UltraViewer review
A low-cost Windows remote support tool with core access features and limited platform breadth.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
UltraViewer is remote desktop software for controlling and supporting computers over the internet. It suits individuals, businesses, technicians, and customer-support scenarios that work with Windows computers. Connections use a partner ID and password, while unattended access can use a separate password. Core functions include remote screen viewing, mouse and keyboard control, file transfer, chat with saved history, an online contacts directory, remote wake-up, audio listening, and remote session video recording.
The published plans show a freemium model alongside three paid licenses billed annually. Lite costs $3.99 per user per month and includes one user, one device, one concurrent remote session, three remote endpoints per month, file transfers up to 2 GB, and remote wake-up. Professional costs $5.99 per user per month, supports installation on up to six computers, adds unlimited remote endpoints, file transfers up to 4 GB, an address book, and PC sound, while retaining one concurrent session. Premium costs $7.99 per user per month, supports installation on up to twelve computers, adds unlimited concurrent sessions, transfers up to 8 GB, a custom client, higher FPS, and an alternate connection route.
UltraViewer’s main fit is straightforward Windows-based remote access where free basic use or a low annual-billing price matters more than broad platform coverage. Its single-user structure and one-session limit on Lite and Professional make it less suitable for teams that need multiple technicians working simultaneously. Premium addresses concurrent-session limits but remains tied to Windows. Choose UltraViewer for individual support, unattended access, file exchange, and basic remote assistance on Windows; choose an alternative when work requires macOS, Linux, mobile, browser access, or broader multi-platform coverage.
UltraViewer pros and cons
- Where it wins
- Free basic use with unattended and attended remote control
- File transfer, chat, wake-up, audio listening, and session recording
- Annual-billing plans start at $3.99 per user per month
- Where it doesn't
- Windows-only coverage limits cross-platform support
- Lite and Professional allow one concurrent remote session
- Premium is required for unlimited concurrent sessions
UltraViewer fact sheet, pricing and score →
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