Verloop.io
Verloop.io: A multilingual chatbot builder for chat, voice, omnichannel support, and human escalation. Ranked #37 of 257 in Chatbot Builders by our editors (5.4/10); pricing: Pricing on request; best for multilingual AI support across chat and voice.
At a glance
- Editor score5.4 / 10
- PricingPricing on request
- Best forMultilingual AI support across chat and voice
- Deployment channelsMultichannel
- Founded2017 · Bengaluru, Karnataka, India
- Facts checked20 Sep 2026
Where it wins
- Supports chat and voice agents across 80+ languages
- Deploys across web, mobile, WhatsApp, social, and voice channels
- Combines visual flows, generative AI, handoff, and support reporting
Where it doesn't
- Pricing follows a contact-sales buying process
- Closed-source product for teams seeking open-source tooling
- Complex issues still require human-agent handoff
Our verdict on Verloop.io
Verloop.io is a SaaS customer-support automation platform for businesses that need AI-powered conversations across chat and voice. Its audience includes support teams handling multilingual customer service, self-service workflows, lead capture, and escalation to human agents. The platform combines drag-and-drop bot building with prompt-based generative AI flow creation, giving teams both visual workflow control and AI-assisted development.
Its strongest fit is broad, multilingual deployment. Verloop.io supports customer conversations across websites, mobile applications, WhatsApp, Facebook Messenger, Instagram, and voice channels, with support for 80+ languages. Human-agent handoff covers complex issues, while conversation dashboards, KPI tracking, and CSAT reporting give teams a way to monitor outcomes. Buyers prioritizing multilingual support across several customer touchpoints should find this combination relevant; teams focused on a single, narrow channel may not need its wider scope.
The integration layer is another important consideration. Verloop.io connects with CRM systems, ticketing systems, marketing tools, payment gateways, Google Sheets, Zapier, Shopify, Salesforce, and Zendesk. Those connections support workflows that extend beyond answering questions, including customer records, service tickets, marketing activity, payments, and operational data. The product is a strong candidate for organizations that want chat and voice automation connected to existing business systems. Teams seeking open-source tooling or a product with less reliance on human escalation should consider alternatives instead.
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Verloop.io pricing
Verloop.io fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Deployment channels | Multichannel |
| Visual flow builder | Yes |
| AI bot generation | Yes |
| Knowledge-base answers | Yes |
| Human handoff | Yes |
| Included conversations | Not verified |
| Deployment | Cloud |
| Platforms | Web, iOS, Android |
| Compliance & security | ISO 27001, GDPR, 2FA |
| Support | Docs |
| Built for | Mid-market, Enterprise (editorial estimate) |
| Integrations | 100+ integrations: HubSpot, LeadSquared, Freshdesk, Zendesk, Oracle, SAP C4C … See all → |
| Pricing | Pricing on request |
| Website | verloop.io |
| Facts checked | 20 Sep 2026 |
Verloop.io integrations
Verloop.io lists 100+ integrations on its own site — the 15 named here are the ones its pages call out.
- HubSpot
- LeadSquared
- Freshdesk
- Zendesk
- Oracle
- SAP C4C
- Razorpay
- CCAvenue
- Xendit
- CleverTap
- Bombora
- WebEngage
- Shopify
- Magento
- Zapier
See all Verloop.io integrations →
Alternatives to Verloop.io
- IBM watsonx AssistantA multichannel IBM chatbot platform with visual flows, AI search and human escalation.9.4
- LivePerson Conversational CloudA mature platform for brands combining AI agents, messaging, voice, and human support.9.3
- Oracle Digital AssistantA broad enterprise assistant platform for Oracle-centered teams.9.2
See all Verloop.io alternatives →
Also Ranked In
Verloop.io is ranked in 4 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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