WhatsHelp
WhatsHelp: A practical shared WhatsApp workspace for teams handling support across attendants and numbers. Ranked #32 of 34 in WhatsApp Customer Service Software by our editors (6.2/10); pricing: 7-day trial; best for teams needing mobile multi-number WhatsApp support.
At a glance
- Editor score6.2 / 10
- Pricing7-day trial
- Best forTeams needing mobile multi-number WhatsApp support
- Free planNo
- Shared inboxYes
- Facts checked22 Sep 2026
Where it wins
- Supports multiple attendants, WhatsApp numbers, transfers, and sector handoffs
- Includes chatbot flows, templates, history, reports, and satisfaction surveys
- Offers web, Android, iOS, WhatsApp Cloud API, and external API access
Where it doesn't
- Listed conversation routing is primarily manual
- No permanent free plan is provided
- Plans include one WhatsApp number on the listed tiers
Our verdict on WhatsHelp
WhatsHelp is a cloud-based customer service platform for businesses managing WhatsApp conversations with multiple attendants. It brings customer chats into a shared workspace, supports multiple WhatsApp numbers in one panel, and lets teams transfer conversations between users and sectors. Conversation history, filters, reopening, internal attendant messages, collaboration notes, chatbot flows, and automated transfers support day-to-day service operations. Android and iOS apps extend access beyond the web interface, while reports, dashboards, and satisfaction surveys add operational visibility. It suits small, mid-market, and enterprise teams that need a shared WhatsApp operation rather than a single-agent inbox.
The paid structure is organized by user or attendant count. Plano 01 usuário includes one WhatsApp number, one user, a chatbot module, and technical support. Plano 03 usuários, Plano 05 usuários, Plano 08 usuários, and Plano 10 usuários keep one WhatsApp number while increasing the included attendants. Each listed tier includes the chatbot module and technical support. Plano Personalizado is intended for requirements not listed and for more than 10 users. A 7-day free trial is available without a card, but there is no permanent free plan. Teams should compare their required attendant count and number setup before choosing a tier.
WhatsHelp fits teams that need collaboration across WhatsApp conversations, with WhatsApp Cloud API connectivity, approved template synchronization, and API integration for external systems. Its listed integrations also include Facebook, Instagram, and Telegram. The main trade-off is operational rather than channel-related: conversation routing is primarily manual, so teams seeking highly automated assignment may prefer another product. AI is not listed, and the listed support channel is chat rather than 24/7 support. Choose WhatsHelp for shared, mobile-accessible WhatsApp service with transfers, chatbots, and reporting; look elsewhere if automated routing or AI-led workflows are central requirements.
Your product? Our editors can test WhatsHelp in depth and publish a review, labelled as paid · from $149/mo →
WhatsHelp pricing
All 6 WhatsHelp plans and prices →
WhatsHelp fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Shared inbox | Yes |
| Conversation routing | Manual |
| Included agent seats | 1 agents |
| Included WhatsApp numbers | 1 numbers |
| Conversation retention | Not verified |
| Team collaboration | Yes |
| WhatsApp templates | Yes |
| Free trial | 7 days · no card needed |
| Deployment | Cloud, Mobile |
| Platforms | Web, iOS, Android |
| Support | Live chat |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 5 integrations: WhatsApp Cloud API, Facebook, Instagram, Telegram, External systems via API See all → |
| Pricing | 7-day trial (source) |
| Website | whatshelp.com.br |
| Facts checked | 22 Sep 2026 |
WhatsHelp integrations
WhatsHelp lists 5 integrations on its own site.
- WhatsApp Cloud API
- Telegram
- External systems via API
See all WhatsHelp integrations →
Alternatives to WhatsHelp
- Go4whatsupA WhatsApp support workspace with advanced routing, AI, automation, and a free plan.9.4
- WABPOA broad free WhatsApp workspace with shared inbox, automation, campaigns, and APIs.9.3
- WBIZA free WhatsApp support workspace with SLA routing, automation, AI handoff and calling.9.2
See all WhatsHelp alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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