Wildix
Wildix: A flexible PBX platform for organizations balancing cloud, on-premises, and hybrid deployment. Ranked #9 of 166 in Business Phone Systems by our editors (8.2/10); pricing: Pricing on request; best for organizations needing hybrid PBX deployment.
At a glance
- Editor score8.2 / 10
- PricingPricing on request
- Best forOrganizations needing hybrid PBX deployment
- Free planNo
- Business numbersMobile
- Founded2005 · Tallinn, Estonia
- Facts checked21 Sep 2026
Where it wins
- Supports cloud, on-premises, and hybrid PBX deployment
- Combines advanced routing, queues, collaboration, and AI transcription
- Connects with CRM, productivity, and communications tools
Where it doesn't
- Pricing requires contacting sales
- Platform coverage is narrower than broader business phone suites
- Advanced functionality may exceed the needs of simple phone deployments
Our verdict on Wildix
Wildix is a unified communications and business phone system platform for small and midsize businesses, enterprises, and contact centers. Its deployment options span cloud, on-premises, and hybrid PBX environments. Core capabilities include business calling, IVR, automated and rules-based routing, call queues, voicemail transcription, recording, forwarding, and hold. Users can also access browser, desktop, and mobile Collaboration 7 apps for chat, conferencing, presence, and file sharing.
Pricing is contact-sales, with four subscription plans: PBX-Basic, UC-Essential, UC-Business, and UC-Premium. The published plan structure includes billing periods, while plan selection is handled through a demo-led sales process. This approach suits organizations that need to discuss deployment architecture, calling requirements, or contact-center needs before choosing a package. It is less suitable for buyers who want to compare numeric prices and activate a phone system through a self-service checkout.
Wildix stands out through the breadth of its PBX and collaboration feature set. Advanced routing can use skills, availability, and business rules, while intelligent call distribution supports queue-based operations. AI-powered call and meeting transcriptions and summaries add analysis to communications workflows. Integrations include HubSpot, Salesforce, Zoho, Microsoft 365, Google Workspace, and Microsoft Teams, with open APIs and webhooks for additional connectivity. Organizations seeking one platform across hybrid infrastructure, communications, and business tools should consider Wildix; teams needing only basic calling or highly transparent plan pricing may prefer a narrower alternative.
Your product? Our editors can test Wildix in depth and publish a review, labelled as paid · from $149/mo →
Wildix pricing
All 4 Wildix plans and prices →
Wildix fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Included users | Not verified |
| Business numbers | Mobile |
| Auto attendant | Yes |
| Call routing | Advanced |
| Voicemail transcription | Yes |
| Desktop and mobile apps | Yes |
| Deployment | Cloud, Self-hosted, Desktop, Mobile |
| Platforms | Web, Windows, macOS, Linux, iOS, Android |
| Compliance & security | SOC 2, ISO 27001, GDPR, SSO/SAML, 2FA |
| Support | Phone, Tickets, Community, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 350+ integrations: Salesforce, HubSpot, Zoho, Microsoft Teams, Google, WhatsApp Business … See all → |
| Pricing | Pricing on request (source) |
| Website | wildix.com |
| Facts checked | 21 Sep 2026 |
Wildix integrations
Wildix lists 350+ integrations on its own site — the 9 named here are the ones its pages call out.
- Salesforce
- HubSpot
- Zoho
- Microsoft Teams
- WhatsApp Business
- Power BI
- Gong
- Calendly
Alternatives to Wildix
- Zoom PhoneA paid cloud phone system with broad calling, routing, messaging, and integration coverage.9.2
- RingCentral RingEXA broad cloud communications suite for established organizations with complex calling needs.9.1
- NextivaA broad business phone platform for teams that need calling, messaging, routing, and analytics.8.8
Also Ranked In
Wildix is ranked in 10 of our directories; the 6 strongest besides Business Phone Systems.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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