Xcellerate RMM review
A flexible hybrid RMM with open-source deployment, broad endpoint management, and tiered support.
Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026
Xcellerate RMM is a remote monitoring and management platform for managed service providers and internal IT teams. It manages Windows, macOS, and Linux endpoints with inventory, patch management, remote desktop and background access, scripting, automation, monitoring, alerting, onboarding, reporting, and network discovery. Its deployment options span free self-hosted software, managed SaaS hosting, and enterprise services, making it suited to teams evaluating open-source or hybrid RMM operations.
The plan structure separates deployment control from support and service levels. Community is self-hosted, includes all features, unlimited devices and technicians, and SSO and MFA, with community support. Cloud starts at €1.25 per device per month when billed monthly and adds managed hosting, automatic updates, daily backups, a 99.9% uptime SLA, email support, and EU data residency; the published notes also state that the first 10 devices are free forever. Enterprise Standard costs €15,000 per year and adds business-hours support, a dedicated technical account manager, training, and upgrade and migration assistance. Premium and Elite add progressively broader support, response commitments, engineering access, custom SLA options, health checks, custom feature development, and private cloud deployment.
Its feature breadth is a strong fit for teams that want more than basic endpoint alerting. Xcellerate RMM combines operating-system and application patch management with zero-touch onboarding profiles, a script library, scheduling, query building, Excel export, a REST API, and a plugin framework. Integrations include n8n, RustDesk, winget, Chocolatey, Active Directory, Samba AD, DNS, and DHCP. Choose it when self-hosting, hybrid deployment, and broad operational coverage matter. Teams seeking a fully managed service with dedicated support should look to Cloud or an enterprise tier rather than relying on Community.
Questions about Xcellerate RMM
Does Xcellerate RMM have a free plan? No free plan is listed; paid plans start at €1.25/device/mo (Cloud).
How much does Xcellerate RMM cost? Xcellerate RMM lists 4 paid plans; the lowest is Cloud at €1.25/device/mo.
Is there a free trial of Xcellerate RMM? Yes: a 14-day free trial.
What does Xcellerate RMM run on? Web, Windows, macOS and Linux. It runs in the cloud and self-hosted.
What does Xcellerate RMM integrate with? 8 integrations, including n8n, RustDesk, winget, Chocolatey and Active Directory.
Who is Xcellerate RMM built for? Small businesses, mid-market companies and enterprises (our editorial estimate).
Xcellerate RMM pros and cons
- Where it wins
- Self-hosted Community plan includes all features and unlimited devices
- Covers patching, remote access, automation, monitoring, and discovery
- Supports Windows, macOS, Linux, APIs, plugins, and hybrid deployment
- Where it doesn't
- Community support is the listed support option for the self-hosted plan
- Enterprise support tiers start at €15,000 per year
- Private cloud deployment is reserved for Enterprise Elite
Xcellerate RMM fact sheet, pricing and score →
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