Whatso
Whatso: A focused WhatsApp workspace with team routing, automation, campaigns, and AI replies. Ranked #18 of 34 in WhatsApp Customer Service Software by our editors (7.6/10); pricing: Paid; best for small teams wanting focused WhatsApp support.
At a glance
- Editor score7.6 / 10
- PricingPaid
- Best forSmall teams wanting focused WhatsApp support
- Free planNo
- Paid from$29/mo
- Shared inboxYes
- Facts checked22 Sep 2026
Where it wins
- Shared inbox with assignment, claiming, templates, tags, and quick replies
- Visual chatbot builder, broadcasts, campaigns, and AI-assisted replies
- Web, iOS, and Android access with roles and permissions
Where it doesn't
- Starter supports one WhatsApp number and up to three agents
- No free plan is available
- Listed integration is limited to WhatsApp Business Platform Cloud API
Our verdict on Whatso
Whatso is a customer-service and sales workspace for businesses managing customer conversations through WhatsApp. It connects a WhatsApp Business number through Meta’s official Cloud API and gives teams a shared inbox for assignment, claiming, templates, quick replies, tags, custom fields, and role controls. The product is available on the web, iOS, and Android, and supports Arabic and right-to-left interfaces. It suits small teams that want WhatsApp support, sales conversations, and lightweight automation in one focused workspace.
Pricing is organized across three monthly plans. Starter costs $29 per month for one WhatsApp number and up to three agents, with the shared inbox, templates, quick replies, tags, and mobile apps. Growth costs $79 per month and adds support for up to 10 agents, a visual chatbot builder, broadcasts and campaigns, analytics, and an activity log. Business costs $199 per month and adds multiple numbers, unlimited agents, priority support, and custom onboarding. The published pricing also states that annual billing saves 20%, while the plan amounts shown are monthly.
Whatso’s main depth comes from combining team handling with WhatsApp-focused automation. Bookings, order tracking, and lead-capture flows extend conversations beyond basic support, while approved WhatsApp templates, broadcasts, and AI-assisted auto-replies support repeatable outreach. The product also includes roles and permissions for managing teammate access. It is a strong fit for teams centered on WhatsApp that need shared handling and progressively deeper automation. Organizations requiring a broader integration ecosystem should assess the listed platform fit carefully, while teams with more than one number or larger agent requirements need the Business plan.
Your product? Our editors can test Whatso in depth and publish a review, labelled as paid · from $149/mo →
Whatso pricing
All 3 Whatso plans and prices →
Whatso fact sheet
| Free plan | No |
|---|---|
| Paid from | $29/mo |
| Shared inbox | Yes |
| Conversation routing | Manual |
| Included agent seats | 3 agents |
| Included WhatsApp numbers | 1 numbers |
| Conversation retention | Not verified |
| Team collaboration | Not verified |
| WhatsApp templates | Yes |
| Deployment | Cloud, Mobile |
| Platforms | Web, iOS, Android |
| Support | |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 2 integrations: WhatsApp Business Platform Cloud API, Webhooks |
| Pricing | Paid (source) |
| Website | whatso.dev |
| Facts checked | 22 Sep 2026 |
Whatso integrations
Whatso lists 2 integrations on its own site.
- WhatsApp Business Platform Cloud API
- Webhooks
Alternatives to Whatso
- Go4whatsupA WhatsApp support workspace with advanced routing, AI, automation, and a free plan.9.4
- WABPOA broad free WhatsApp workspace with shared inbox, automation, campaigns, and APIs.9.3
- WBIZA free WhatsApp support workspace with SLA routing, automation, AI handoff and calling.9.2
Also Ranked In
Whatso is ranked in 2 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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