Treatwell Pro review
A free-entry salon system combining marketplace bookings, scheduling, reminders and payments.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Treatwell Pro is cloud-based salon management software for hair, beauty, wellness and aesthetics businesses. It combines appointment and staff calendars with online booking, client records, reminders, reporting, point-of-sale checkout and payment processing. Booking can come through the Treatwell marketplace or through website and social booking buttons. It suits salons looking to attract marketplace customers and manage bookings and sales in one service; businesses that want only a simple diary may find the broader checkout and client-management scope unnecessary.
The published plans show a free Freelancer option with a digital calendar, marketplace customer discovery, a mobile-friendly interface and 0% commission on repeat bookings. Online prepayments on this plan carry a 2.5% processing fee, and marketplace commissions can apply. Advanced includes Freelancer features plus unlimited staff members, unlimited appointment scheduling, client email notifications and reminders, and POS checkout. Treatwell’s UK pricing page presents free sign-up but does not state monthly subscription prices, so the practical cost comparison centers on applicable commissions and payment fees. Salons should review those charges against their booking mix before choosing.
Beyond scheduling, the service includes automated email, SMS and push reminders, cancellation policies, no-show charges, client blocking, client histories and data import. Reporting covers sales and revenue, while checkout supports product sales and online prepayments as well as in-salon card or contactless payments. Listed connections include Facebook, Instagram, Google Business Profile and Stripe. It is available on web, Windows, macOS, iOS and Android. External calendar synchronization is limited to supported systems, so salons relying on a particular calendar should check compatibility. Treatwell Pro is a stronger fit for businesses that value marketplace discovery and combined booking-to-checkout workflows than for those seeking a standalone scheduler without transaction costs.
Treatwell Pro pros and cons
- Where it wins
- Free Freelancer plan includes a digital calendar and marketplace discovery.
- Booking buttons connect Treatwell with websites and social channels.
- Scheduling, reminders, cancellation controls and payments work together.
- Where it doesn't
- Marketplace bookings can involve commissions; repeat bookings have 0% commission.
- Online prepayments incur a 2.5% processing fee on Freelancer.
- External calendar sync compatibility depends on supported systems and account.
Treatwell Pro fact sheet, pricing and score →
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