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Texto

Paid#166 of 257 in Chatbot Builders

Texto: Texto combines WhatsApp automation, AI replies, campaigns, integrations and human handoff. Ranked #166 of 257 in Chatbot Builders by our editors (3.0/10); pricing: 14-day trial; best for indian businesses building WhatsApp automation.

3.0/10Editor score

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At a glance

Editor score
3.0 / 10
Pricing
14-day trial
Best for
Indian businesses building WhatsApp automation
Free plan
No
Paid from
₹10,800/yr
Deployment channels
Messaging
Facts checked
21 Sep 2026

Where it wins
- Visual branching flows require no code
- AI replies can use knowledge sources
- CRM, e-commerce, API and webhook integrations
Where it doesn't
- Deployment is centered on WhatsApp messaging
- There is no permanent free plan
- Meta conversation charges are billed separately

Our verdict on Texto

Texto is a WhatsApp Business automation platform for startups, mid-market teams and enterprises managing customer support, notifications, marketing and sales conversations. Its no-code drag-and-drop builder supports branching logic, while AI-powered replies can draw on knowledge sources. Teams can also use human-agent handoff with conversation context, shared workflows and built-in analytics covering resolution, deflection and CSAT. The product is web- and API-accessible, with WhatsApp as its central deployment channel.

Pricing starts with the Starter plan at ₹999 per month or ₹10,800 per year, including dashboard analytics, campaign reports and bulk campaign sending. Growth costs ₹2,999 per month or ₹32,400 per year and adds scheduled campaigns and integrations. Professional costs ₹4,999 per month or ₹54,000 per year, with retargeting campaigns, a chatbot manager and live customer support service. Enterprise costs ₹9,999 per month and includes a dedicated relationship manager, live customer support service and enterprise-scale automation. A 14-day trial is available, and WhatsApp conversation charges are billed separately by Meta according to region and conversation category.

Texto fits businesses that want visual WhatsApp flows alongside campaigns, analytics and assisted support. Integrations include Salesforce, HubSpot, Shopify, WooCommerce, Razorpay, Zoho, Zapier and webhooks, while REST APIs support additional connections. The platform is a stronger match for WhatsApp-led customer communication than for teams seeking a chatbot deployed broadly across multiple channels. Businesses should choose Texto when WhatsApp automation, CRM or e-commerce connectivity and agent handoff are central requirements; teams needing a permanent free plan or a channel-neutral chatbot builder should consider alternatives.

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Texto pricing

Plans 14-day trialPaid No free plan — trial or paid only. Prices checked 21 Sep 2026.

See plans on texto.in

All 4 Texto plans and prices →

Texto fact sheet

Free plan	No
Paid from	₹10,800/yr
Deployment channels	Messaging
Visual flow builder	Yes
AI bot generation	Not verified
Knowledge-base answers	Yes
Human handoff	Yes
Included conversations	Not verified
Free trial	14 days · no card needed
Deployment	Cloud
Platforms	Web
Compliance & security	GDPR
Support	Email · 24/7
Built for	Small business, Mid-market, Enterprise (editorial estimate)
Integrations	50+ integrations: Salesforce, HubSpot, Shopify, WooCommerce, Razorpay, Zoho … See all →
Pricing	14-day trial (source)
Website	texto.in
Facts checked	21 Sep 2026

Texto integrations

Texto lists 50+ integrations on its own site — the 8 named here are the ones its pages call out.

Salesforce
HubSpot
Shopify
WooCommerce
Razorpay
Zoho
Zapier
Webhooks

See all Texto integrations →

Alternatives to Texto

See all Texto alternatives →

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The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used Texto for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.

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Featured on iTechGuides

Texto is listed in our Chatbot Builders directory. Add the badge to your site — it links back to this page.

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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

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Last updated 7 Oct 2026 · How we research and update