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HubSpot time tracking is usually handled through a connected app, not a universal timer built into HubSpot. The right setup depends on what you need to measure: billable client work, project delivery, or time spent on support tickets. Before connecting an app, verify which HubSpot records its entries can be associated with and where that time can be reported.
How time tracking works with HubSpot
HubSpot Marketplace listings include apps that combine project management with time tracking. That does not mean every app records time against the same HubSpot objects, or that HubSpot provides one built-in tracker for every team. Treat “integrates with HubSpot” as a starting point: check the app’s listing and vendor documentation for the specific time-entry workflow and data it sends or receives.
For example, the ProjectOps listing in the HubSpot Marketplace describes extending HubSpot Projects with reusable project templates, automated project setup, resource capacity, time tracking, budget visibility, project health, and delivery management. This is the vendor’s description; confirm the features and behavior that matter to your account before choosing it.
Choose a workflow before choosing an app
Billable professional-services work
If your team needs to charge clients for time, check whether the app distinguishes billable from non-billable entries, supports rates and approvals, and generates invoices or passes the required data to an invoicing workflow. Tracking hours and producing invoices are separate capabilities; available evidence does not establish that a particular HubSpot app handles both.
#1 Best Overall
- Advanced Time Tracking: The uAttend JR2000 makes employee time tracking effortless and accurate, powered by a cloud-based system designed for business efficiency.
- Complete Payroll Tasks with Ease: With uAttend, we automate payroll with time and attendance data, handle tax filings, and make switching easy.
- Real-Time Data Access: View, track, and manage employee attendance in real-time from any device, providing flexibility and control no matter where you are.
- Easy Setup & User-Friendly Interface: Enjoy an intuitive interface and straightforward setup process, making it accessible for any team, from first-time users to tech-savvy managers.
- In-Depth Reporting Capabilities: Gain valuable insights into attendance trends, productivity, and labor costs with our comprehensive reporting tools.
Project delivery and capacity
For delivery teams, look beyond a start-and-stop timer. Consider whether you need project budgets, capacity planning, templates, project-health views, or delivery management, and verify that the chosen app supplies them in the way your team works. Marketplace descriptions can identify advertised capabilities, but do not substitute for confirming them in the product.
Support-ticket time
For support teams, the key question is whether a time entry can be attached to the relevant HubSpot ticket and whether the resulting data can be reported by ticket, agent, or time period. A general integration listing does not guarantee ticket-level association or reporting. Test this workflow with representative tickets before relying on it.
Quick Recap
Rank #3
- Free Cloud Service: The TC1 Cloud-Connect time clock, powered by NGTeco Office software and app, allows you to access real-time punch data from anywhere. Benefit from accurate hour calculations and automatic report generation through any web browser.
- Customizable Shifts for Any Workflow: Fully flexible shift configurations (fixed, rotating, split‑shift, open) suit all team structures. Perfect for part‑time staff, multi‑department operations, and 24/7 workplaces, this feature eliminates manual scheduling errors. It also supports custom weekly overtime rules and dual OT1/OT2 pay grades, enabling precise, adaptive overtime payroll calculations that align with diverse company compensation policies.
- Bank-Grade Data Security & Compliance: Powered by AWS US servers with end-to-end encryption, your attendance data is stored securely and fully compliant with global data protection standards, keeping sensitive workforce records protected.
- Multi-Language Support for Global Teams: NGTeco Office software supports 7+ languages (English, Spanish, French, German, Italian, Japanese, Latin American Spanish) for diverse, international workforces.
- Large Storage & Offline Functionality: Supports up to 200 users and 30,000 logs, connects via 2.4GHz WiFi or LAN. Offline punch capture syncs automatically to the cloud once network is restored, no data loss.
Rank #2
- Complete Solution - Includes HN3000 AutoAlign time clock, 100 time cards, rack, ribbon, and keys for instant tracking.
- Precise Punching - AutoAlign technology ensures accurate alignment for error-free payroll records.
- Robust Warranty - Two-year warranty with unlimited customer support (Monday–Friday) guarantees reliable performance.
- Simple Setup - Plug-and-play design with clear instructions enables tracking in minutes.
- Clear Printing - High-quality uPunch ribbons deliver legible, consistent punch punches.
What to compare
| Check | What to verify |
|---|---|
| Record association | Can entries be linked to the HubSpot records you use, such as projects, deals, tickets, or tasks? |
| Billing | Are billable and non-billable hours, rates, approvals, and invoice creation supported? Confirm each capability separately. |
| Reporting | Can you report by person, project, deal, ticket, and date range? Determine whether reports live in the app, HubSpot, or both. |
| Project controls | Does the product provide the capacity, budget, template, project-health, or delivery-management features your team requires? |
| Integration behavior | Which fields and records sync, in which direction, under what permissions, and are time entries available to HubSpot reports? |
Connect an app and test the workflow
- Find the app: Search for the time-tracking or project-management app in the HubSpot Marketplace and review its listing and vendor documentation for the records and time-entry features you need.
- Check access: HubSpot’s app-connection guidance says connecting an app requires Super Admin or App Marketplace permissions. Ask an appropriately permissioned account administrator to complete the connection if needed.
- Connect the vendor account: Follow the app’s connection flow and review its requested permissions before authorizing access.
- Configure supported sync: Set up only the records and fields the app supports. HubSpot’s data-sync guidance explains supported app connections and sync configuration, but does not itself guarantee that a time-entry field or ticket association is available for a specific app.
- Test with real-shaped examples: Create a representative time entry and confirm that it is associated with the intended record, appears in the expected report, and follows your billing or project process. Test ticket-linked entries separately if support time is the goal.
What to verify before committing
- Which HubSpot objects can hold or link to a time entry.
- Whether entries can be reported by the people and records your team needs.
- Whether billable-hour controls and invoice creation are included, if you need them.
- What information syncs to HubSpot, the sync direction, and the permissions required.
- Current feature availability and pricing for your region and account; these can change and are not established here.
Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.
