Workspace ONE UEM review
Broad endpoint coverage and tiered controls suit large fleets, with annual per-user pricing.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Workspace ONE UEM is Omnissa’s cloud-native unified endpoint management platform for IT teams overseeing varied enterprise devices. It covers desktops, mobile devices, rugged endpoints, servers, specialty devices, printers, and IoT devices, with support for Windows, Windows Server, macOS, iOS/iPadOS, Android, Linux, and ChromeOS. Its scope is suited to organizations that need shared administration across more than one endpoint class, rather than a tool focused only on phones or desktops.
The published plans show four annual per-user tiers. Mobile Essentials is $5.40 per user per month for mobile management, secure access, and mobile reporting and automation. Desktop Essentials is $7.20 and adds advanced desktop management and desktop reporting and automation. UEM Essentials is $9.45 for mobile and desktop management with unified reporting, automation, and orchestration. Enterprise Edition is $15 and adds special-device management, employee experience and risk analytics with Omnissa Intelligence, and Omnissa Horizon virtual apps. Platinum Edition is $24.71, adding rugged and specialized device management, remote support for every device, vulnerability management, and advanced MFA. These prices are monthly amounts based on annual billing.
Its operational breadth includes remote enrollment, application lifecycle management and a self-service catalog, automated deployment and remediation, policy and compliance management, OS updates and patching, enterprise wipe, role-based access, and multi-tenant administration. The integration set spans Omnissa Access, Intelligent Hub, Tunnel, and Freestyle Orchestrator, as well as Apple, Google, ServiceNow, CrowdStrike, and Lookout. That mix supports organizations with broad device estates and connected service or security workflows. Smaller fleets or teams seeking a lower-cost entry point may prefer a narrower product; buyers needing rugged-device controls, remote support, or vulnerability management should compare the higher tiers against their requirements.
Workspace ONE UEM pros and cons
- Where it wins
- Manages desktop, mobile, rugged, server, specialty, printer, and IoT endpoints
- Combines enrollment, app lifecycle, policies, compliance, patching, and wipe
- Integrates with Omnissa services, Apple, Google, ServiceNow, and security partners
- Where it doesn't
- Paid plans start at $5.40 per user per month, billed annually
- Annual billing is required for the published plan prices
- The widest specialized-device and advanced controls are in higher-priced tiers
Workspace ONE UEM fact sheet, pricing and score →
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