Zultys MX

Paid#16 of 28 in Unified Communications Software

Zultys MX: A broad business communications suite with AI features and quote-based pricing. Ranked #16 of 28 in Unified Communications Software by our editors (7.6/10); pricing: Pricing on request; best for telephony teams needing AI-assisted communications.

7.6/10★★★★☆Editor score

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At a glance

• Editor score
  7.6 / 10
• Pricing
  Pricing on request
• Best for
  Telephony teams needing AI-assisted communications
• Business calling
  Yes
• Founded
  2006 · Sunnyvale, California, USA
• Facts checked
  19 Sep 2026

• Where it wins

  • Combines telephony, messaging, SMS/MMS, video, and contact center tools
  • Supports web, desktop, Linux, iOS, Android, and multiple deployments
  • Adds AI transcription, sentiment analysis, and an AI auto attendant

• Where it doesn't

  • Pricing is provided through service agreements or sales quotes
  • Microsoft Outlook is the listed integration
  • The broad feature set may exceed the needs of focused calling teams

Our verdict on Zultys MX

Zultys MX is a unified communications and IP telephony platform for businesses ranging from small offices to large enterprises. It brings business IP telephony, SIP trunk support, presence, instant messaging, group chat, SMS and MMS, audio and multi-party video conferencing, call recording, IVR, contact center tools, and call groups into one system. Desktop, browser, and mobile clients support communication across web, Windows, macOS, Linux, iOS, and Android. Its deployment options include on-premise, virtualized, cloud-hosted, hybrid, and hardware-as-a-service models, making it relevant for telephony teams managing varied workplace environments.

Pricing is quote-based through service agreements or sales quotes rather than a standard public pricing table. That approach suits organizations that need a deployment shaped around telephony, contact-center, mobility, or hardware requirements, but it gives buyers less immediate cost visibility during initial comparison. The published product scope includes automatic and on-demand call recording, multi-level auto attendant and IVR, screen and file sharing, mobile softphone controls, and AI transcription, sentiment analysis, and AI auto attendant features. Microsoft Outlook is the listed integration, so teams that prioritize a wider prebuilt application ecosystem should examine fit carefully before choosing MX.

The main strength is breadth: MX covers core calling, team messaging, video meetings, SMS/MMS, recording, contact-center workflows, and AI-assisted communication in one platform. That makes it a strong candidate for telephony-led organizations that want one communications environment across locations and devices. It may be more than necessary for a team seeking only lightweight business calling or a narrow meeting tool. Choose Zultys MX when integrated voice and contact-center capabilities matter alongside messaging and AI; consider a more focused alternative when simple setup, transparent package comparison, or a larger named integration catalog is the priority.

Your product? Our editors can test Zultys MX in depth and publish a review, labelled as paid · from $149/mo →

Zultys MX pricing

Zultys MX fact sheet

Zultys MX integrations

Zultys MX lists 1 integrations on its own site.

• Microsoft Outlook

Alternatives to Zultys MX

• Microsoft TeamsA broad collaboration and communications workspace for Microsoft-centric organizations.9.4
• WWebex AppA broad collaboration suite for meeting-heavy teams, with telephony depth concentrated in higher tiers.9.1
• Zoom WorkplaceA broad collaboration suite for teams that prioritize meetings over business calling.9.0

See all Zultys MX alternatives →

Featured on iTechGuides

Zultys MX is listed in our Unified Communications Software directory. Add the badge to your site — it links back to this page.

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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

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Last updated 7 Oct 2026 · How we research and update