VoiceGuide
VoiceGuide: A feature-rich Windows IVR suite for complex inbound and outbound call flows. Ranked #5 of 22 in IVR Software by our editors (7.2/10); pricing: From $180; best for windows-based feature-rich IVR.
At a glance
- Editor score7.2 / 10
- PricingFrom $180
- Best forWindows-based feature-rich IVR
- Free planNo
- Speech inputYes
- Facts checked20 Sep 2026
Where it wins
- Visual call-flow designer supports inbound and outbound IVR
- Multiple dialers, recording, queuing, transfers, and conferencing
- Broad connectivity across Cisco, Avaya, VoIP, ISDN, REST, and databases
Where it doesn't
- Windows is the primary listed platform
- No free plan is offered
- Per-line pricing becomes higher with Enterprise and Dialer editions
Our verdict on VoiceGuide
VoiceGuide is IVR software for building inbound and outbound automated telephony applications. It is suited to organizations that need graphical call-flow design, self-service automation, outbound campaigns, speech-recognition options, call recording, ACD queuing, transfers, conferencing, and connections to business systems. The product supports on-premises or cloud deployment and works with VoIP, analog, T1/E1 ISDN, and SIP environments. Windows is the primary listed platform, with API access also available.
Pricing is based on perpetual licenses charged per line, with entry pricing of $180 per line annually. For 4-10 lines, Professional costs $280 per line annually, Enterprise costs $390, Professional + Dialer costs $480, and Enterprise + Dialer costs $590. For 11-50 lines, the corresponding prices are $220, $310, $380, and $470 per line annually. The Dialer editions add the Dialer, while the broader plan structure separates Professional and Enterprise options. An evaluation download is described as fully working and free, and the product is also described as having no ongoing fees.
VoiceGuide’s main strength is breadth: it combines a visual flow builder with auto, predictive, and preview dialers; speech-to-text and ASR integrations; recording; ACD and agent transfer; REST reporting; and database, file, WCF, COM, and JavaScript/VBScript integrations. Its ecosystem includes Cisco, Avaya, Google Cloud Speech-to-Text, and MRCPv2. Choose it when a Windows-centered deployment needs extensive telephony and integration options in one IVR product. Organizations seeking a simpler, lower-cost tool or a platform centered on another primary environment should consider alternatives.
VoiceGuide pricing
All 12 VoiceGuide plans and prices →
VoiceGuide fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Speech input | Yes |
| Visual flow builder | Yes |
| Concurrent calls | Not verified |
| Supported languages | Not verified |
| Webhooks or API | Yes |
| Call recording | Yes |
| Deployment | Cloud, Self-hosted |
| Platforms | Windows |
| Support | Community, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 9 integrations: Cisco, Avaya, REST, WCF, COM, Databases … |
| Pricing | From $180 (source) |
| Website | voiceguide.com |
| Facts checked | 20 Sep 2026 |
VoiceGuide integrations
VoiceGuide lists 9 integrations on its own site.
- Cisco
- Avaya
- REST
- WCF
- COM
- Databases
- Files
- Google Cloud Speech-to-Text
- MRCPv2
Alternatives to VoiceGuide
- Teloz IVRA broad IVR toolkit with affordable entry pricing and strong automation coverage.10.0
- Genesys Enterprise IVREnterprise IVR with visual design, speech understanding, analytics and broad integrations.8.8
- Momo Business IVRStructured IVR with visual controls, AI destinations, and a low-cost starting tier.8.1
See all VoiceGuide alternatives →
VoiceGuide vs the competition
- VoiceGuide vs Teloz IVR
- VoiceGuide vs Genesys Enterprise IVR
- VoiceGuide vs Momo Business IVR
- VoiceGuide vs Plum Fuse
- VoiceGuide vs Avaya Experience Platform
- VoiceGuide vs Plum DEV
Compare VoiceGuide with any tool side by side →
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Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026
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