WestFax review
A business-focused fax service with 500 pages on its $14.99 Solo plan.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
WestFax is a cloud fax service for individuals, healthcare practices, teams and enterprise organizations. It supports sending and receiving faxes through a secure web portal, email, iPhone and Android apps, Microsoft Teams, Google Workspace, a Chrome extension and a Windows print-to-fax driver. Virtual fax numbers, number porting, fax-to-email and email-to-fax cover common business workflows, while delivery history, status tracking, receipts, scheduled sending and retry/redelivery add operational visibility. The service has operated since 1999 and is positioned for established business faxing.
Pricing is structured around three monthly plans. Solo costs $14.99 per month and includes 500 pages, one user license, one fax number, sending and receiving, and HIPAA support with a Business Associate Agreement. Team costs $39.95 per month and raises the allowance to 1,500 pages, with five user licenses, multiple fax lines, user and role management, and integration add-ons available. Enterprise uses custom volume pricing and adds unlimited users, API access, EHR, multifunction-printer and custom integrations, plus a dedicated account manager. International faxing is available as an add-on on each listed plan.
Its main strength is platform and ecosystem coverage. Microsoft 365, Microsoft Teams, Google Workspace, storage, ECM, CRM and EHR systems can fit into existing business processes, while SAML SSO is available among the listed integrations. Enterprise plans add REST API and webhooks for organizations that need programmatic fax workflows. Healthcare organizations may value the stated HIPAA support and BAA. WestFax is a strong fit for businesses that need inbound and outbound faxing across multiple channels, especially teams moving beyond a single mailbox or user. Smaller users who need occasional faxing, a free tier or international faxing without an add-on should consider a simpler alternative.
WestFax pros and cons
- Where it wins
- 500 pages per month on the $14.99 Solo plan
- Web, email, mobile, Teams, Google Workspace and Chrome access
- HIPAA support with BAA plus Enterprise API and webhook access
- Where it doesn't
- No free plan is available
- Solo is limited to one user license and one fax number
- International faxing is an add-on across all listed plans
WestFax fact sheet, pricing and score →
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