The Service Manager
The Service Manager: A broad field-service suite for teams managing jobs, technicians, assets, and billing. Ranked #28 of 33 in Plumbing Software by our editors (6.6/10); pricing: Pricing on request · 21-day trial; best for teams needing straightforward project and service tracking.
At a glance
- Editor score6.6 / 10
- PricingPricing on request · 21-day trial
- Best forTeams needing straightforward project and service tracking
- Free planNo
- Facts checked20 Sep 2026
Where it wins
- Covers jobs, estimates, dispatch, invoicing, maintenance, and reporting
- Tracks customer assets and service history alongside preventative maintenance
- Includes mobile technician workflows plus MYOB and Xero integrations
Where it doesn't
- Subscription pricing is handled through contact sales
- No free plan is offered
- The integration set centers on MYOB and Xero
Our verdict on The Service Manager
The Service Manager is a cloud field-service and operational management platform for trade businesses, including HVAC&R, electrical, and broader field-service operations. Its scope suits medium to enterprise teams that need one system for job and project management, quoting, scheduling, dispatch, purchasing, inventory, invoicing, payment recording, maintenance, asset tracking, and business reporting. Mobile technician access supports job updates from the field, while work orders, estimate building, GPS tracking, and invoice payments align with common service-operations needs.
Pricing follows a demo-led model rather than a publicly listed subscription structure. The published offer includes a 21-day trial, with access handled through contact sales. There is no free plan. This approach may suit organizations that want to discuss operational requirements before selecting a configuration, but it gives smaller teams less immediate visibility into subscription costs. Buyers should evaluate how the commercial process fits their implementation timeline and budget approval process.
The platform’s strongest fit is a business that needs breadth across field work, financial administration, inventory, and ongoing asset service history. Preventative maintenance scheduling and customer asset tracking add value for recurring service operations, while reporting and analytics support management oversight. Integration coverage is focused on MYOB and Xero, so teams already working with either accounting platform have a clearer ecosystem fit. Businesses seeking a broad trade-service system should consider The Service Manager; organizations prioritizing a larger integration ecosystem or transparent self-service pricing may prefer an alternative.
Your product? Our editors can test The Service Manager in depth and publish a review, labelled as paid · from $149/mo →
The Service Manager pricing
The Service Manager fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Mobile app | Yes |
| Dispatch board | Not verified |
| Online booking | Not verified |
| Estimate builder | Yes |
| Work orders | Yes |
| Invoice payments | Yes |
| GPS or route tracking | Yes |
| Free trial | 21 days |
| Deployment | Cloud, Mobile |
| Platforms | Web |
| Support | Email, Docs |
| Built for | Mid-market, Enterprise (editorial estimate) |
| Integrations | 2 integrations: MYOB, Xero See all → |
| Pricing | Pricing on request · 21-day trial |
| Website | theservicemanager.com |
| Facts checked | 20 Sep 2026 |
The Service Manager integrations
The Service Manager lists 2 integrations on its own site.
- MYOB
- Xero
See all The Service Manager integrations →
Alternatives to The Service Manager
- simPROA broad field-service system for plumbing contractors that need office-to-field control.9.4
- CommusoftA broad field-service suite for coordinating technicians, customers, payments, and profitability.9.3
- ServiceTradeA broad field service platform for commercial teams managing complex service operations.9.2
See all The Service Manager alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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