Waomate review
Tracked WhatsApp broadcasts and a shared inbox, with Meta conversation charges on top.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Waomate brings WhatsApp marketing and customer conversations into a shared web platform for businesses that use WhatsApp for campaigns, sales, or support. Its feature set suits teams that need to target opted-in contacts, track broadcast outcomes, and let multiple agents handle replies. D2C and ecommerce brands, agencies, and SaaS teams are among the vendor's stated audiences, though the most direct fit is a small team focused on WhatsApp rather than a multichannel marketing operation.
Campaign tools cover contact import by CSV, tags and segments, and Meta-approved message templates. Broadcast analytics include delivery, reads, replies, conversation costs, and response times, with retries for failed sends. On the service side, agents can assign conversations, add private notes, use canned replies with contact, business, or custom-field variables, and route by segment. No-code keyword replies and automatic STOP/START handling support common response and opt-out workflows; quality-rating throttling is also included. These capabilities make Waomate a focused option for teams that want campaign measurement and inbox handling together, rather than a broad channel suite.
The monthly Starter plan costs INR 999 and includes 500 conversations, 1,000 contacts, and 2 team agents. Growth includes 2,000 conversations, 5,000 contacts, and 5 agents; Pro includes 5,000 conversations, unlimited contacts, and 15 agents. The vendor describes conversations as quotas, not a monthly message cap, and Meta conversation charges are additional to the platform fee. A 30-day trial is available. Waomate is web-based, integrates with Meta WhatsApp Business Cloud API, and offers email support. Choose it if those WhatsApp-specific workflows fit your team and budget; look elsewhere if you need other channels or want platform pricing to include Meta conversation charges.
Waomate pros and cons
- Where it wins
- Tracks broadcast delivery, segments, reads, replies, and response times
- Routes conversations across agents with assignments, notes, and canned replies
- Automates keyword replies and STOP/START opt-out handling
- Where it doesn't
- Starter limits teams to 1,000 contacts and 2 agents
- Works only with WhatsApp via Meta WhatsApp Business Cloud API
- Meta conversation charges are additional to the monthly platform fee
Waomate fact sheet, pricing and score →
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