Tray.ai
Tray.ai: A broad enterprise automation platform with strong governance and sales-led pricing. Ranked #7 of 30 in AI Workflow Automation Software by our editors (8.5/10); pricing: Pricing on request; best for enterprise integrations and governed AI automation.
At a glance
- Editor score8.5 / 10
- PricingPricing on request
- Best forEnterprise integrations and governed AI automation
- Free planNo
- AI decision-makingYes
- Founded2012
- Facts checked25 Sep 2026
Where it wins
- 700+ connectors for business application and data workflows
- AI agents, APIs, and governed MCP tools in one platform
- Audit trails, access control, authentication, and observability
Where it doesn't
- No free plan for ongoing use
- Pricing requires contacting sales and depends on usage and features
- Advanced capabilities are concentrated in higher-tier plans
Our verdict on Tray.ai
Tray.ai is an enterprise orchestration platform for connecting applications, data, APIs, and AI systems. Its low-code workflow builder supports triggers and sequential steps, while data integration, transformation, API management, and full API access extend its use beyond basic task automation. Teams can also create conversational or autonomous AI agents with Merlin Agent Builder and expose governed workflow and connector tools through Agent Gateway. It is aimed at enterprise teams, departments, developers, and organizations building integrations or AI-enabled business processes.
According to the vendor’s pricing structure, Tray.ai offers Pro, Team, and Enterprise plans, with pricing based on usage and required features through a contact-sales model. Pro includes 3 workspaces, 7-day insights, 7-day log retention, and 700+ connectors. Team expands capacity to 20 workspaces and 30-day insights, adds log retention management and Guardian Log Masking, and makes all add-ons available for purchase. Enterprise includes unlimited workspaces, 180-day insights, advanced on-premise connectivity, SSO, HIPAA, regional hosting, log streaming, and data engineering. There is no free plan, so organizations should assess expected usage and governance requirements before choosing a tier.
The platform’s ecosystem is a central strength, with integrations including Salesforce, NetSuite, Slack, Google Sheets, Microsoft Teams, HubSpot, Jira, Zendesk, and Workday. Its cloud deployment, web and API access, human approval support, and developer integrations suit organizations connecting varied business systems. Governance features such as audit trails, access controls, authentication, observability, and Agent Gateway are particularly relevant for regulated or centrally managed AI automation. Tray.ai is a strong fit for enterprises that need broad integration coverage and governed automation; smaller teams seeking a free starting point or transparent self-serve pricing should consider alternatives.
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Tray.ai pricing
All 3 Tray.ai plans and prices →
Tray.ai fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| AI decision-making | Yes |
| Workflow step limit | Not verified |
| Native integrations | Not verified |
| Human approvals | Yes |
| API access | Yes |
| Deployment options | Both |
| Deployment | Cloud, Self-hosted |
| Platforms | Web |
| Compliance & security | SOC 2, GDPR, HIPAA, SSO/SAML, 2FA |
| Support | Docs, Community · 24/7 |
| Built for | Mid-market, Enterprise (editorial estimate) |
| Integrations | 700+ integrations: 700+ connectors See all → |
| Pricing | Pricing on request (source) |
| Website | tray.ai |
| Facts checked | 25 Sep 2026 |
Tray.ai integrations
Tray.ai lists 700+ integrations on its own site — the 1 named here are the ones its pages call out.
- 700+ connectors
See all Tray.ai integrations →
Alternatives to Tray.ai
- n8nFlexible, code-friendly automation for teams that need depth and deployment choice.9.3
- UiPath Agent BuilderA governed, agent-focused builder for RPA teams adding AI to automations.9.1
- ServiceNow AI Agent StudioA governed workspace for building multi-agent workflows across ServiceNow and connected systems.9.0
See all Tray.ai alternatives →
Tray.ai vs the competition
- Tray.ai vs UiPath Agent Builder
- Tray.ai vs ServiceNow AI Agent Studio
- Tray.ai vs Relevance AI
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- Tray.ai vs Kissflow
Compare Tray.ai with any tool side by side →
Also Ranked In
Tray.ai is ranked in 15 of our directories; the 6 strongest besides AI Workflow Automation Software.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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