Commusoft
Commusoft: A broad field service suite for route-optimized scheduling, mobile work, and payments. Ranked #13 of 94 in Field Service Management Software by our editors (8.0/10); pricing: Pricing on request; best for service businesses needing route-optimized operations.
At a glance
- Editor score8.0 / 10
- PricingPricing on request
- Best forService businesses needing route-optimized operations
- Mobile platformsBoth
- Founded2006 · London, UK
- Facts checked21 Sep 2026
Where it wins
- Route optimization with scheduling, dispatch, and real-time job updates
- Offline technician app with digital forms, certificates, photos, and signatures
- Customer portal covering quotes, appointments, job history, and payments
Where it doesn't
- Pricing requires contact with sales
- Standard plans use 12-month contracts
- Broad feature coverage may exceed the needs of simpler teams
Our verdict on Commusoft
Commusoft is field service management software for commercial and residential trade contractors, including plumbing, heating, electrical, HVAC, and facility maintenance businesses. It connects office staff, technicians, and customers through scheduling, dispatch, job tracking, service contracts, asset records, invoicing, payments, inventory, and customer communications. Its web, iOS, Android, and API platforms support businesses that need coordinated operations across office and field teams, while the offline technician app suits work where connectivity can be intermittent.
Its strongest differentiator is the breadth of operational coverage around each job. Teams can optimize routes, track real-time status, manage recurring maintenance, record asset service history, handle stock and inventory, and monitor job costing and profitability. Technicians can access job information and complete forms, certificates, photos, and signatures offline. Customer-facing tools extend that workflow with appointment booking, service reminders, online payments, and job-history access. This makes Commusoft a fit for service businesses managing repeat work, multiple technicians, and commercial processes rather than only one-off bookings.
Commusoft also fits established business systems through integrations with QuickBooks Online, Xero, Stripe, Mailchimp, HubSpot, Gmail, Outlook Mail, Google Calendar, GoCardless, Outlook Calendar, Zapier, Sage Accounting, Pipedrive, FreeAgent, and naturalForms. The published plans describe tiered licensing, a free trial, 12-month contracts for standard plans, and monthly rolling or daily licenses; pricing is handled through contact with sales, and there is no free plan. Choose Commusoft when route planning, offline mobile work, recurring maintenance, customer self-service, and financial workflows need to sit together. A simpler tool may suit businesses that only need basic scheduling and dispatch.
Your product? Our editors can test Commusoft in depth and publish a review, labelled as paid · from $149/mo →
Commusoft pricing
All 3 Commusoft plans and prices →
Commusoft fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Mobile platforms | Both |
| Invoicing and payments | Yes |
| Offline mode | Yes |
| Route optimization | Yes |
| Customer portal | Yes |
| Recurring jobs | Yes |
| Technician limit | Not verified |
| Deployment | Cloud, Mobile |
| Platforms | Web, iOS, Android |
| Compliance & security | GDPR, PCI DSS |
| Support | Phone, Email, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 14 integrations: QuickBooks Online, Xero, Stripe, Mailchimp, HubSpot, Gmail … See all → |
| Pricing | Pricing on request (source) |
| Website | commusoft.com |
| Facts checked | 21 Sep 2026 |
Commusoft integrations
Commusoft lists 14 integrations on its own site.
- QuickBooks Online
- Xero
- Stripe
- Mailchimp
- HubSpot
- Gmail
- Google Calendar
- Outlook Calendar
- GoCardless
- Zapier
- Sage Accounting
- Pipedrive
- FreeAgent
- naturalForms
See all Commusoft integrations →
Alternatives to Commusoft
- ServiceMaxA broad field service suite for complex assets, with quote-based pricing.9.4
- IFS Cloud Field Service ManagementA broad field service platform for enterprises coordinating complex mobile workforces.9.3
- Salesforce Field ServiceA broad Salesforce-native field service suite for complex mobile operations.9.2
See all Commusoft alternatives →
Also Ranked In
Commusoft is ranked in 6 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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