Trackops
Trackops: A broad investigation platform with transparent monthly tiers and a 15-day trial. Ranked #34 of 175 in Case Management Software by our editors (6.1/10); pricing: 15-day trial; best for investigation firms wanting transparent paid plans.
At a glance
- Editor score6.1 / 10
- Pricing15-day trial
- Best forInvestigation firms wanting transparent paid plans
- Free planNo
- Paid from$99/mo
- Case intake formsYes
- Founded2006 · Boulder, Colorado, United States
- Facts checked22 Sep 2026
Where it wins
- Covers intake, workflows, evidence, billing, reporting, and auditing
- Supports web, desktop, mobile, REST API, and webhooks
- Offers monthly Basic, Plus, and Premium plans with a 15-day trial
Where it doesn't
- No free plan is available
- Additional full-access staff and storage cost extra
- Scheduling, case review, and API access require Premium
Our verdict on Trackops
Trackops is cloud case management software for investigative organizations, from small firms to teams managing large investigator groups and active caseloads. It brings together public case request forms, case intake, assignment, configurable workflows, custom case fields, client and contact management, evidence and document handling, time and expense tracking, invoicing, reporting, auditing, and investigator scheduling. Field teams can use mobile apps for check-ins, time tracking, and expenses, while desktop applications support video processing, timestamping, clipping, and still capture.
Pricing is structured as a monthly subscription with two Full Access Staff included. The Basic plan costs $99 per month and includes core case management, invoices and retainer tracking, client management, staff and vendor management, plus customization and branding. At $149 per month, Plus adds time and expense tracking, employee payment slips, document generation, and staff license management. Premium costs $199 per month and adds calendar and scheduling, a case review system, salesperson tracking, and the developer API. A 15-day fully featured trial is available, without automatic subscription after the trial.
Trackops also fits teams that need a connected operational stack. Its integrations include Zapier, QuickBooks Online, Xero, Google Calendar, Mailchimp, Constant Contact, Campaign Monitor, Gmail, Google Sheets, Harvest, Salesforce, Highrise, Pipedrive, Zoho Reports, and QuickBase. REST API and webhook support extend those connection options. Choose Trackops when investigation work spans case operations, field activity, financial administration, documents, and reporting. Firms seeking a free plan, or teams that need scheduling and API access without the Premium tier, should consider alternatives with a different pricing structure.
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Trackops pricing
All 3 Trackops plans and prices →
Trackops fact sheet
| Free plan | No |
|---|---|
| Paid from | $99/mo |
| Case intake forms | Yes |
| Workflow automation | Yes |
| Custom case fields | Yes |
| Audit trail | Yes |
| Reporting dashboards | Yes |
| Mobile apps | Yes |
| Deployment | Cloud |
| Free trial | 15 days |
| Deployment | Cloud, Desktop, Mobile |
| Platforms | Web, Windows, macOS, iOS, Android |
| Compliance & security | SOC 2, ISO 27001, GDPR, 2FA |
| Support | Email, Phone, Tickets, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 17 integrations: Zapier, QuickBooks Online, Xero, Google Calendar, Mailchimp, Constant Contact … |
| Pricing | 15-day trial (source) |
| Website | trackops.com |
| Facts checked | 22 Sep 2026 |
Trackops integrations
Trackops lists 17 integrations on its own site.
- Zapier
- QuickBooks Online
- Xero
- Google Calendar
- Mailchimp
- Constant Contact
- Campaign Monitor
- Gmail
- Google Sheets
- Harvest
- Salesforce
- Highrise
- Pipedrive
- Zoho Reports
- QuickBase
- Tracers
- IRB Search
Alternatives to Trackops
- UiPath Maestro Case ManagementAI-assisted case orchestration for complex, document-heavy enterprise processes.9.4
- ServiceNow HR Service DeliveryA broad HR service suite for enterprises that need cases, workflows, portals, and AI.9.3
- Pega Investigative Case ManagementA broad investigation framework for agencies managing complex cases from intake through resolution.9.2
See all Trackops alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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