running iOS 18 or later, connect to Wi-Fi and run cellular diagnostics in the Apple Support app; follow its recommendations. If the message remains, Apple says service might be needed.
What “Cellular Issue detected” means
Apple describes this as a diagnostic message: the device detected an issue involving cellular communication features or a temporary cellular service problem. The alert alone does not establish that the antenna, SIM card, logic board, or any other particular component has failed. Apple’s guidance for cellular issue messages was published September 14, 2026.
How to run Apple’s cellular diagnostics
Apple’s specified troubleshooting path for this alert is the Apple Support app. The diagnostics require an iPhone running iOS 18 or later and a Wi-Fi connection.
- Connect your iPhone to Wi-Fi and make sure the Apple Support app is up to date.
- Open the Apple Support app and tap Cellular service.
- Tap Run Diagnostics, then agree to the terms.
- Follow the recommendations shown by Diagnostics.
If you cannot run the diagnostics because your iPhone does not meet the iOS requirement or you cannot connect it to Wi-Fi, use Apple Support to get help with your device rather than guessing at a hardware fault.
#1 Best Overall
- [Compatible Model] - This battery is only compatible with iPhone 12 & 12 PRO,(NOT FOR12 PRO MAX & 12 MINI) A2172, A2402, A2404, A2403, A2341, A2406, A2408, A2407. Please confirm your iPhone model before purchase. (Check your iPhone model at the following steps: Settings--General--About--Model Name)
- [High Capacity] - 24000 mAh high capacity, greater than what the original iPhone 12/12 PRO battery has, which means you don't have to charge your iPhone as frequently as you used to be.
- [Long Lasting] - Brand new 0 cycle battery, designed and tested to last over 1000 cycles. Charging speed and the power conversion rate increase by 90% with new technology.
- [Protection for Safety] - Built-in new upgrade smart tech IC chip to prevent over-charging, over-heating, Short-Circuiting, etc for safety.
- [Package Includes] - Brand new battery replacement for iPhone 12/12PRO, all required tool kits to replace the battery.Please watch video before install the battery.
When to arrange service
If the alert remains after you follow the diagnostic recommendations, Apple says your device might need service. You can seek help from Apple or an Apple Authorized Service Provider. Depending on your location and iPhone model, other options may include shipping the device to an Apple Repair Center, an Independent Repair Provider, or eligible Self Service Repair. Availability and eligibility vary. Apple’s parts and service history guidance explains service options and repair coverage.
Apple and Apple Authorized Service Provider repairs are covered by Apple’s warranty. Independent Repair Providers may offer their own repair warranty, but their repairs are not covered by Apple’s warranty or AppleCare. Apple’s alert guidance does not identify a particular repair that will resolve this message, so let Diagnostics or a service provider determine the appropriate next step.
Quick Recap
Best Value
- [Compatible Model] - This battery is only compatible with iPhone 13 Pro Max, (A2484、A2641、A2644、A2645、A2643) . Please confirm your phone model before purchase. (Check your phone model at the following steps: Settings--General--About--Model Name)
- [High Capacity] - 24000 mAh high capacity, greater than what the original 13 Pro Max battery has, which means you don't have to charge your phone as frequently as you used to be.
- [Long Lasting] - Brand new 0 cycle battery, designed and tested to last over 1000 cycles. Charging speed and the power conversion rate increase by 90% with new technology.
- [Protection for Safety] - Built-in new upgrade smart tech IC chip to prevent over-charging, over-heating, Short-Circuiting, etc for safety.
- [Package Includes] - Brand new battery replacement for SE 2020, all required tool kits to replace the battery.
Rank #4
- 【Compatible Model】This Replacement battery compatible with iPhone 13 (Model: A2482 A2631 A2633 A2634 A2635). (Note: NOT compatible with other iPhone model). Before purchasing this battery, please make sure that the your Phone model number matches!
- 【New Upgraded Capacity】 24300mAh Super capacity compatible with iPhone 13, more power than original standard battery, same size but more capacity and more power life. New 0 Cycle, up to 2000 charging cycles. You will no longer have to worry about your Phone running out of battery quickly!
- 【Easy Installation】XYIRMCYF Battery for iPhone 13 with complete professional repair tool kits. If you want to replace the battery more easily, we highly recommend you to watch videos about 13 battery replacement on YouTube. Novices can easily install, complete. If you have any questions about the battery, please contact us.
- 【Safe and Quality】XYIRMCYF 13 Replacement Battery is made of A+ grade high quality batteries. Built-in smart chip to prevent over charging, over discharging and overheating protection, short circuit protection, high safety performance, long service life. Meanwhile, our batteries are tested under strict quality control standards and certified by CE, FCC, UL, PSE, ROHS. Ensures efficient and safe use.
- 【12 Months, Exchange or Refund Guaranteed】 We place a high value on customer experience. If you have any questions, whether before or after sales, please do not hesitate to contact us. We will do our best to solve it for you.
Rank #3
- 【Compatible Model】This Replacement battery compatible with iPhone 15 (Model: A2846、A3089、A3092、A3090). (Note: NOT compatible with other iPhone model). Before purchasing this battery, please make sure that the your Phone model number matches!
- 【New Upgraded Capacity】 24300mAh Super capacity compatible with iPhone 15, more power than original standard battery, same size but more capacity and more power life. New 0 Cycle, up to 2000 charging cycles. You will no longer have to worry about your Phone running out of battery quickly!
- 【Easy Installation】XYIRMCYF Battery for iPhone 15 with complete professional repair tool kits. If you want to replace the battery more easily, we highly recommend you to watch videos about 15 battery replacement on YouTube. Novices can easily install, complete. If you have any questions about the battery, please contact us.
- 【Safe and Quality】XYIRMCYF 15 Replacement Battery is made of A+ grade high quality batteries. Built-in smart chip to prevent over charging, over discharging and overheating protection, short circuit protection, high safety performance, long service life. Meanwhile, our batteries are tested under strict quality control standards and certified by CE, FCC, UL, PSE, ROHS. Ensures efficient and safe use.
- 【12 Months, Exchange or Refund Guaranteed】 We place a high value on customer experience. If you have any questions, whether before or after sales, please do not hesitate to contact us. We will do our best to solve it for you.
Rank #2
- 【Compatible Model】This Replacement battery compatible with iPhone 14 Pro (Model: A2890, A2650, A2889, A2892). (Note: NOT compatible with other iPhone model). Before purchasing this battery, please make sure that the your Phone model number matches!
- 【New Upgraded Capacity】 24300mAh Super capacity compatible with iPhone 14 Pro, more power than original standard battery, same size but more capacity and more power life. New 0 Cycle, up to 2000 charging cycles. You will no longer have to worry about your Phone running out of battery quickly!
- 【Easy Installation】XYIRMCYF Battery for iPhone 14 Pro with complete professional repair tool kits. If you want to replace the battery more easily, we highly recommend you to watch videos about 14 Pro battery replacement on YouTube. Novices can easily install, complete. If you have any questions about the battery, please contact us.
- 【Safe and Quality】XYIRMCYF 14 Pro Replacement Battery is made of A+ grade high quality batteries. Built-in smart chip to prevent over charging, over discharging and overheating protection, short circuit protection, high safety performance, long service life. Meanwhile, our batteries are tested under strict quality control standards and certified by CE, FCC, UL, PSE, ROHS. Ensures efficient and safe use.
- 【12 Months, Exchange or Refund Guaranteed】 We place a high value on customer experience. If you have any questions, whether before or after sales, please do not hesitate to contact us. We will do our best to solve it for you.
Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.
